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Software Functionality Revealed in Detail
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 imap email


E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

imap email  email client that supports IMAP (Outlook 2000, 2002, 2003 and Outlook Express. The system is configurable in minutes no other software is required on the desktop. Response Manager's easy-to-learn interface and intuitive design mean that quick deployments are guaranteed. Case Studies Sales and Marketing Problem: As the VP of Sales, you are concerned about inbound email inquiries being answered promptly. Also, after they have been re-routed to the proper sales agents, you're not sure what happened to those

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Mirapoint Adds Web-Mail Client to Messaging Appliance Line


Given that the SP can host well over 200,000 mailboxes, the cost of the WebMail Direct option is minimized to approximately .16 cents a mailbox (bringing the total cost of a mailbox, including hardware to just shy of .80 cents (US).

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Comidor


Comidor is a Business Cloud Application Suite which offers Collaboration, Project Management and CRM-Finance functionalities. These functionalities are provided by three distinct, yet interconnected, modules. The Collaboration module offers: - Personal, Contact and Account Management - Communication Tools (Embedded Email, Messages, Chat, Video) - Calendar, Events, Tasks and Wikis - Personnel and Organization Chart - Document Management - Social Networking - Activity Steaming The Project Management module offers: - Planning (with Gantt Chart) - Requirements, Deliverables and Milestones - Scheduling and Task Assignment - Resources and Costing - “Project Echo” model (3-level workflow) - Dynamic Reporting, Graphs and KPIs - External users (third-party) The CRM-FI module offers: - Leads, Opportunities, Customers, Accounts Management - Product Catalog - Campaign Management - Expense, Income and Budget Analysis - Customized Graphs and Reports Comidor can be implemented on Cloud (public, private or hybrid) or on client’s premises.

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Alibris Charged with Intercepting Email


Internet book dealer Alibris has agreed to pay a $250,000 fine after being charged with 10 counts of intercepting electronic communications.

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Analysis of Critical Path's Alliance with yesmail.com for Permission Email


In direct correlation to the success of Internet based Permission email, advertising dollars are starting to be redirected from standard advertising companies such as DoubleClick and put to use in the Permission email area.

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emailtopia


emailtopia is the leading provider of software and services for managing corporate email infrastructures. Providing email solutions since 1997, emailtopia has a distinguished client base that span multiple verticals including financial services, banking, retail, insurance, and government agencies. emailtopia''s flag ship product, Response Manager, allows companies to manage, track and store emails with partners and customers.

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Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

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Business Information Exchange with BizManager400 for IBM System i


Designed for the IBM System i and iSeries platforms, Inovis’ BizManager400 provides secure managed file transfer of critical business documents like purchase orders, advance ship notices, and invoices. BizManager400can also serve as a single business-to-business (B2B) gateway for trading partner connectivity, community management, integrated mapping, and integration. Find out about the key capabilities of BizManager400.

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Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

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Current Trends in Messaging


As electronic communication has grown, geographic boundaries have shrunk, enabling an onslaught of mobile executives.

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Outbound Email Security and Content Compliance in Today's Enterprise


E-mail is one of the most important communication mediums. However, its ubiquity has exposed enterprises to a wide variety to new risks. While a great deal is known about inbound message-borne threats, such as spam and viruses, relatively little attention has been paid to outbound e-mail content. This annual survey examines the level of concern in organizations; the technologies used to mitigate risk; and the state of e-mail-related policy implementation and enforcement.

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