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Software Functionality Revealed in Detail
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 implementation story


CRM Testing Throughout Implementation
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the

implementation story  the closure of the implementation project. If you are within a warranty period, problems found may have a direct effect on the movement of money and personnel. Typically, a new CRM system is closely monitored to compare information with your supplier's benchmarks, and to get early warning of ongoing problems. In the longer term, continued monitoring and testing in the live environment can let you assess the impact of changes on service levels and response time, while a handful of test customers in your

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing--Applications Software RFI/RFP Template

Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility  

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From Local to Hosted: The Story of One Company’s Migration to On-demand ERP


Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with an on-demand, remotely hosted ERP system. It wasn’t the change the company originally intended, but the benefits proved too overwhelming to resist.

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SAP Upgrade Success Story


Gruppo Tosinvest is by no means a single-process company. Beside a core focus on health care, it also runs businesses in the media, real estate, financial services, and engineering and construction sectors. With such an array of processes, controlling IT costs is of utmost importance. That’s why it decided to upgrade the enterprise software it had been running since 2001.

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UNIT4: The (Largely) Untold Story - Part 1


February and bleak mid-winters are not exactly the high season for software user conferences in North America, and thus I accepted the invitation by UNIT4 (formerly Unit 4 Agresso), the second-largest business applications provider in continental Europe, to its UK 2010 user conference. The attraction, in addition to the Celtic Manor Resort in lush South

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13 Things a Customer Can Do to Avoid an ERP Implementation Failure


Have you ever wondered why every time you hear a story about an enterprise resource planning (ERP) implementation failure, the vendor gets the blame? The customers did everything they could to avoid it, but the vendors either provided inappropriate training and support, or simply a poor quality product. Frankly, I do not think that an ERP implementation failure can possibly happen without at

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Avoiding ERP Implementation Pitfalls: Pre-purchase Considerations


ERP projects are very complex affairs and go beyond technical issues into both cultural and business process domains. The success of your ERP project is determined by the amount of preparation that is undertaken before the software is even shortlisted. Read this white paper and know the procedures and precautions that you can follow to help you avoid most of the pitfalls associated with implementing your ERP system.

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Difficult Conversations: Positioning Your CEO in a CRM Implementation Part One: Sources of Misconception and Faulty Assumptions


For a successful customer relationship management (CRM) implementation, the chief executive officer (CEO) must have an ongoing role in the process. The project implementer must be aware of common CRM misconceptions, and communicate the nature of CRM to c-level management.

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Implementation Tips from the Trenches


The successful and timely implementation of a new enterprise resource planning (ERP) solution is not a process to be taken lightly. A highly-skilled team of application specialists has gathered together in this whitepaper key advice and best practices for your implementation process. Learn how to keep your implementation on time and on budget from specialists who triumph every day on the implementation front lines.

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Midsize Business ERP Implementation Gains Stronger Competitive Advantage


Seeking a solution to compress lead times and better customer service, Schumacher Elevator Company, a manufacturer and installer of passenger and freight elevators, implemented a SAP enterprise resource planning (ERP) solution. In doing so, it enabled online ordering and customer service, and boosted its competitive advantage in just nine months.

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Deploying Lean Principles to ERP Implementation Projects


The competitive environment that both Manufacturers and Distributors alike have experienced in recent years in the era of Globalization, Currency Fluctuation, and Market Pressures has given rise to the business impetus to run a leaner operation to remain competitive. These issues have trickled down to the IT department. IT Professionals are at times facing an enormous obstacle. They are expected

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Lessons from ERP Implementation Failures: Hear from the Experts


It’s the software industry’s dirty little secret. Over 65 percent of software implementations fail—wasting untold amounts of time, money, and resources. Learn from a panel of experts how to make sure your company doesn’t suffer these kinds of losses. Of course, making the right ERP selection goes a long way in avoiding major implementation pitfalls. That’s why Lessons from ERP Implementation Failures gives you the right approach to finding an ERP system that meets your company’s special needs. Learn the lessons of ERP implementation failures—and get a plan for successful ERP selection—all from the experts who have been there.

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