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CRM Testing Throughout Implementation
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the

implementation story  the closure of the implementation project. If you are within a warranty period, problems found may have a direct effect on the movement of money and personnel. Typically, a new CRM system is closely monitored to compare information with your supplier's benchmarks, and to get early warning of ongoing problems. In the longer term, continued monitoring and testing in the live environment can let you assess the impact of changes on service levels and response time, while a handful of test customers in your Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » implementation story


BI Software Implementation Success: The Human Factor
We are easily convinced that having the right business intelligence (BI) application will help us achieve total control over our business and increase the

implementation story  Software Implementation Success: The Human Factor We’re increasingly hearing about the benefits of having the right business intelligence (BI) application or business analysis (BA) tool. We hear about how good or complete BI applications can be and how they can solve much of our data management problems, almost at the speed of a click. We are easily convinced that a BI application will help us achieve total control over our business and increase the return on investment (ROI) of our data assets by Read More
UNIT4: The (Largely) Untold Story - Part 1
February and bleak mid-winters are not exactly the high season for software user conferences in North America, and thus I accepted the invitation by UNIT4

implementation story  comments and opinions about post-implementation agility and UNIT4’s diversified strategy are welcome in the meantime. To be more precise, how crucial are a system’s inherent agility and  interoperability  as well as SaaS capabilities in your evaluation efforts? {democracy:39} Read More
13 Things a Customer Can Do to Avoid an ERP Implementation Failure
Have you ever wondered why every time you hear a story about an enterprise resource planning (ERP) implementation failure, the vendor gets the blame? The

implementation story  to Avoid an ERP Implementation Failure Have you ever wondered why every time you hear a story about an enterprise resource planning (ERP) implementation failure, the vendor gets the blame? The customers did everything they could to avoid it, but the vendors either provided inappropriate training and support, or simply a poor quality product. Frankly, I do not think that an ERP implementation failure can possibly happen without at least some contribution from the customer. As a customer, no matter what Read More
From Local to Hosted: The Story of One Company’s Migration to On-demand ERP
Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with

implementation story  the requirements, decision-making, and implementation considerations that went into the company’s unexpected move to an on-demand ERP system. Wayne Thompson: So, David, what solutions did you consider in your evaluation? David Stover: We looked at the Sage solution … Microsoft had just started talking about or coming out with a small to medium business solution, and we actually again considered SAP for a little bit. NetSuite really took the lead very quickly, so much so that the others dropped out Read More
An Overview of Product Lifecycle Management Implementation Challenges
Product lifecycle management (PLM) implementation brings its own set of challenges, whether considering vendor selection, employee perception management, or

implementation story  of Product Lifecycle Management Implementation Challenges Introduction According to CIMdata ( http://www.cimdata.com/PLM/plm.html ), product lifecycle management (PLM) can be defined as a strategic business approach that applies a consistent set of business solutions in support of the collaborative creation, management, dissemination, and use of product definition information across the extended enterprise from concept to end of life—integrating people, processes, business systems, and information. Read More
Litecubes Success Story


implementation story  Success Story Read More
How One Vendor Supplies Agility to Post-implementation Enterprise Systems
Agresso's information warehouse, business process, and reporting and analytics information delivery models are inextricably linked in a virtual cycle. A change

implementation story  Vendor Supplies Agility to Post-implementation Enterprise Systems Fine, but Show Me How Agility Works Agresso has seen an untapped opportunity in the vulnerability of most current peer enterprise resource planning (ERP) solutions, which cannot really address rapid change within a company. Background information on Agresso and its product Agresso Business World (ABW) 5.5 can be found in Enterprise System and Post-implementation Agility—No Longer Necessarily an Oxymoron? . For information on the Read More
Fast-track ERP Implementation: Advice from the Field
The common perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other applications, when

implementation story  we will share the implementation experiences of IFS customer Colfax Corporation along with their tips The North American divisions of Colfax Corp., a manufacturer of pumps and valves that grew rapidly by acquisition in the first few years of the 21st Century is a case in point. Within months of acquiring a portfolio of companies across the United States, Colfax has moved these companies onto a single instance of IFS Applications, which is flexible enough to accommodate the varied business models and Read More
Electronic Medical Records (EMR) Implementation Guidelines
I'm writing today from the HIMSS convention in Orlando, Florida, where I'm looking to see what new technologies are available to the health care industry to

implementation story  Medical Records (EMR) Implementation Guidelines I'm writing today from the HIMSS convention in Orlando, Florida, where I'm looking to see what new technologies are available to the health care industry to facilitate patient care and communication between patients and doctors.A few interesting presentations of note thus far: Enjoyable EHR interfaces: Improved quality, cost and acceptance through user-friendly EHR interface hosted by Paul Schadler, MD, Co-Medical Director Health Center Planning, Read More
SAP Customer Success Story


implementation story  Customer Success Story Read More
Another Implementation Failure, Another Missed Learning Opportunity
In recent posts, we've learned that business software implementation failures are rampant and that the blame is all on the vendor. And though unhappy customers

implementation story  Implementation Failure, Another Missed Learning Opportunity In recent posts, we've learned that business software implementation failures are rampant and that the blame is all on the vendor. And though unhappy customers are suing the software vendors, little speculation is offered on the cause for the implementation failure. So, these posts, and any others that follow, provide little insight on the learnings on the part of both the customer and vendor from this difficult experience.  In one of my Read More
The Benefits of Selecting a CRM Implementation Partner
As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing

implementation story  of Selecting a CRM Implementation Partner Harvest Solutions offers consulting services to help you select and implement your company's CRM system. Throughout our many years of experience in the CRM industry we have created a methodology for designing and implementing CRM systems which leads to successful outcomes for our clients. Source: Harvest Solutions Resources Related to The Benefits of Selecting a CRM Implementation Partner : Customer Relationship Management (CRM) (Wikipedia) The Benefits of Read More
The Challenges of a Business Intelligence Implementation: A Case Study
The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its

implementation story  associated with the new implementation involved whether to use the ERP system for report generation, or to leverage the features and functionality of a system tailor-made to provide these features. With the help of Linda Bair, executive director of Illinois University, a decision support (DS) group was created. Bair had done the required research to determine which type of software would meet the needs of the university's reporting and analysis requirements. The decision to create a data warehousing Read More
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