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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 implementing time billing


Get Closer to Your Best Customers: A Shift in Customer Strategies in a Time of Crisis
An unsettled economy needs a different approach to managing revenues. Companies must identify their most profitable customers and the most effective marketing

implementing time billing  supply chain. However, by implementing the SAP® solution, Colgate was able to identify and resolve these inefficiencies through better forecasting, leading to a seven-digit annual savings for the unit. Today Colgate managers in Mexico have complete visibility into the life cycle of each promotion, allowing them to plan with more accuracy the next time and achieve greater ROI. BUILD A STRONGER FUTURE THE ROLE OF TECHNOLOGY Particularly now, it is imperative that companies rethink the way they segment and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

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How to Increase Profits with Timesheet Software


To manage any resource, one must first see it clearly by tracking it carefully. Hence, time tracking should be a fundamental part of any business. Certainly, every business already tracks time at some level—even if only for payroll. The most successful businesses, however, understand that time tracking is a core business process, and they use that process to best advantage.

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6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

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Project Costing for Maximum Profitability


By implementing timekeeping solutions for costing, organizations obtain valuable insight into project profitability. Project-oriented timekeeping data is also used to bid on future projects, stay within budgeted costs, allocate appropriate resources, and track projects already under way. These solutions deliver more than just attendance tracking systems. They provide tools for understanding the impact of time and resources on project profitability.

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Customer Care and Billing (CC&B)


Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services.

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Implementing BPM to Drive Profitable Sales in TeliaSonera Finland


In the face of increased competition in the market, leading mobile and internet service provider TeliaSonera sought to reduce inefficiencies in sales process and improve customer relations. By enlisting Blueprint Business Process Management (BPM) solutions, TeliaSonera discovered and solved business problems to dramatically improve key sales and service functions, increasing profitability and customer relations. See how.

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Time Keepers Or Clock Makers


Right now, you probably have someone hiring and firing warehouse personnel who has never attended a course on interviewing techniques or labor laws. You have someone controlling millions of dollars of inventory that could not tell you the last time they attended a course or read a book about inventory control. And we wonder why our inventory is so inaccurate.

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Improving Training Productivity and Implementing Online Learning to Manage Rapid Growth


Having experienced rapid growth, HDFC Standard Life (HDFCSL) needed to scale up learning and development to accommodate the rush of new hires and reach all employees. HDFCSL launched a companywide learning management program based on the SumTotal Learning Management solution that delivers, tracks, and analyzes the progress of blended online and instructor-based training, raising employee participation to 100% within 5 months.

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Print2PDF 6.1 Server Edition: Implementing PDF across the Organization


All organizations require the ability to create portable document format (PDF) files to maintain the interoperability, authenticity, and security of confidential information—while ensuring that the right person has access to this information. However, if your employees do not have an easy and intuitive way to do this, your organization may be at risk of violating compliance requirements.

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Implementing Basel II in the Compliance Continuum


Banks can benefit enormously from understanding the various stages of the Basel II compliance program, as identified by i-flex. Banks today are discovering problems as they stumble along the path to compliance. However, if they can benchmark themselves on which stage they fall in along the continuum, and buckle themselves for the challenges that lie ahead, they will have greater success towards Basel II compliance, and enjoy the benefits of maintaining reduced capital.

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