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Unified Communication Vendor Comparison Guide
Unified communications integrates multiple methods of communication—such as e-mail, faxing, instant messaging, voice and video calling and conferencing, mobile communication, and even desktop sharing—to produce improved efficiencies for companies of all sizes. This paper focuses on three key areas to compare available offerings, providing insights into the most important ways vendors can differentiate their products.
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In The Effective Supply Chain, learn how your manufacturing operation can employ cross-organizational traceability, kanban loops, EDI, and supplier...
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E-mail: No Longer a Lightweight Communication Tool
While it’s great to find ways to keep up with mountains of e-mail, organizations must remember that e-mail is not a lightweight communication tool anymore. For people and organizations swamped by critical information, throwing messages away is just not an answer. Increasingly, knowledge workers are turning to searching to manage the volume and value of information sitting in their in-boxes.
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Customer Communication: Managing the Digital Deluge
As with all things, there’s a good side and a bad side—the Internet is no different. Although it improves communication between businesses and customers, it can also overwhelm customers that are bombarded with marketing e-mails on a daily basis. Customers want more convenient contact channels. Smart companies understand this and are responding by adopting a multichannel approach to customer relationship management (CRM).
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11/1/2007 4:01:00 PM
The Building Blocks for an Effective Business Intelligence Implementation
Simply automating business transactions, as part of an enterprise resource planning (ERP) implementation, doesn’t provide a measurable return on investment. The real value comes from a meaningful use of the data the ERP system generates. Find out how using business intelligence functionality can help you enhance visibility into ERP system activity and improve reporting needs with business dashboards and portals.
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6/10/2008 9:50:00 AM
Centrally Managed Protection of Critical Business Content
E-mail has become so pervasive that many companies would lose financially if it were unavailable for more than a few hours. However, as more information is held and exchanged electronically, so organizations are subject to increased risk. Find out about a defense strategy that allows you to centrally deploy content protection across your business, from the end points, at the gateway, and inside the Internet cloud.
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10/10/2007 5:22:00 PM
The XMPP Cloud: Building a Presence-enabled Infrastructure for Real-time Communication
This white paper describes how interdomain federation happens with the Jabber Extensible Communications Platform (Jabber XCP). If you’re a service operator, line-of-business manager, security professional, or application developer, we’ll help you understand the benefits and challenges involved in building communication
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7/31/2008 1:26:00 PM
All Aboard: Effective Onboarding Techniques and Strategies
Onboarding is not a “nice-to-have,” but rather a need-to-have. You spend considerable time and money filling job vacancies—so why not take steps to ensure new hire retention? When you leverage new employees’ experience into competitive advantage, you’ll see greater efficiency, gains in retention and productivity, and the improved company brand that result from an engaged and motivated workforce. Find out how.
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Looking for a way to maximize the productivity and profitability of your inventory investment? Although good inventory management software is one key to an effective inventory management program, it must be implemented by a team that thoroughly understands the distributor’s needs and challenges. Learn about two solutions that, when combined, can lead you toward the goal of achieving effective inventory management.
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6/22/2009 1:58:00 PM
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Outdated applications and countless integration challenges leave you little time to provide the kind of IT support your business needs. You need world-class ERP software within your budget and time horizon. In other words: an affordable and flexible ERP solution that can be implemented quickly, adopted rapidly, and maintained easily. Working with a tight IT budget? No need to despair. Get in on these five secrets and get the most for your IT spend.
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Providing Effective E-Learning for an Extremely Large and Global Distribution Channel
When Amway needed to provide training to over 4 million distributors worldwide, improve sales readiness and retention of new distributors, and manage learning across regions with different regulatory issues, it deployed SumTotal Learning Management, in three separate on-premise installations. See how this e-learning rollout to over 1.8 million people in 2 years helped Amway grow penetration to new distributors by 30%.
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