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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 inbound calling


Analysis of iBasis and Cisco Systems Joining Forces
Cisco Systems (NASDAQ: CSCO - news) and iBasis (NASDAQ: IBAS - news) today announced that they are joining forces to deliver carrier-class, IP-based, Unified

inbound calling  User administration via Web, inbound fax, fax redirect/outbound fax, text-to-speech. Notification Services: Subscriber notification indicates new incoming messages. Call Services: Outbound call management features for calling services, personal access reach, and outbound dialing from voice messaging platform or from within a voice message. Cisco and iBasis will be competing with existing Unified Messaging vendors such as AVT Corporation and Active Voice. However, Cisco's UC solution is a complete

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Order Management RFI/RFP Template

Order Promising, Inventory Management, Sourcing, Execution Visibility, Inbound and Assembly Coordination or Multi-site Changing, Shipping and Outbound, OM-Specific Technology, Product Technology  

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IP Phone Features That Will Make Your Life Better


Voice over Internet provider (VoIP) solutions are appealing for companies, but many haven’t yet discovered the perks of IP phones. Price is one factor in this hesitation—IP phones are often the highest cost component in migrating from a traditional system to VoIP. Learn how to identify the key features of IP phones and to ensure your employees can make proper use of them, so your employees’ working lives can be improved.

inbound calling  firms, can now associate inbound and outbound VoIP calls with speci fic billing or tracking codes. Specified by a system administrator, CMC can track factors including the length of calls for each client ' information that can later be packaged into detailed reports for accounting and billing purposes. Corporate Directory : Why keep a Rolodex when you can use your phone to search for coworkers' and clients' numbers? Simply press a soft key or a button to place a call to the phone number in the directory Read More

Why .NET Technology Is Important for ERP


.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise resource planning (ERP) applications, must be designed from the ground up for connectivity and integration. But software developers don’t advertise their shortcomings, and some ERP vendors—and by association, their customers—are being left behind.

inbound calling  point should accept all inbound XML documents that are in the proper (published) format arriving from a valid and permitted source. Integrators simply pass an XML document of the proper format (XSD Schema) or equivalent text file and let the business logic be invoked to either successfully processes it into the system or suspend it, awaiting error review and correction. Documents can come from BizTalk or any other Enterprise Application Integration (EAI) mechanism. Provide event-based communication. Read More

Premise PBX Checklist


Looking for a new business phone system? To find a premise-based private branch exchange (PBX) solution that meets your needs, you should ask yourself several key questions about your current situation. Be sure to specify your business requirements up front to PBX providers—and know which you’re prepared to drop in return for a lower cost. This checklist can help you ask the right questions and keep track of the answers.

inbound calling  is your percentage of inbound versus outbound calls? Be sure to specify your business requirements up front and make sure you know which you are prepared to drop in return for a lower cost. In practice, you are likely to have a few business-critical features in mind that, along with basic phone features, are must - haves. Everything else will be optional, but keep an eye to the future if possible. Typical issues that change costs involve: Do you need an incoming 800 number? Do you have a Read More

Extending VoIP to Remote Locations: Challenges and Solutions


In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to conventional analog voice and the public switched telephone network (PSTN). As real-world VoIP rollouts continue, however, new sets of challenges are emerging; in particular, businesses are encountering unanticipated problems as they deploy VoIP to remote locations.

inbound calling  local presence to receive inbound calls, and for allowing outbound local calls. In some cases, it may also be appropriate as a failover measure in the event of a WAN failure. However, it is again not unusual for these requirements to be neglected amid more dominant concerns about optimally engineering intra-enterprise voice over the IP network. So PSTN connectivity often emerges as an afterthought. Unfortunately, this after-the-fact approach to the necessity of the PSTN can result in overly expensive Read More

Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

inbound calling  Your PBX: 15 Ways to Make the Most of a Modern Phone System Hacking your PBX: 15 Ways to Make the Most of a Modern Phone System If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader.   In the face of this constant change, Tippit helps thousands of real phone system buyers make better decisions every day. We also help buyers assess vendors who can solve their specific business problems. Tippit's ability to track and measure the Read More

Symantec Swallows AXENT; Takes on Network Associates


Symantec has filed an intent to purchase AXENT in a stock-for-stock transaction of $975 million.

inbound calling  Swallows AXENT; Takes on Network Associates Symantec Symantec Swallows AXENT; Takes on Network Associates L. Taylor - August 17, 2000 Event Summary In a stock-for-stock transaction worth $975million, Symantec, headquartered in Cupertino, California, will purchase Rockville, Maryland's AXENT (see With Record Revenues, AXENT Puts Down a Solid Fist ) creating a strong presence in enterprise Internet security products and consulting services. According to Gail Hamilton, Sr. Vice President of Read More

Intentia's Movex for Food and Beverage: Gaining a Foothold in North America Part Two: SCM and Other Functions


The SCM features of Movex should assist you in streamlining your operations to make them more efficient and cost-effective. Movex has meanwhile expanded its hardware base and has long added customer relationship management (CRM) modules.

inbound calling  lot and sub-lot allocations, inbound logistics, cross-docking, and shelf-life planning. By knowing what is inbound, the planning process gains the advantage and is able to utilize soon to be available ingredients. This type of information can be incorporated in the planning and scheduling calculations. One of the worst fears for a food processor and distributor is a call at 4:00 PM on a Friday from a restaurant whose customer said, You know, this food tastes funny. The shock waves of recall Read More

E-mail and Fax Services


It’s still a must-have to manage faxes and e-mail across your trading partners. You need a simple way to automate these transactions into a single system, speed up cash cycle times, reduce errors—and save time. Learn about the value-added network (VAN) from Inovis, and discover how it can help you convert inbound e-mail and fax transactions and convert outbound transactions to fax, with transaction visibility.

inbound calling  can help you convert inbound e-mail and fax transactions and convert outbound transactions to fax, with transaction visibility. Read More

International Trade or ITL Adoption


Globalization of the Supply Chain means adoption of ITL is not an option.

inbound calling  compliance process. Create leaner inbound distribution Visibility and predictable total transportation times are required. Shrinkage and IP protection ITL can provide item and serial number tracking. Inbound Coordination between multiple parties. International trade includes a complex exchange of information between multiple entities, including suppliers, carriers, freight forwarders, customs brokers, banking institutions, and other third party transportation and storage providers. A true global trade man Read More

Supplier Logistics Management (SLM) Part 2


Supplier Logistics Management (SLM) offers the opportunity for considerable improvement in efficiency as well as cost reductions. SLM enables companies and their suppliers to successfully synchronize information.

inbound calling  Visibility and Event Management Inbound Planning and Optimization Information Synchronization Supplier Management and Compliance Available-to-Promise Forecasting and Capacity Management Resource Scheduling Order Visibility and Event Management Today, purchase order visibility is primarily a truck arriving at a company's distribution center and identifying order discrepancies at the dock door. SLM seeks to eliminate this fortune telling visibility by allowing companies to proactively identify risks Read More

Gateway & AOL Follow Crusoe’s Footprints


Gateway & AOL have selected Transmeta’s Crusoe processors for its next generation of Internet access appliances, which we’re calling “iPliances.” Some of them may even be ready for prime time this year. Is the market ready for them?

inbound calling  business software,business management software,small business software,erp software,asset software,hr software,web content management,manufacturing software,small business accounting software,audit software,small business inventory software,implementation erp,service business software,content management systems,enterprise content management Read More

Is Your Warehouse Ready for the Upswing?


Supply chain management is a long-term strategy. The centerpiece for supply chain execution—the warehouse management system (WMS)—is an excellent place to start preparing your business for the return of the bull market. Discover how a well-tuned WMS can help your business reduce labor costs, improve inventory management, attain more accurate shipments, improve space allocation, and increase customer satisfaction.

inbound calling  Webbased interface to organize inbound and outbound shipments easily with drag and drop trailer moves that generate RF-directed work dispatched to yard drivers.   Voice Picking Voice picking opens a dialogue between your WMS and your pickers. Instead of using a handheld device display screen or paper for instructions, your team leverages the most natural form of communication - voice - as they go about their everyday tasks. Utilizing voice picking can result in: Greater productivity Increased workplace Read More

The Business Case for Marketing Automation


With capabilities that span inbound and outbound marketing, customer relationship management (CRM) integration, and robust measurement, marketing automation offers tremendous value to businesses, including improved operational efficiencies, reduced costs, marketing and sales alignment, more and more-qualified) leads, and increased revenues. This eBook will help you create a compelling case for adopting automation technology.

inbound calling  With capabilities that span inbound and outbound marketing, customer relationship management (CRM) integration, and robust measurement, marketing automation offers tremendous value to businesses, including improved operational efficiencies, reduced costs, marketing and sales alignment, more and more-qualified) leads, and increased revenues. This eBook will help you create a compelling case for adopting automation technology. Read More

Customer Service, Inbound and Outbound campaing, IT Helpdesk, Accountancy outsourcing


Ovex services support the design, installation, operation, management, and continuous improvement of IT infrastructures and software solutions in areas such as - customer service - telemarketing - inbound sales - data entry - back-office support - accounting - human resources (HR) - software development  

inbound calling  Service, Inbound and Outbound campaing, IT Helpdesk, Accountancy outsourcing Ovex services support the design, installation, operation, management, and continuous improvement of IT infrastructures and software solutions in areas such as - customer service - telemarketing - inbound sales - data entry - back-office support - accounting - human resources (HR) - software development Read More