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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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The No-drama Software Upgrade
When you upgrade enterprise application software, you want to realize expected benefits as quickly as possible and minimize costs, disruption, and risk. In

including the largest ones  utilize your enterprise apps, including what transactions they are using, how long they spend on them and what steps they follow. Comprehensive end-user error metrics: What critical errors do your end- users encounter? What training is required? Which individual users need specific assistance or more training? Knoa EPM tracks and reports 100% of all errors created by your end-users and provides contextual information about the actions that led to the problem. User Behavior and Performance: Are end-users

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Product Development and Portfolio Management

The Product Development and Portfolio Management Knowledge Base covers the execution processes of new product development projects and programs, including phase-gate processes. It also addresses Product Portfolio Management (PPM), including the evaluation processes of new and existing products and product portfolios to provide the most valuable, balanced, and well aligned portfolio of products.  

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Red Hat Heads for the Cloud with OpenShift


It would be an understatement to say that Red Hat is an interesting enterprise software company. Since its founding in 1994 and initial public offering (IPO) in 1999, the vendor has focused on businesses and divisions thereof that embrace open-source computing tools. In 2001, Red Hat introduced Enterprise Linux, a “frozen” mature version of Linux whose support and maintenance the vendor could

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What Does the Future Hold for PRM?


Almost every company has been scrutinizing their relationships with partners more closely and figuring out how best to reach and nurture them. With so much business going through indirect sales channels in the next five years, the need for some form of partner relationship management (PRM) should not be questioned. The natural question is then why only a few software vendors specializing in PRM have thrived?

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The TEC Quick Case for Tero Software


Tero Software specializes in maintenance and asset management solutions for small and medium businesses. This Quick Case for Tero Software provides concise background information, which is oriented toward organizations considering its Web Work solution.

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State of the MES Software Marketplace


Despite predictions that it would be subsumed by enterprise resource planning (ERP) vendors encroaching from above and automation vendors encroaching from below, the manufacturing execution systems (MES) market has been growing steadily. This guide from TEC and Flexware Innovation provides state-of-the-market analysis, success stories from your peers, in-depth information on solutions, and a spotlight on leading vendors.

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The Critical Role of the Enterprise Product Catalog: Cost, Time-to-market, and the Customer Experience


Many companies now combine services in pre-packaged, high-value bundles to reduce customer churn rates. And these bundled services have proved to bring returns. But they also bring complexity—some major service providers may have over 150 product catalogs. Get tips on how to overcome the problems of bundling, and avoid catalog duplication in your product or service offering, with product information management (PIM).

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The Changing Role of the CIO


No department within an organization has undergone such a profound change as that of IT. The platforms used to deliver IT products and services, the tools of the trade and skillsets required to do the job have changed. On top of all that, the IT function is now being integrated into the company’s other operations and is expected to operate as a business within a business. Overseeing this sea change is the CIO. This paper examines how the role of the CIO has been evolving to meet today’s new world of IT.

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The Pain and Gain of Integrated EDI Part One: The Pain of Integrated EDI


The real action is in merging the influx of electronically transmitted data with existing information already being processed within the ERP system, and the ensuing challenge is to make sense of this constant flood of information arriving daily in the form of EDI or XML messages.

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Building the Supply Chain of the Future


In today’s transformed business world, the push-based manufacturing philosophy and the siloed planning processes of the past are proving insufficient to manage ongoing demand volatility. Supply chain leaders have moved to a push/pull-based planning paradigm that synchronizes the supply chain with real-world market demand—while also respecting asset utilization, production cost, and other operational constraints. Read more.

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Ask the Experts: What’s the Difference between ASP and SaaS?


This interesting question recently arrived in our Ask the Experts inbox, so I thought I’d write a brief post clarifying the difference between ASP and SaaS models.TEC’s Take on ASP and SaaS Perhaps not surprisingly, Wikipedia’s definitions for these two terms contribute to the confusion: An application service provider (ASP) is a business that provides computer-based services to

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The Miracle in Detroit: Putting the ROI into ITIL


IT managers understand the difficulty of demonstrating returns on investment for technology projects. The issue is particularly acute for large multiphase deployments, such as IT infrastructure library (ITIL) implementations: massive projects which are hard to sell to management, and which promise returns many years in the future—after significant investment. So how do you get management to buy into your vision?

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