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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 indian it company rankings 2008


The New and the Noteworthy: 2008 Vendor Wrap-up
2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s

indian it company rankings 2008  New and the Noteworthy: 2008 Vendor Wrap-up 2008 seemed to be the year for mergers and acquisitions (M&As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s project and portfolio management (PPM) offering, and Symantec grabbing up MessageLab’s messaging and web security offering. But it was also a year for some software firms to see their latest solutions shine. With 2008 nearing its end, Technology Evaluation Center’s (TEC’s) research analyst team

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Southern Pump & Tank Company (SPATCO)


Southern Pump & Tank Company (SPACTO), is a value-added distributor specializing in liquid handling equipment for the petroleum and industrial marketplaces. By using SAP Service Management to track equipment at its customers sites, receive incoming service calls, dispatch work, and track labor and materials, SPACTO was able to lower inventory by 28 percent, and reduce slow and non-moving items by 70 percent.

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Retalix POS Software Company Sold to NCR


US-based retail hardware and software giant NCR has agreed to pay approximately $650 million to acquire Retalix, a retail technology company. NCR management is using many elliptical phrases about “strengthening strategy,” “commitment to delivering solutions,” and “improving business processes and enabling experiences,” but there were no clearly stated reasons for the deal. No

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A.M. Best Company


Founded in 1899, global credit rating agency A.M. Best Company focuses on the insurance industry. Its news source, Best’s Insurance News & Analysis, includes special reports, a monthly magazine, and a daily digest.

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Raising Your Business Intelligence Quotient: 5 Things Your Company Can Do NOW


How can you take your company from being a good company to a great company—and finally to an "intelligent" company?

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Top Five Must Haves for MSPs Adding IT Monitoring and Security Services


Managed service providers (MSPs) are prioritizing the delivery of IT monitoring and security services, as enterprises make big investments to avoid being the next Target-like headline. Industry association CompTIA surveyed MSPs, finding that 37 percent of respondents say that security will be an even higher priority two years from now.

How should MSPs deploy these services most effectively? One method is to take a platform approach for integrated IT monitoring and security services in order to add high-margin services to an enterprise’s portfolio. These actions include reducing deployment costs, consolidating monitoring consoles, moving to high-value and high-margin services, and alerting customers to potential security problems.

This document outlines five “must-haves” for MSPs that are considering adding IT monitoring and security services.

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Moving from Potential to Performance


Companies have invested heavily in their IT infrastructure, but they still face challenges with their existing business operations. To help create a cost-effective, high-performance system, SAP has developed a program to help companies proactively analyze and improve business performance in four key areas. Take a look at SAP Safeguarding services options and how they are designed to serve business users and IT staff.

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Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?


Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular.

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Best Practices and Processes for Improving the Business Value of IT


Understanding, measuring, and managing against return on investment of a company’s IT investment (ROIT) enables IT leaders to quantitatively frame their contribution to the business and justify initiatives they seek to undertake. Read about concrete practices, processes, and recommendations to drive ROIT investment via key areas for improvement, the value of improvement, and guidelines for evaluating potential projects.

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Experiencing a Different Corporate Culture at QAD Explore 2008


No, my intent here is not necessarily to provide a typical analyst alert after attending a vendor's annual user conference, in this case the QAD Explore 2008 in Orlando, Florida (US) last month. This is not to imply that there was nothing there to write home about either. Quite the contrary, the multiple-day event was, well, eventful for market observers and hundreds of QAD's global customers

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IT Asset Management: Saving Money, Reducing Risk


Managing IT assets is a vital corporate function—and a source of potential liability if not performed properly. By effectively managing IT assets, businesses can be assured that each IT dollar has been well spent. With an asset management solution, your IT staff can monitor application usage and budgets more accurately, and improve in-house IT support and performance—resulting in greater efficiency and reduced costs.

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