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CRM: What Is It and Why Do It? Part One: Historical Background
Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that

indian it company rankings 2008  What Is It and Why Do It? Part One: Historical Background Historical Background Customer relationship management (CRM), a concept that has been around since the mid 90s, has its roots in the technology of sales automation and call center operations. At that time, it was thought that merging the customer data from the field (sales) with the call center interactions would result in more informed interactions with the customer. The concept resonated with user organizations and soon mergers and Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » indian it company rankings 2008


Southern Pump & Tank Company (SPATCO)
Southern Pump & Tank Company (SPACTO), is a value-added distributor specializing in liquid handling equipment for the petroleum and industrial marketplaces. By

indian it company rankings 2008  Pump & Tank Company (SPATCO) Southern Pump & Tank Company (SPATCO) If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Customer Success: Southern Pump & Tank Company - SAP Business All-in-One Source : SAP Resources Related to Southern Pump & Tank Company (SPATCO) : Customer service (Wikipedia) Southern Pump & Tank Company (SPATCO) Service Management is also known as : Service Management Application , Service Management Best Read More...
Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 2: Where Is It Now?
Enterprise Application Integration has changed massively in the past two years. Where is the market, and what vendors are left in the game?

indian it company rankings 2008  Application Integration - Where Is It Now (And What Is It Now)? Part 2: Where Is It Now? Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 2: Where Is It Now? M. Reed - September 6, 2001 Summary Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular. A great many of the players have changed in the vendor arena, new Read More...
The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

indian it company rankings 2008  Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their larger counterparts. This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and Read More...
Project Failure-The Numbers, Why, and What It Means
IT projects fail regularly—considerably missing expectations, drastically overrunning budgets, significantly missing deadlines, and far too often having to be

indian it company rankings 2008  Failure-The Numbers, Why, and What It Means Introduction Information technology (IT) projects fail regularly—considerably missing expectations, drastically overrunning budgets, significantly missing their deadlines, and far too often having to be abandoned entirely. Research shows us that this is the rule, not the exception. Research also tells us why. What is the impact of failure on enterprises, IT professionals and software and services providers? Does it have to be this way? Failure Facts Read More...
Managing IT in a Downturn: Beyond Cost-cutting
During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT

indian it company rankings 2008  IT in a Downturn: Beyond Cost-cutting During a downturn economy, the IT department is often among the first to be hit with senior executives’ cost-cutting initiatives. Yet in some instances, IT investments deliver more value to a company’s top and bottom lines—by creating new efficiencies and increasing revenues—than any savings gained from traditional IT cost-cutting. Discover the other reasons why your IT spending can actually save money in the long run. Read More...
Deliver Smarter Products and Services by Unifying Software Development and IT Operations
Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to

indian it company rankings 2008  Smarter Products and Services by Unifying Software Development and IT Operations Unifying development and operations is a critical aspect of enabling a dynamic infrastructure—one that improves service, reduces cost, and manages risk to better meet the evolving challenges of today’s technology, application, and business environments. This white paper introduces a process and product framework to help organizations enable a more dynamic infrastructure for delivery of smarter products and Read More...
Midwest Spring Manufacturing Company
Learn how Mid-West Spring Mfg. Co., a spring manufacturing and stamping wire forming company, improved inventory accuracy by nearly 100 percent, streamlined

indian it company rankings 2008  visibility,Mid-West,Epicor,vantage,case,management Read More...
The New and the Noteworthy: 2008 Vendor Wrap-up
2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s

indian it company rankings 2008  New and the Noteworthy: 2008 Vendor Wrap-up 2008 seemed to be the year for mergers and acquisitions (M&As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s project and portfolio management (PPM) offering, and Symantec grabbing up MessageLab’s messaging and web security offering. But it was also a year for some software firms to see their latest solutions shine. With 2008 nearing its end, Technology Evaluation Center’s (TEC’s) research analyst team Read More...
IT Governance: Maximizing the Business Investment
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio

indian it company rankings 2008  Governance: Maximizing the Business Investment Introduction Information technology (IT) management and chief information officers (CIO) share a common goal to maximize the value of their IT investments. Achieving this requires a strong foothold on the multiple projects taking place at any given time. Identifying risk, resource utilization, and earned value with a portfolio of IT projects necessitates the implementation and adoption of standards processes to track and respond to any red flags that may Read More...
Why IT Does Matter in BPO
IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly

indian it company rankings 2008  IT Does Matter in BPO IT plays a critical role in any outsourcing effort. Organizations engaged in or pursuing business process outsourcing (BPO) must ensure that they truly understand the capabilities of their existing software environment, as well as the capabilities of candidate BPO service providers. Embedding IT requirements and capabilities from the start will thus improve the likelihood of success for any BPO endeavor. Read More...
SYSPRO ERP Choice of The Brewer Company
The Brewer Company, a leading manufacturer of roofing and pavement maintenance materials, opted for SYSPRO ERP to help the move the company forward. The concise

indian it company rankings 2008  ERP Choice of The Brewer Company The Brewer Company, a leading manufacturer of roofing and pavement maintenance materials, opted for SYSPRO ERP to help the move the company forward. The concise press release does not give any indication how thorough the ERP selection process was here.  The selection steps were as follows: Preliminary 90–120-minute phone conversations were conducted with the 13 candidate ERP vendors. Brewer invited all of the candidates to the plant to observe the company’s Read More...
What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

indian it company rankings 2008  Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad… A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is short —white papers are sometimes as concise as newspaper editorials, or run as long as the latest “… For Dummies” book; examples of this will be provided in upcoming posts). A white paper’s purpose is to educate the reader, who is the potential Read More...
Ventyx, an ABB Company
Ventyx provides enterprise asset management and business software solutions to asset-intensive industries. For more than 30 years, it has served customers

indian it company rankings 2008  an ABB Company Ventyx provides enterprise asset management and business software solutions to asset-intensive industries. For more than 30 years, it has served customers within the mining, oil and gas, utilities, transportation, defence, and government industries in over 40 countries. Ventyx' service offerings include business process consulting, implementation services, training, analytics and business intelligence, business-to-business integration, IT outsourcing, technology consulting, business Read More...
Pettit & Company, PC
Carillon Financials Corp. was founded in 1990, and is located in Dallas, Texas (US). Its mission is to provide its clients with leading enterprise resource

indian it company rankings 2008  computer network consulting,computer networking services,information technology services,it support companies,it support service,it support services,network consulting,network consulting services,network security consulting,networking consulting services,pettit & company Read More...

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