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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 indo billing


Amdocs
Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own

indo billing  Clarify,ClarifyCRM

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » indo billing

Dynamics SL: PPM for Professional Services Automation Competitor Analysis Report


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

indo billing   Read More

Advanced Utility Systems


Advanced Utility Systems Corporation was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Founded by three partners, Advanced quickly emerged as an innovative software provider that today has a client roster of more than 60 utilities.

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PROMYS: PPM for Professional Services Automation Competitor Analysis Report


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

indo billing   Read More

Best Practices for Transporters and 3PL Service Providers


The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can transporters survive in such a difficult business climate?

indo billing  goods transport business,transporters,transportation management system,TMS,3PL,third party logistics,3PL service providers,4PL,fourth party logistics,4PL service providers,supply chain management,SCM,fleet management,transport cost,transit times Read More

To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)


The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current difficult economic milieu. Part IIa then analyzed the top five SaaS assumptions (misconceptions) recently outlined by Gartner. Before any vendor can embark onto delivering a SaaS offering, it must thoroughly consider a number of harrowing

indo billing  Management ), Zuora , or Vindicia , whereas SaaS customer management applications would be OpSource Billing CLM and Aria Systems . While PayPal has become the standard for online payment processing, uptime service level agreement (SLA ) monitoring can be done via TrustSaaS, Absolute Performance , and the SaaSMonitor.com offering from MVP Systems . Last but not least, SaaS enterprise applications integration (EAI , including links to on-premise applications as well) is offered by Boomi's AtomSphere suite Read More

TEC’s New Utilities ERP Evaluation Center: A Preview


The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service

indo billing   Read More

Micropayments Rise Again


eCharge, whose previous initiative was a service that would allow consumers to charge purchases to their phone bill, will announce a new charging and billing system that is completely Internet based.

indo billing  with spending limits for individual family members. A consumer can use eCharge on any website that had signed up with the company. Users can view their account statements online and even pay online. Online merchants will pay less per transaction than they do to traditional credit card processors. Market Impact According to George Fleming, co-founder of eCharge, The use of VISA and MasterCard online will become obsolete because their old technology, high-cost infrastructure and lack of agility clash with Read More

Jobscope Enterprise Edition


Jobscope software provides tools for online, real-time job costing for engineer-to-order (ETO) and make-to-order (MTO) manufacturers, as well as aviation maintenance, repair, and overhaul (MRO) businesses. Jobscope also provides seamless integration between computer-aided design (CAD), job costing, finance, billing, estimating, budgeting, material control, materials resource planning (MRP), order status, shop floor scheduling, contract administration, quality assurance (QA), and barcode data collection for single, multicompany, or multiplant situations.

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Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

indo billing  Amdocs,customer relationship management,CRM,call center,operations software,communications service provider,business process outsourcing,customer life cycle Read More

6 Ways You Can Benefit from Telecom Expense Management


A national health insurance company’s spreadsheet-based telecom management process was leading to time and money wasted as staff tried to make up for lack of spend visibility. Further pressure to prepare the telecom function for upcoming merger activity pushed the company to find a technology that would effect immediate cost savings and long-term telecom expense management. Read more about the solution the company chose.

indo billing  the various Key Performance Indicators (KPIs) available through tools like AnchorPoint Business Analytics' dashboards--such as speedometers that track how the telecom group is performing against its annual budget-- the organization is now able to establish financial controls and gain the visibility into expenses to comply with Sarbanes-Oxley without the need for extensive processes. The success of this project was secured in its early stages. By determining goals and objectives up front, and conducting a Read More

PPM for Professional Services Automation


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

indo billing   Read More

Assessing FinancialForce.com’s Early Years


FinancialForce.com, the offspring of an established best-of-breed provider of accounting and project-based applications and a cloud computing pioneer, aims to help companies align finance, sales, and service for profitable growth through its accounting, billing, and professional services automation (PSA) applications. Tom Brennan, FinancialForce.com’s vice president of product marketing, discusses the company’s successes.

indo billing  line between them is indiscernible. When this seamless user experience is combined with the power of the Force.com platform and new social technologies such as Salesforce Chatter , organizations can not only streamline business process, but also revolutionize how finance, sales, and services work together. In 2010, FinancialForce.com launched Chatterbox , the first social collaboration tool of its kind that alerts financial staff proactively about changes in the business, so they can collaborate and Read More

SAP Business ByDesign: PPM for Professional Services Automation Competitor Analysis Report


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

indo billing   Read More

Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations


Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems, and deliver the conclusions and recommendations to the operator's decision-makers in the form of graphs and practical reports.

indo billing  valuable information on customers, indicating who has the potential to turn into a revenue maker, who should be kept or let go. The solutions should also identify who and what , and when they will be eligible for cross- and up-selling opportunities, of which this is a significant move towards near real-time data capture analysis and reaction. There is a renewed imperative for CSPs to maximize customer profitability and build win-win relationships that inspire customer loyalty and confound Read More