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Infinium Putting its Cards on the Table
On April 20, Infinium Software, a provider of Web-based enterprise solutions and services, announced that it introduced many significant new offerings at

infinium crm  companies implementing CRM systems. Infinium CRM is currently installed and in-use at more than 130 customer sites in Europe, including Heineken, whose Managing Director, F.P.H. Bot, demonstrated how his organization had successfully utilized Infinium CRM to optimize customer relationships. Maria Burud, Senior Vice President of Infinium ASP, presented Infinium's application service provider offerings, Infinium ASP. Burud talked about the myriad of information technology and business challenges that are Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » infinium crm


Infinium Ends Its Most Challenging Year
Fiscal 2000 was a difficult year for Infinium, involving a new focus shift and significant restructuring. The company enters its new year with a significantly

infinium crm  of fiscal year 2000, Infinium billed ASP customers $1.3 million while recognizing $238,000 in monthly recurring revenue (MRR), compared to $21,000 in recognized MRR for the previous quarter. As a result of the balanced and growing demand for our full-service enterprise ASP offerings and our fully-integrated CRM to ERP and e-Business solutions, we exceeded expected operating results this quarter, said Bob Pemberton, CEO of Infinium. In the fourth quarter of fiscal year 2000 we made substantial progress Read More...
Infinium Attempts To Better Gain Some Markets' Ear
While 2000 was a difficult year for Infinium, resulting in a focus shift and significant restructuring, the company entered 2001 with an expanded product

infinium crm  Summary On February 26, Infinium (NASDAQ: INFM), a provider of e-business solutions and ASP services for certain industries, announced that it has formed a joint-marketing partnership with Richer Systems Group Inc . ( RSG ), the developer of Enrich , a real-time fleet management solution for the transportation industry. RSG's Enrich suite of transportation software solutions was designed with the input of many of North America's leading truck rental, leasing and commercial trucking companies, to address Read More...
Infinium Software, Inc.: Having All the Right Cards?
Following the market trends, Infinium has recently made an energetic push into a number of prospective areas such as: Web-enablement and self-service product

infinium crm  of time, we believe Infinium CRM products will contribute more than 15% of its license revenue (60% probability). Within the next 4 years, more than 25% of Infinium's revenues will come from outside the US market (70% probability). We believe that Infinium is an unlikely candidate for acquisition by a competitor within the next 2 years (30% probability) due to its broad functional scope and recent restructuring and/or acquisition activities. We also believe that it will remain among the Top 20 ERP Read More...
Infinium Returns To Its Core Competencies To Succeed Part 2: Challenges and User Recommendations
Despite solid horizontal ERP functionality, product flexibility, and very good customer service, Infinium's challenge remains its lack of mind share and brand

infinium crm  aware that, for example, Infinium financial and HR/Payroll modules often can go head to head against the likes of SAP, Oracle, PeopleSoft, J.D. Edwards and Lawson, with an additional benefit of flexibility and ease of use. Therefore, Infinium's recent determination to execute a comprehensive marketing campaign into the three key verticals is commendable as it might help its low mind share, brand awareness and visibility. For example; the process marketing activities for this quarter include advertising an Read More...
Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

infinium crm  CRM : Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More...
Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate

infinium crm  Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. SageCRM vs. Oncontact CRM Hi, I’m Larry Blitz, editor of Technology Evaluation Centers’ (TEC) Vendor Showdown series. Today's Showdown pits three leading customer relationship management (CRM) vendors’ solutions against each other in a head-to-head contest: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM . We hope you find this Read More...
Enterprise CRM Platform (ECP)
ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in

infinium crm  CRM Platform (ECP) ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution. Read More...
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

infinium crm  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More...
CRM Buyers Guide
CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all

infinium crm  Buyers Guide CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs. Read More...
CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.

infinium crm  Without Compromise: A Strategy for Profitable Growth All companies want to increase revenues—and a solid customer relationship management (CRM) strategy can help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for Profitable Growth . You'll learn about CRM from all the key Read More...
Pivotal CRM
Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes

infinium crm  CRM Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales force, marketing, and service automation.   Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

infinium crm  CRM for banks, CRM for banking, CRM insurance industry, financial services CRM, CRM industry, Compare CRM, CRM systems, CRM customer relationship management, CRM software, CRM comparison, top CRM, CRM software evaluation Read More...
How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

infinium crm  to Choose a Hosted CRM Application for SMBs How to Choose a Hosted CRM Application for SMBs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. NetSuite CRM+ offers powerful customer relationship management (CRM) with sales force and marketing automation, built-in order management, customer service and support, incentive compensation management and analytics. Source : NetSuite Resources Related to How to Choose a Hosted CRM Application Read More...
Social CRM is Dead, Long Live Social Media Flavored CRM
Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare

infinium crm  CRM is Dead, Long Live Social Media Flavored CRM Customer relationship management (CRM) is not and cannot really be social, since social means “ of, relating to, or occupied with matters affecting human welfare ” (definition taken from The Free Dictionary ). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why CRM is not social and why social CRM (SCRM) is Read More...

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