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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 info 445


Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

info 445  Customer Relationships , Get Info on Customer Relationships , Improving Customer Relationships , Manage Customer Accounts , Customer Relationship MGT , Customer Relationship Management , Maintaining Customer Relationships , Solutions for Customer Relationship , Complete Customer Relationship , Maximise Customer Profitability , Building Customer Relationships , Managing Customer Relationships , Data Mining Customer Relationships , Using Content to Grow Customer Relationships , Customer Satisfaction ,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Laboratory Information System RFI/RFP Template

Product Functionality, System Management, Privacy and Security, and Product Technology 

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Voice over IP Reliability


We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet protocol (VoIP) has been, in some cases, justified. However, for VoIP the question now is not whether reliability can be achieved, but rather how much reliability you can expect from the options available to you.

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AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 1


A recent blog post talked about my attendance of the AribaLIVE 2012 user event and outlined the main premise of the event: Ariba has become a public cloud commerce network provider first and foremost, while also offering additional related spend management software as required. The vendor is striving to become a business-to-business (B2B) commerce version of Amazon.com and eBay to enable painless

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SAP Business Transformation Study: Valero Energy Corporation


Managing growth is a monumental undertaking—and one that Valero Energy Corporation has mastered. But as one of the largest oil refinery companies in North America, with revenues exceeding $90 billion (USD), the company needed to find a way to fit new applications into its existing infrastructure in a quick and cost-effective manner. By switching to SAP’s NetWeaver platform, Valero saved $480,000 (USD) in the first month.

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Polymita Technologies

5 Key Points for Continuous Improvement in the Life Cycles of Processes


In today’s changing, competitive world, companies must adopt a continuous improvement methodology to support sustainable and profitable business models. Processes must be seen as a lever for analyzing and optimizing the way firms works. Before you initiate any project involving process automation and management, discover five key points that can help you make continuous improvements in the life cycles of your processes.

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Sony Picks Palm OS


Sony announced plans to build new Palm OS-based hand-held gadgets that could allow people to view videos, listen to music and organize information, thereby shutting out Windows CE.

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ERP Industry Consolidation: A New Trend or an Ongoing Process?


Although enterprise resource planning (ERP) software industry consolidation is nothing new, the constantly changing market dynamic affects product lifecycles, supportability, and ERP return on investment. In fact, you could say that it both creates new potential and contributes to old problems. Get a handle on what this changing market means for you, with this overview of industry consolidation pros and cons.

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Exact Offers Exact Online JobBOSS, Cloud ERP for SMBs


Exact, a provider of software solutions for small and medium-sized businesses (SMBs), introduced Exact Online JobBOSS. Exact Online JobBOSS has a different software platform and user interface (UI), but its functionality is similar to that of its on-premises sibling.

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Info-Tech Research Group


Info-Tech Research Group is an information technology research and advisory company. Founded in 1997, the company’s focuses include IT research, analyst services, and market research.

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Customer Process Management: The Real-time Enterprise Depends On the Merging of CPM and BPM


Customer-facing processes are challenging to manage because they are always changing. Conventional workflow automation and stand-alone business process management (BPM) technologies lack many critical components found in customer relationship management (CRM). However, converging BPM and CRM provides the responsiveness, cost-effectiveness, and manageability to achieve optimal results. The converged approach helps align priorities enterprise-wide, reduce risks, and unblock revenue growth potential.

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How to Boost Your WAN to Top Speed


While globalization can bridge distances and enhance communication, the story is a little different when it comes to wide area networks (WANs) and their effects on branch application performance. High-latency connections and chattiness cause slowed data transmission, and consequently, decreased user productivity. But there is light at the end of the tunnel: a fast branch office application delivery infrastructure.

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AribaPay Gets Its First Transactions


One of the brand new products announced at the recent Ariba LIVE 2014 conference is AribaPay. Unveiled last year by Ariba, an SAP Company, and Discover Financial Services, a provider of direct banking and payment services, AribaPay is a cloud-based business-to-business (B2B) payments solution designed to provide better visibility into business payments and produce rich remittance information to improve the reconciliation processes.

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Transportation Management and the Adaptive Supply Chain Network


To respond to the demands of today’s highly competitive global environment, traditional linear supply chains are evolving into complex, global ecosystems. These “pull” (demand-driven) environments working in conjunction with traditional “push” environments are known as adaptive supply chain networks (ASCNs). ASCNs allow all supply chain stakeholders to share knowledge, make collaborative decisions, and sense and respond immediately to changing conditions.

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Social PLM and CRM - Dassault Systèmes and Netvibes (Under the Exalead Brand)


The voice of the customer (VOC) concept has been around for decades, but the Internet and social media technologies have finally enabled it to its fullest degree. We have all heard of (and perhaps even contributed to) customers venting their anger or expressing their delight with some vendor’s service or some product’s characteristics and performance via online forums. A company’s ability to

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Color Spot Nurseries Expands SAP Footprint with Rimini Street


Third-party software service and maintenance providers continue to peel off lucrative maintenance contracts from large vendors one customer at a time. Color Spot Nurseries has been successfully expanding its SAP footprint while leveraging Rimini Street Inc. for maintenance and support. Rimini Street is a leading third-party maintenance and support provider for enterprise software, including SAP’s

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