X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 infor crm epiphany j2ee


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

infor crm epiphany j2ee  Unica , Aprimo , Infor CRM Epiphany , and SAS (see Should Uniqueness Vouch for Marketing Automation Niche Players? ). Consona CRM doesn’t really mind these functional weaknesses, since it is not really trying to be a mainstream CRM player. The vendor is in the CRM class of products, but is only building applications for customer service and support. To gain further leverage in the market, Consona CRM may want to explore the power of predictive analytics to aid firms servicing markets prone to churn

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

Evaluate Now

Documents related to » infor crm epiphany j2ee

Recommendations for Users of Acquired Enterprise Resource Planning Systems


The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now gain the benefits of synergistic software developments from other ERP siblings.

infor crm epiphany j2ee   Read More

Ambitious Plans and Promises: An Enterprise Software Vendor’s Open Course of Action


Infor has met several of its objectives with Infor Open SOA. The vendor has managed to resolve inherited customer retention issues, move forward with “green” and corporate social responsibility initiatives, and even has a viable new product version to offer Baan users.

infor crm epiphany j2ee   Read More

Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?


When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.

infor crm epiphany j2ee   Read More

CRM Buyer's Guide


If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

infor crm epiphany j2ee   Read More

Infor Adage


Infor ERP Adage provides an enterprise transactional backbone that supports manufacturing, sales, and operational business processes. Adage is an object-based, fully graphical enterprise resource planning (ERP) solution for global process manufacturing and distribution enterprises. It blends object-oriented design and open client server architecture with a rich suite of business objects designed with industry best practices. Infor ERP Adage was designed specifically for the process industry and offers a solution that delivers ERP functionality, such as pricing and promotions, catch weight, actual lot costing, item-pack configuration, lot tracking, quality control, and formula and routing management.

infor crm epiphany j2ee   Read More

Saleslogix CRM Best Practices Guide


Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

infor crm epiphany j2ee   Read More

Infor ERP TRANS4M


Infor ERP TRANS4M manages the requirements of the production environment of the automotive industry with functionality that is easy to implement. The Infor ERP TRANS4M solution delivers a uniform reporting environment to ensure that all departments, from customer management to supplier management, are accurately monitored for key objectives using the suite's executive information management tools.    

infor crm epiphany j2ee   Read More

Why CRM Is So Hard and What To Do About It: Data is key to making CRM work


Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

infor crm epiphany j2ee   Read More

Cutting the Risk from CRM Purchase and Deployment


Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

infor crm epiphany j2ee   Read More

Infor EAM Enterprise


Infor EAM is a configurable enterprise asset management (EAM) solution. It allows companies to improve capital asset management in ways that increase reliability, enhance predictive maintenance, ensure regulatory compliance, reduce energy usage, and support sustainability initiatives. Available in industry-specific editions, it also gives organizations the flexibility to zero in on specialized industry requirements.

infor crm epiphany j2ee   Read More