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Software Functionality Revealed in Detail
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 infor crm epiphany pricing


Waking Up to a “New Day” at Infor
Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the

infor crm epiphany pricing  solution for large customers, Infor now has a plausible CRM solution strategy for small to medium businesses (SMBs)—i.e., start with an outstanding, proven, well-respected CRM solution for SMBs and develop functionality and integration for Infor customers. This should make Infor more competitive in new deals, while filling a big functional gap would eliminate the need to replace an existing Infor ERP system. This partnership is badly needed by both Infor and salesforce.com in their fight against SAP,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

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Documents related to » infor crm epiphany pricing

Holistic Omni-Channel Customer Experience Spotlighted at KANA Connect


I couldn’t make it to the KANA Connect 2013 conference this September, but the marvels of modern technology allowed me to follow the event in real time through social media streams, and to have a debriefing with Jim Norwood, KANA Software’s chief marketing officer (CMO). In a nutshell, last year’s conference was about KANA delivering an end-to-end customer experience (CX) offering, whereas this

infor crm epiphany pricing  , LiveCom , and Infor Epiphany lack support for some of the channels and/or scalability. Consequently, KANA has lately experienced a major traction with many substantive wins. In total, 60 customers have recently been added globally, and 25 of Fortune 100 companies are now KANA customers. There are about 40 percent cloud deployments amongst KANA’s total customer installs. The 50 percent license compounded annual growth rate (CAGR) during the last three years has resulted in 180 new employees hired Read More

Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part III)


Part II of this blog topic analyzed Epicor's forays into the attractive retail sector via the CRS Retail acquisition two years ago. Most recently, with the acquisition of NSB Retail Systems, Epicor has further expanded its functional footprint, market share and geographic presence in the sector. Namely, NSB added over 200 specialty retail logos, thereby more than doubling Epicor’s retail install

infor crm epiphany pricing  its outbound marketing solution, Infor CRM Epiphany Outbound Marketing 7.1 , with retail-specific enhancements, as well as key, retail-specific enhancements to Infor HCM Workforce Management , formerly named Workbrain . Further, Standard & Poor's Ratings Services recently affirmed its 'BB-' corporate credit rating on Epicor, and revised the outlook to negative from stable reflecting the company's increased pro forma leverage associated with its acquisition of NSB. This decision reflected the increased Read More

Recommendations for Users of Acquired Enterprise Resource Planning Systems


The added value of both SSA Global and Infor is that existing users of relatively small and dubious ERP products should now gain the benefits of synergistic software developments from other ERP siblings.

infor crm epiphany pricing  a small contingent of Infor XA process manufacturing customers). The same holds true hold for the existing Datastream customers, especially those in sectors yet to be tackled by Infor, such as transportation or government services. The same also holds true for existing Epiphany customers outside SSA Global's strongholds, as well as for other enterprises considering business-to-consumer (B2C)-focused marketing automation functionality, such as campaign management and real-time interactive cross-selling; Read More

How to Choose a Hosted CRM Application for SMBs


While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

infor crm epiphany pricing  Global acquired Epiphany, and Infor subsequently acquired SSA. Additionally, CDC recently made two unsuccessful attempts to acquire Onyx Software before Made2Manage announced its intention to acquire this stand-alone CRM vendor. To date, current and potential Onyx customers should question the viability of their vendor, given CDC’s third attempt to acquire Onyx this week. Decision-makers should give high priority consideration to vendor viability and should perform an internal review of corporate Read More

Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

infor crm epiphany pricing  the Leap to CRM Making the Leap to CRM If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact Software has taken over 15 years of CRM experience and combined it with today's leading technology to develop a completely redesigned .NET solution Source :Oncontact Software Resources Related to Making the Leap to CRM : Customer Relationship Management (CRM) (Wikipedia) Making the Leap to CRM CRM Implementation is also known as : Read More

Epiphany


Epiphany is a NetSuite Solution Provider and SuiteCloud Developer. We focus exclusively on NetSuite — Sales, Implementation, Support, Training and Product Development. 

infor crm epiphany pricing   Read More

Get Your Sales Team Going with Mobile CRM


As you'll discover in the executive brief. get your sales teams going with mobile crm, mobile CRM lets your sales reps perform more of the activiti...

infor crm epiphany pricing  most-up-to-date client and product information quickly follow up on leads book appointments access the Internet With mobile CRM, it's all in your salespeople's hands—with them always connected, always ready to do more business. Find out how mobile CRM can deliver the boost you need to make more sales in today's tough economy. Download your copy of Get Your Sales Teams Going with Mobile CRM today.   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. Read More

Maximizer CRM 12: Salesforce Automation Certification Report


Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

infor crm epiphany pricing  CRM 12: Salesforce Automation Certification Report Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

TEC 2011 CRM Buyer's Guide


The new TEC 2011 CRM Buyer's Guide makes it easy.

infor crm epiphany pricing  CRM marketplace, along with informative case studies, and a handy CRM vendor directory. CRM is changing fast, but TEC's 2011 CRM Buyer's Guide will help you stay on top. Download your PDF copy today!   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More

EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

infor crm epiphany pricing  CRM The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules. Read More

Infor Introduces Infor Factory Track for Manufacturing Process Automation


Infor has announced a new suite of cloud-based solutions for comprehensive manufacturing process automation—Infor Factory Track. The solution suite is built to provide manufacturers across all industries a set of solutions to improve operational efficiencies across the warehouse and on the shop floor.

infor crm epiphany pricing  Introduces Infor Factory Track for Manufacturing Process Automation Infor has announced a new suite of cloud-based solutions for comprehensive manufacturing process automation —Infor Factory Track. The solution suite is built to provide manufacturers across all industries a set of solutions to improve operational efficiencies across the warehouse and on the shop floor. The solutions were built using Infor’s Mongoose rapid application development platform from the ground up to provide the latest Read More

SYSPRO CRM


SYSPRO CRM is aimed specifically at small to midsize manufacturers and distributors. Unlike other customer relationship management (CRM) solutions that are built around a modular architecture, SYSPRO CRM software uses a table-based architecture to integrate all of the critical CRM functions of marketing, sales, service, and fulfillment into a single module. This integrated architecture means that users from every department—including marketing, sales, service, collections, or shipping—share the same data for a collaborative effort. User-specific dashboards can be customized for views of information suited to a user’s individual needs. SYSPRO CRM integrates with the SYSPRO ERP solution for additional efficiencies. Sales orders, check shipments, inspect customer accounts receivable, verify inventory levels, and other critical functions can be initiated directly through SYSPRO CRM without having to exit screens or navigate complex menus. The SYSPRO CRM solution is easily customizable.  

infor crm epiphany pricing  customized for views of information suited to a user’s individual needs. SYSPRO CRM integrates with the SYSPRO ERP solution for additional efficiencies. Sales orders, check shipments, inspect customer accounts receivable, verify inventory levels, and other critical functions can be initiated directly through SYSPRO CRM without having to exit screens or navigate complex menus. The SYSPRO CRM solution is easily customizable. Read More

Social CRM is Dead, Long Live Social Media Flavored CRM


Customer relationship management (CRM) is not and cannot really be social, since social means “of, relating to, or occupied with matters affecting human welfare” (definition taken from The Free Dictionary). In my opinion, CRM does not really affect human welfare, since it brings advantages only to its users and to the customers of the companies using it. In this blog post, I will explain why

infor crm epiphany pricing  need to provide personal information and free access usually comes with a price (either limited access or aggressive marketing campaigns). Despite these obvious disadvantages of social media, the advantages mentioned above make it a social phenomenon. What Does SCRM Do? If a CRM product integrates with social media tools, is it SCRM? What about tools that can be used to monitor blogs, social media Web sites, etc? In my opinion, SCRM takes advantage of social media to make CRM more efficient. In other Read More

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)


Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships. Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA, but the analysis of this

infor crm epiphany pricing  their specific business and information technology (IT) needs, with the flexibility to change deployment models over time if their needs or preferences change. The new Microsoft Dynamics Live CRM service is offered only in the United States (US) and Canada, and is currently available to a limited number of customers via the Early Access program. Some of the significant new benefits and capabilities of this new release include these: An advanced multi-tenant architecture that supports multiple customers Read More