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Infor Will Launch Interaction Advisor on the Salesforce Platform
Infor will make its Epiphany Interaction Advisor available to Salesforce Platform users. Infor's Interaction Advisor assists customer-facing professionals with

infor interaction advisor  offers to customers. The Infor Epiphany Interaction Advisor consists of several solutions that assist with various scenarios: Interaction Advisor, specialized by channel and industry Email Advisor Shopping Advisor Social Commerce Advisor Data Advisor Ad Advisor Document Advisor Mobile App Advisor With the launch of the Customer Interaction Hub and the acquisition of Orbis in 2012, Infor appears to be interested in advancing its Epiphany CRM solution. At least for the moment. After these significant Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » infor interaction advisor


Infor Continues Significant Investments to Support Healthcare Industry Vertical
Infor is one of the leading solution providers making significant investments in its offerings for the healthcare industry vertical. Infor’s solutions have

infor interaction advisor  embedded into monitoring equipment). Infor Epiphany Interaction Advisor (helps patients make good lifestyle choices). More to Come in 2014—Infor TrueCost and Cloverleaf Infor Healthcare TrueCost, part of the Infor Dynamic Enterprise Performance Management Suite and Health 3.0 initiative, is expected to be available later this year. Built to accurately capture direct, actual costs at the patient level, Infor Healthcare TrueCost consolidates cost information across an episode of care. This solution will Read More
Idahoan Foods Upgrades Infor M3
Idahoan Foods is upgrading its enterprise resource planning (ERP) system to the newest version of Infor M3. The upgrade is expected to enable the company to

infor interaction advisor  Foods Upgrades Infor M3 Idahoan Foods LLC, an organization that owns potato processing plants and is also a manufacturer of retail, food service, and warehouse club brands of products, has been an Infor M3 customer since 2009. It is  upgrading its enterprise resource planning (ERP) system to the newest version of Infor M3 . The upgrade is expected to enable the company to better monitor transactions throughout its organization, including manufacturing operations, supply chain activities, customer Read More
Infor Introduces Inforce Marketing at Dreamforce 2012
Today, at Dreamforce, Infor announced the launch of Inforce Marketing, a marketing automation system developed on the Salesforce Platform. Some of the new

infor interaction advisor  Today, at  Dreamforce , Infor announced the launch of  Inforce Marketing , a marketing automation system developed on the Salesforce Platform. Some of the new functionality includes an improved visibility over leads, costs, results, and revenues; multi-channel support for campaigns that can include e-mail, direct mail, social media, and telemarketing; lead validation and assessment; and reporting and analysis tools that plan, manage, and monitor revenue objectives and key performance indicators (KPIs) Read More
Infor Introduces Learning Management
Infor has announced Infor Learning Management—a software solution that stems from its recent acquisition of CERTPOINT Systems. The platform is targeted at

infor interaction advisor  Introduces Learning Management Infor has announced  Infor Learning Management —a software solution that stems from its recent acquisition of CERTPOINT Systems. The platform is targeted at organizations that want to sustain learning, training, and development processes for their employees. The mobile-enabled solution includes learning management system (LMS), learning content management system (LCMS), content authoring, advanced reporting, social collaboration, mobile learning, and certification Read More
TEC Advisor: Everything You Need for Impartial Software Selection
TEC Advisor is an online software evaluation and selection application that contains detailed information about enterprise software solutions—collected directly

infor interaction advisor  application that contains detailed information about enterprise software solutions—collected directly from vendors and validated by TEC analysts. Every day, TEC Advisor helps companies like yours make rational, justifiable software selections more quickly and more cost-effectively than traditional methods. Find out how. Read More
Infor Unveils the Infor 10x Umbrella Release
The slew of product announcements at the recent Inforum 2013 conference was underlined by the announced general availability of Infor 10x, an enterprise release

infor interaction advisor  Unveils the Infor 10x Umbrella Release The slew of product announcements at the recent Inforum 2013 conference was underlined by the  announced general availability of Infor 10x , an enterprise release that in Infor's view marks a major step forward in achieving its vision. Infor 10x unites a multi-purpose middleware platform featuring social, mobile, analytical, and cloud capabilities with Infor's suite of solutions. All major applications feature a reinvented HTML5 user experience, the  new Read More
Infor SunSystems
Infor FMS SunSystems eXFM offers a combination of financial management, reporting, and performance management applications for the finance function. Infor FMS

infor interaction advisor  SunSystems Infor FMS SunSystems eXFM offers a combination of financial management, reporting, and performance management applications for the finance function. Infor FMS SunSystems eXFM is an integrated solution that combines flexible transaction processing applications with real-time analysis, extensive reporting, and powerful budget and forecasting capabilities. Infor FMS SunSystems eXFM includes Financials, Vision, Budgeting and Forecasting, and Application Portal modules. Infor FMS SunSystems Read More
Merging Tactical and Strategic Information to Perfect the Customer Interaction Experience
Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information

infor interaction advisor  Tactical and Strategic Information to Perfect the Customer Interaction Experience Industry observations indicate that few enterprises have been successful in implementing seamless networks to provide consistently updated customer information across multiple channels of access, including data stored and used within and outside contact center applications. There are several reasons for this lack of success—in particular the method by which these multichannel contact centers were developed in the Read More
Infor EAM v11 Is Here
Infor recently announced Infor Enterprise Asset Management (EAM) Enterprise Edition version 11.0 to help drive more collaboration and innovation at its

infor interaction advisor  EAM v11 Is Here Infor recently announced Infor Enterprise Asset Management (EAM) Enterprise Edition version 11.0 to help drive more collaboration and innovation at its customers’ plants. The release embraces the cross-departmental structure and provides a better way to orchestrate people, assets, and processes to advance visibility and value. Read More
Infor Updates Automotive Supply Chain Collaboration Solutions
Infor recently announced the release of Infor Automotive Exchange v11.0 and Infor Supplier Exchange v11.3, two products that deliver embedded industry-required

infor interaction advisor  Supply Chain Collaboration Solutions Infor recently announced the release of Infor Automotive Exchange v11.0 and Infor Supplier Exchange v11.3 , two products that deliver embedded industry-required collaboration throughout the automotive supplier value chain. Infor Automotive Exchange (previous version 10.3 and previous product name AutoConnect ) provides automotive suppliers with connectivity with their OEM and up-tier customers, whereas Infor Supplier Exchange (previous version 11.2 and previous produ Read More
Infor Fashion PLM Offers Product Lifecycle Management for the Fashion Industry with a Fresh Approach
Infor recently announced the availability of Infor Fashion PLM, a brand new application, built from the ground up, that aims to link tricky and vital areas of

infor interaction advisor  with a Fresh Approach Infor recently announced the availability of Infor Fashion PLM , a brand new application, built from the ground up, that aims to link tricky and vital areas of “softlines” product development to the supply chain—from line planning, design, development and sourcing, to production, inventory management, customers, and distribution. Infor Fashion PLM was written with a fresh approach, developed using the latest technologies to help brands, manufacturers, and private brand retailer Read More
Infor Strikes Again (at Long Last): Getting “Soft” While Flexing Its Muscles? - Part 2
Part 1 of this blog series analyzed Infor’s latest acquisition of SoftBrands Inc., a company with a somewhat complicated history and lineage, and formerly

infor interaction advisor  this blog series  analyzed Infor ’s latest acquisition of SoftBrands Inc ., a company with a somewhat complicated history and lineage, and formerly called Fourth Shift and AremisSoft . The post concluded that, from a higher level overview, Infor has a good synergistic opportunity with the SoftBrands Hospitality  solutions but some serious tweaking to do with the SoftBrands Manufacturing solutions. Some issues discussed were the long backpedaled development of the original Fourth Shift product due t Read More
Enterprise Software Selection with TEC Advisor
TEC Advisor is TEC's online software evaluation and selection system. It's designed to help you manage and make sense of the massive amount of information you

infor interaction advisor  the massive amount of information you'll gather during your selection project. This short video gives an overview of the evaluation and selection process in TEC Advisor. Read More

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