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Software Functionality Revealed in Detail
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 informal email request


Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

informal email request  set up small and informal contact centers that boost customer loyalty, increase sales and generate a demonstrable return on investment. Introduction Challenging competition from large firms and, in some markets, Web-based companies and overseas competitors have raised the stakes for smaller companies planning their customer relationship strategy. Add a complex communications mix combined with the challenge of high customer expectations and tough big-firm competition, and the need for all firms to invest

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » informal email request

The Blessing & Curse of SharePoint's "Grandma's Attic" - Part 3


Part 1 of this blog series analyzed the runaway success and genesis of Microsoft SharePoint or Microsoft Office SharePoint Server (MOSS). The article outlined the main reasons for the collaborative product’s widespread use and then analyzed its evolution. Part 2 talked about SharePoint’s typical proven use case scenarios as well as about the product’s shortcomings and points

informal email request  run-time human judgments. Many informal processes are still done via emails, which, as said in Part 2, is a cumbersome and ineffective content management system . One should thus at least initially consider SharePoint as a replacement for email-based processes that are ubiquitous, intra-enterprise (local), standards-based, and have low barriers to usage. Microsoft Windows Workflow Foundation (WF) -based SharePoint is useful for project management, document-based collaboration, and internal reporting. If Read More

E-mail Encryption: Protecting Data in Transit


Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre-assign various setup options before the software is rolled out, which can be locked so that the user can no longer change the default settings. Learn more about the main properties of Secure Mail and get an overview of the possible configurations the product offers.

informal email request  mail Encryption: Protecting Data in Transit SECUDE Secure Mail enables e-mails to be sent securely across open networks. Data confidentiality is ensured through the use of encryption. Source : SECUDE International AG Resources Related to E-mail Encryption: Protecting Data in Transit : E-mail Encryption (Wikipedia) E-mail Encryption: Protecting Data in Transit Secure Email is also known as : Secure Mail Encryption , Secure Inmate Mail , Secure Instant Mail , Secure Mail Appliance , Secure Mail Client , Read More

How Informal Learning Can Help Employees Educate Employees


How people learn is now as important as what people learn. Organizations that appreciate new learning styles and provide their employees with Web 2.0 tools, such as wikis, blogs, video capturing and editing applications, and virtual worlds, have a greater chance of creating a successful learning process. The question is not whether you can benefit from informal learning initiatives, but how to implement them successfully.

informal email request  Informal Learning Can Help Employees Educate Employees How people learn is now as important as what people learn. Organizations that appreciate new learning styles and provide their employees with Web 2.0 tools, such as wikis, blogs, video capturing and editing applications, and virtual worlds, have a greater chance of creating a successful learning process. The question is not whether you can benefit from informal learning initiatives, but how to implement them successfully. Read More

Choosing a Solution for Web Filtering: Software, Appliance, Managed Service?


There are three types of web security solutions: software-based, appliance-based, and managed services. Each needs to be evaluated against several key buying criteria, including the accuracy of threat protection, ease of installation and use, and total cost of ownership (TCO). Learn about the benefits of each category, and how they deal with all manner of web-borne security threats, including inappropriate use of the Web.

informal email request  a Solution for Web Filtering: Software, Appliance, Managed Service? Choosing a Solution for Web-Filtering: Software,Appliance, Managed Service? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than Read More

Informal Learning - What’s With the Hype?


Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one structured learning methodology. Some of the established informal learning structures are: observation, questioning, testing theoretical knowledge in real life contexts, and studying materials that fall outside mandatory learning commitments

informal email request  What’s With the Hype? Informal learning constitutes a hot topic these days. Informal learning can be seen as a process of knowledge acquisition that does not follow any one structured learning methodology. Some of the established informal learning structures are: observation, questioning, testing theoretical knowledge in real life contexts, and studying materials that fall outside mandatory learning commitments. Experimental informal learning structures include: social learning, activity threads, or Read More

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

informal email request  to Choose an SMS Provider TynTec is a mobile messaging operator, offering enterprise-quality SMS services to mobile network operators, enterprises, internet companies and mobile services providers. Source : TynTec Resources Related to How to Choose an SMS Provider : Short Message Service (SMS) (Wikipedia) How to Choose an SMS Provider SMS Provider is also known as : Best SMS Provider , Free SMS Provider , Install SMS Provider , Premium SMS Provider , SMS Gateway Provider , SMS Messaging Providers , Read More

Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

informal email request  Study: VAI Improves Customer Service with Business Portal Case Study: VAI Improves Customer Service with Business Portal If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VAI is an award winning software developer and an IBM Premier Business Partner. Founded in 1978, VAI is headquartered in Long Island, New York, with branch offices in Florida, California and Illinois. In conjunction with IBM, the company designs customer driven Read More

Cisco Steps into E-Mail Management


SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

informal email request  Steps into E-Mail Management Event Summary SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management. Representing a broad range of industries, some of these new customers include 2Wire, APAC Customer Read More

Marshal Limited


Marshal is a privately-owned company with its worldwide and EMEA headquarters at Basingstoke in the United Kingdom and regional offices in Paris (France), Munich (Germany), Johannesburg (South Africa), Houston (USA), Atlanta (USA), Sydney (Australia) and Auckland (New Zealand). Marshal is a global vendor of Comprehensive Secure Email and Internet Management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and internet-based threats.

informal email request  Limited Marshal is a privately-owned company with its worldwide and EMEA headquarters at Basingstoke in the United Kingdom and regional offices in Paris (France), Munich (Germany), Johannesburg (South Africa), Houston (USA), Atlanta (USA), Sydney (Australia) and Auckland (New Zealand). Marshal is a global vendor of Comprehensive Secure Email and Internet Management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and Read More

The Data Warehouse RFP


If you don’t have a data warehouse, you’re probably considering drafting a request for proposal (RFP) to screen vendors and ensure that your receive satisfactory information about the features of various hardware and software and their price. Writing an effective RFP that is well structured and includes different metrics will ensure that you receive the information you need and will make you look good.

informal email request   Read More

Sendmail, Inc. and Disappearing, Inc. Team Up to Add Enhanced Security


Administrators of the sendmail system, coupled with Disappearing, Inc.'s product will be able to set specific "Time to Live" (TTL) for each piece of email prior to permanent deletion, allowing corporate email retention policies to be enforced.

informal email request  Inc. and Disappearing, Inc. Team Up to Add Enhanced Security Event Summary INDIAN WELLS, Calif.--(BUSINESS WIRE)-- Sendmail, Inc., the provider of the ubiquitous Sendmail(R) Internet Mail platform for e-communications, applications and services, announced a new technology partnership with Disappearing Inc., creators of the Disappearing Email solution. Disappearing Email protects the privacy of email by automatically destroying each message after a certain length of time, as determined by Read More

Why E-mail Must Operate 24/7 and How to Make This Happen


Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues do organizations face regarding e-mail outages? Learn about the different e-mail continuity solutions available and how a hosted e-mail continuity service can provide a cost-effective, high-availability e-mail solution with minimal deployment efforts required.

informal email request  E-mail Must Operate 24/7 and How to Make This Happen Why E-mail Must Operate 24/7 and How to Make This Happen If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than 19,000 clients ranging from small Read More