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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
 

 informal email


Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

informal email  set up small and informal contact centers that boost customer loyalty, increase sales and generate a demonstrable return on investment. Introduction Challenging competition from large firms and, in some markets, Web-based companies and overseas competitors have raised the stakes for smaller companies planning their customer relationship strategy. Add a complex communications mix combined with the challenge of high customer expectations and tough big-firm competition, and the need for all firms to invest

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Enterprise Marketing Management (EMM) RFI/RFP Template

Marketing Automation, Resource Management, Digital Asset Management, Financial Management, Reporting and Analysis, Configuration Points, Integration Points, Platforms, Security, Administration, Lea... Get this template

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Start evaluating software now

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CRM for Financial and Insurance Markets
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...

Documents related to » informal email

Saba Software: All about People (Cloud) - Part 1


The 2011 Enterprise 2.0 conference’s expo floor in Boston in late June featured many of the “usual suspects,” such as Microsoft, IBM, Oracle, Adobe, SuccessFactors, Jive Software, SocialText, OpenText, Yammer, and Cisco Systems, to name only a few well-established providers (in addition to the plethora of innovative startup companies that one could encounter there). There were also some notable

informal email  team, and creates an informal support and peer group. Social tools enable an easy discovery of knowledge via documents, links, recordings, videos, and more importantly, connection to peers and subject matter experts, all powered with an intelligent recommendation engine. In this interactive on-boarding process, there would be the following steps: new hire starting day meeting, orientation meeting, social profile creation (see Figures 3, 3a, and 3b), social mentor determined, peer connections established, Read More

How to Create a Business Case for Your Human Resources System


Getting CFO or CEO approval to purchase a new software system is often a challenge—but more so if that system is for human resources (HR), as HR is not traditionally considered a profit center. You need a business plan to gain management buy-in for your proposed HR project. Not sure what your plan should address? Find out the key components of a persuasive and detailed business case, so you can get support for your initiative.

informal email  your organization is more informal about spending, you’ll still want to put together a business case so your project does not get put on hold. consider: The Key Components of a Business Case The business case contains a few key components - the reason for change, the benefits of changing, the cost of changing (and the cost of not changing), risks, success factors, and a financial analysis. Reason identify in summary why you are changing, especially if the project supports achieving strategic goals. Read More

The Blessing & Curse of SharePoint's "Grandma's Attic" - Part 3


Part 1 of this blog series analyzed the runaway success and genesis of Microsoft SharePoint or Microsoft Office SharePoint Server (MOSS). The article outlined the main reasons for the collaborative product’s widespread use and then analyzed its evolution. Part 2 talked about SharePoint’s typical proven use case scenarios as well as about the product’s shortcomings and points

informal email  run-time human judgments. Many informal processes are still done via emails, which, as said in Part 2, is a cumbersome and ineffective content management system . One should thus at least initially consider SharePoint as a replacement for email-based processes that are ubiquitous, intra-enterprise (local), standards-based, and have low barriers to usage. Microsoft Windows Workflow Foundation (WF) -based SharePoint is useful for project management, document-based collaboration, and internal reporting. If Read More

TEC Industry Watch: Enterprise Software News for the Week of June 11, 2012


SOFTWARE SELECTIONSJeanswest selects Manhattan Associates Industry tags: Fashion/retail "Manhattan Associates once again shows the strength of its SCALE platform; Jeanswest was in much need of a supply chain solution that could help them streamline logistics across and between three continents. Jeanswest will now be able to better manage its operations across its branded stores and distribution

informal email  to combine formal and informal learning, and benefit from both. SuccessFactors, an SAP company, is obviously committed to adapting to the latest trends in technology, but the main question is how existing and future functionality will be integrated with other SAP products, or provided with SAP packages like SAP All-in-One. —Gabriel Gheorghiu, TEC Research Analyst Read More

Saba Software: All about People (Cloud) - Part 2


Part 1 of this series introduced Saba Software, a public provider of what it calls “People Cloud,” which constitutes a new class of business-critical software that combines enterprise learning, talent management, and collaboration technologies. The post first described the vendor’s slew of industry rewards and accolades at the recent 2011 Enterprise 2.0 conference in Boston and related events

informal email  systems for formal and informal learning so that enterprises can identify, manage, develop, and measure the capabilities and knowledge of people throughout the organization and the supply chain, as well as empower employees to connect and contribute expertise. Built to support the people processes of the world’s most demanding organizations, this system drives new revenues, creates strategic alignment, and mobilizes people across the global ecosystem of Saba’s customers’ employees, customers, Read More

Response Management: Enabling a Demand-driven Supply Network


Customer and commercial demands are changing the way manufacturers manage their positions in the supply chain. The financial impact on a company that is unable to respond to change can be crippling, especially in a global market. Learn about the benefits of using a response management process, so you can access live data from multiple systems across various locations—for more intelligent and empowered decision making.

informal email  Management: Enabling a Demand-driven Supply Network Response Management: Enabling a Demand-driven Supply Network If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Kinaxis™ RapidResponse™ represents a new paradigm in supply chain management critical in this new era. Unlike disparate legacy supply chain planning systems built around black-box optimization technologies and used by a small number of highly trained experts, Read More

Safeguarding Your Email Infrastructure


Sophisticated techniques used by spammers make it challenging for e-mail security solutions to keep pace. Vircom’s modus technology addresses this issue with a solution that analyzes all inbound and outbound e-mail traffic to counteract spam, phishing, viruses, spyware, out-of-policy communications, and other e-mail threats. This white paper describes the technology's multi-layered architecture.

informal email  Your Email Infrastructure Sophisticated techniques used by spammers make it challenging for e-mail security solutions to keep pace. Vircom’s modus technology addresses this issue with a solution that analyzes all inbound and outbound e-mail traffic to counteract spam, phishing, viruses, spyware, out-of-policy communications, and other e-mail threats. This white paper describes the technology's multi-layered architecture. Read More

Cisco Steps into E-Mail Management


SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

informal email  Steps into E-Mail Management Event Summary SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management. Representing a broad range of industries, some of these new customers include 2Wire, APAC Customer Read More

Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service


There are hundreds of anti-spam and anti-virus products designed to defend against unwanted e-mail. These solutions can take the form of software, appliances, or managed services. Managed filtering services are convenient and economical, and are also extremely effective in managing threats. In fact, most managed e-mail defense services block threats before they even reach the internal network.

informal email  E-mail Security: The Benefits of Using a Perimeter-based Managed Service Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. As the industry's preeminent Web and Email security provider, MX Logic protects the communication integrity of more than 35,000 businesses, including some of the world's largest multi-national corporations. Source: MX Logic Read More

EdgeWave


EdgeWave develops and markets innovative secure content management (SCM) solutions including iPrism Web Security and the ePrism Email Security Suite with next generation solutions for email filtering, continuity, data loss protection, encryption and archive. EdgeWave information security products are used in service provider markets, and enterprises of all sizes across most commercial markets including healthcare, manufacturing, finance, insurance, real estate, and public administration, as well as educational institutions and state/local governments. The company’s award winning solutions can be delivered as hosted, on-premise, and hybrid services.

informal email  EdgeWave develops and markets innovative secure content management (SCM) solutions including iPrism Web Security and the ePrism Email Security Suite with next generation solutions for email filtering, continuity, data loss protection, encryption and archive. EdgeWave information security products are used in service provider markets, and enterprises of all sizes across most commercial markets including healthcare, manufacturing, finance, insurance, real estate, and public administration, as well Read More

Infor Will Launch Interaction Advisor on the Salesforce Platform


Infor will make its Epiphany Interaction Advisor available to Salesforce Platform users. Infor's Interaction Advisor assists customer-facing professionals with guessing client behavior and future purchases by creating a real-time customer profile. Client profiles are constructed from a collection of historical, personal, and contextual data. Furthermore, the Interaction Advisor employs real-time

informal email  Will Launch Interaction Advisor on the Salesforce Platform Infor will make its  Epiphany Interaction Advisor available to Salesforce Platform  users. Infor's Interaction Advisor assists customer-facing professionals with guessing client behavior and future purchases by creating a real-time customer profile. Client profiles are constructed from a collection of historical, personal, and contextual data. Furthermore, the Interaction Advisor employs real-time predictive analytics and cross-channel Read More

Discussing Leadership and Management with HCM Provider Lumesse’s Daniela Porr


TEC’s Raluca Druta spoke with Lumesse’s Daniela Porr, head of product management for the company’s talent management solution, about diversity and balance in leadership and management, and how these values have helped shape Lumesse’s offerings. Read on for an inside view from Porr’s experience with managers from Lumesse’s customer base.

informal email  and a mix of informal and formal management strategies, which Porr explained to me in detail. Throughout Porr’s career she has observed the distinction between formal and informal approaches to leadership development and the importance of a balance of both styles. One factor that indicates a formal culture is a strong HR department with a large enough headcount in its headquarters to give roots and enforce company-wide policies and programs regarding leadership. This type of culture is also Read More

Marshal Limited


Marshal is a privately-owned company with its worldwide and EMEA headquarters at Basingstoke in the United Kingdom and regional offices in Paris (France), Munich (Germany), Johannesburg (South Africa), Houston (USA), Atlanta (USA), Sydney (Australia) and Auckland (New Zealand). Marshal is a global vendor of Comprehensive Secure Email and Internet Management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and internet-based threats.

informal email  Limited Marshal is a privately-owned company with its worldwide and EMEA headquarters at Basingstoke in the United Kingdom and regional offices in Paris (France), Munich (Germany), Johannesburg (South Africa), Houston (USA), Atlanta (USA), Sydney (Australia) and Auckland (New Zealand). Marshal is a global vendor of Comprehensive Secure Email and Internet Management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and Read More

E-mail 101


The first e-mail programs were created in the late 60s/early 70s—simpler times, when everyone on the network was trustworthy. Even knowing what we know today about spammers, we still tend to take e-mail for granted, and trust it far more than it deserves. Learn about the components of the e-mail system, understand how e-mail moves on the Internet, and find out how to interpret e-mail message headers.

informal email  mail 101 Roaring Penguin Software Email 101 document provides a brief introduction to how Internet email works. It also explains how to analyze the headers in an email to determine its path over the Internet. Source: Roaring Penguin Software Resources Related to E-mail 101 : Electronic Mail (E-mail) (Wikipedia) E-mail 101 E-Mail 101 is also known as : Basic Email Protocols , Mail Flows , Email Setup , Mail Server , E-Mail Server , Email Client , Email Delivery , Mail Command , Email Message Data , Read More