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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 informatica power center video tutorial


Considerations for Owning versus Outsourcing Data Center Physical Infrastructure
When faced with the decision of upgrading an existing data center, building new, or leasing space in a retail colocation data center, there are both

informatica power center video tutorial  DCIM, data center, data center infrastructure management, DCIM management, DCIM software, DCIM software tools, IT, IT infrastructure, APC by Schneider Electric, facility operations and maintenance, data center life cycle, data center facility operations, data center PUE, PUE, data center physical infrastructure, data center infrastructure outsourcing

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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How to Do It Right: Setting Up an Offshore Development Center


Although IT outsourcing can result in cost savings of up to 60 percent, you’re not as likely to see that return if you don’t have an offshore development center (ODC). This team of programmers and developers, hand picked to complement your skill-set and culture, works on your behalf at the service provider’s site, and can be a seamless extension of your IT department. Learn more about the benefits of setting up an ODC.

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A Pragmatic Approach to Server and Data Center Consolidation


Server and data center consolidation has never been more important. Issues such as server sprawl and increasing costs have made consolidation the number one priority among IT managers. New virtualization technologies, however, are helping data centers combat these problems. Learn about the factors that are driving consolidation initiatives today, and find out what best practices can be used for ensuring its success.

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Selling Power Inc


Selling Power provides resources for professional selling skills, motivation, and sales management know-how in the B2B environment.

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Automate to Optimize: The Foundation for Data Center Efficiency


IT administrators need to simplify both complex and routine tasks to deliver increasing value with limited resources. Data center automation can help minimize the duties associated with maintaining the existing infrastructure. Learn about a solution that can enable automated batch processing for more efficient operations, and integrate the diverse application and platform environments often found in today’s data centers.

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The Modern Virtualized Data Center


Data center resources are often underused while drawing enormous amounts of power and taking up valuable floor space. Virtualization has been a positive evolutionary step in the data center, driving consolidation of resources to maximize power saving and to simplify management and maintenance. Learn more about the benefits of virtualization, and the issues you need to consider when planning a consolidation project.

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Tis The Season for Call Center Fraud


To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although many eTailers invest in technology to thwart online fraud, many have ignored protecting their own call centers. Thus, these centers have not had the same level of fraud deterrence. Learn more about detecting call center fraudsters among a sea of valid shoppers.

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How Healthy Is Your Data Center?


IT pros managing hospital data centers with mixed network environments, long lists of remote access protocols and applications, multiple user interfaces, and what often feels like way too many tools, are searching for remote access management solutions that are efficient, secure, and cost-effective to deploy. Learn which criteria to use as a benchmark when choosing a remote access solution for a health care environment.

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Fonolo for the Financial Industry: Reducing Call Center Costs While Improving the Customer Experience


As a company in the financial sector, you place extremely high demands on your call center. The complicated and sensitive nature of the calls requires an agent who is highly trained and experienced. This leads to a high cost per call. At the same time, sacrificing caller satisfaction is not an option. This creates a tough challenge: How do you decrease the cost per call, while improving the customer experience? Download this white paper to find out.

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Data Center Projects: Project Management


In data center design projects, flawed management frequently leads to delays, expense, and frustration. Effective project management requires well-defined responsibilities for every manager, tight coordination among suppliers, well-defined procedures for managing change, and consistent terminology. Learn how enforcing these requirements can help your company achieve an efficient process with a predictable outcome.

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Informatica Goes Multinational With Support for Unicode


Informatica Corporation (Nasdaq: INFA) announced products that enable resellers and distributors around the world to convert Informatica software to any major language for resale in their local markets.

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