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To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIb)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

instant messaging sound  message service [SMS ], instant messaging [IM] ), global (multinational) capabilities, audit and compliance, and system backup and recovery . The above overwhelming combination of factors influences not only the SaaS applications architecture but also the underlying infrastructure ( platform ) architecture. I would also add the cost of full time employees (FTEs ) charged with handling all these issues. While there are costs with multi-tenancy, over time the costs to handle each of these architectures Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » instant messaging sound


Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

instant messaging sound  message service (SMS), and instant messaging (IM) channels, thereby mitigating customer frustration. The company's model is particularly well suited for business-to-consumer (B2C) companies with a high volume of transactions and multi-channel interactions. As the customer engagement wheel on Figure 1 shows, the customer can be served directly, allowed to self-serve, or can participate in social forums.                  Figure 1   From a Local Scottish to a Global Company Sword Ciboodle has Read More
Software as a Service beyond Customer Relationship Management and Sales
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS). Vendors such as WebEx, Webcom

instant messaging sound  and is supplemented by instant messaging (IM) and integrated with video and audio conferencing, often using voice over Internet protocol (VoIP) technology to bring the whole experience to the personal computer (PC). All of these features and benefits are available without purchasing, implementing, or managing a stack of hardware and software that is only used on occasion. Aside from e-meetings and presentations, another important use of WebEx is remote training, for example for regulatory compliance or Read More
Top 10 Concerns of Buying a VoIP Business Phone System
As more companies switch to business voice over Internet protocol (VoIP) for their telecommunications, many have learned the hard lessons of working with the

instant messaging sound  able to provide an instant and ongoing resource whenever you need assistance. As well, you should be able to gain an understanding of where he stands in relation to the latest technological advances, and how he is planning to deal in the future with the concerns listed above. If necessary, ask him for references so that you can talk to his satisfied (or otherwise) customers first. Finally, ensure that the system you select covers your particular business needs. Choose wisely, and you will reap the Read More
ROI Systems Defies The Odds Through Delighted Customers Part Two: Market Impact
ROI's approach has always been to offer proven but not necessarily leading-edge product technology, which has allowed the vendor to provide its customers with

instant messaging sound  enterprise and should provide instant access to information when it is needed and to those who need it. Engineering change order (ECO) control, vendor managed inventory (VMI), mobile configure to order (CTO) facility, available to promise (ATP) calculations, sales consignments/point of use (POU)/drop shipment inventory techniques, flow manufacturing concepts, repetitive order groups (ROG) planning/scheduling, master production rate-based scheduling (MPRS), distribution requirements planning (DRP), Read More
Mirapoint Adds Web-Mail Client to Messaging Appliance Line
Given that the SP can host well over 200,000 mailboxes, the cost of the WebMail Direct option is minimized to approximately .16 cents a mailbox (bringing the

instant messaging sound  Adds Web-Mail Client to Messaging Appliance Line Mirapoint Adds Web-Mail Client to Messaging Appliance Line P. Hayes - June 7 , 2000 Event Summary Mirapoint has introduced WebMail Direct, a browser based extension of their messaging appliance series inbox. The WebMail Direct client allows a user to access his or her email from any web browser, regardless of whether or not the browser is Java enabled. Market Impact Well, what else is new, everyone else has a web mail client, so Mirapoint does too. Read More
Integrating Web Messaging into the Enterprise Middleware Layer
The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within

instant messaging sound  Web Messaging into the Enterprise Middleware Layer The rapid development and adoption of real-time, push-based Web technologies is driving requirements for many more real-time data applications running within browsers and on mobile devices. Many of these applications have large and unpredictable data volumes, user counts, or both, putting stress on many software-based Web streaming solutions. This white paper describes the architecture and advantages of Solace's high-performance Web messaging so Read More
Case Study: Hartman Rauta Oy
Hartman Rauta Oy (Hartman) had been using IBM Lotus Notes V7 software as its legacy e-mail and messaging platform. Although satisfied with the existing system

instant messaging sound  Study: Hartman Rauta Oy Hartman Rauta Oy (Hartman) had been using IBM Lotus Notes V7 software as its legacy e-mail and messaging platform. Although satisfied with the existing system, the company wanted to take advantage of updates and improvements available in the latest version. Hartman also wanted to implement a virtual group working environment to support improved communication and collaboration. Learn how Hartmann managed the update. Read More
United Messaging Extends Global Reach ~ Opens Offices in London and Amsterdam
Having opened offices in both London and Amsterdam United Messaging is well on its way to securing a strong foothold in the messaging Application Service

instant messaging sound  Messaging Extends Global Reach ~ Opens Offices in London and Amsterdam United Messaging Extends Global Reach ~ Opens Offices in London and Amsterdam P. Hayes - June 22, 2000 Event Summary WEST CHESTER, PA - United Messaging Inc., the leading Messaging Application Service Provider (ASP), today launched the expansion of its consulting and hosted mailbox services into the Europe, Middle East and Africa (EMEA) market with the opening of its London and Amsterdam facilities. With this expanded global prese Read More
Telligent Acquires the Messaging and Collaboration Solution Zimbra
Telligent has acquired Zimbra from VMware. According to the press release, Telligent will be merging with Zimbra and eventually change its name to Zimbra. The

instant messaging sound  share documents and ideas instantly, providing true unified collaboration. As social business and mobile business are becoming one, Telligent and Zimbra seem to complement each other in creating a comprehensive social-mobile business platform. Read More
Jabber XCP: The Secure Choice for Presence and Messaging
At Jabber, Inc., security is a core priority in every phase of design, implementation, and deployment. We aggressively apply lessons learned from other Internet

instant messaging sound  XCP: The Secure Choice for Presence and Messaging At Jabber, Inc., security is a core priority in every phase of design, implementation, and deployment. We aggressively apply lessons learned from other Internet-scale technologies and from our work with customers in the financial, government, and telecommunications sectors to achieve continuous improvement in the security profile of our products. In this whitepaper, we delve into the core security features of Jabber XCP. Read More
Mobile IT--Commodity or Value-add?
Remote working is not new, but increasing dependence on instant IT access has led to increasing demands for mobile data services. Certainly, these services can

instant messaging sound  but increasing dependence on instant IT access has led to increasing demands for mobile data services. Certainly, these services can be complex, and it is valuable to be insulated from the effects of rapid change. But ultimately, mobile access should be considered as just one aspect of IT usage, rather than as a separate entity. Read More
Compaq to Offer Co-Branded iPAQ BlackBerry Wireless E-mail Solution
Expect Compaq to vigorously market the iPAQ Blackberry device line along with its messaging based hardware. This new strategic relationship will bode well for

instant messaging sound  to Offer Co-Branded iPAQ BlackBerry Wireless E-mail Solution Compaq to Offer Co-Branded iPAQ BlackBerry Wireless E-mail Solution P. Hayes - August 30, 2000 Event Summary Research In Motion Limited announced that it has expanded its relationship with Compaq Computer Corporation. Combining the wireless expertise of RIM with Compaq's leadership in the integration and support of enterprise messaging systems, the two companies have agreed to offer customers an end-to-end wireless e-mail solution that Read More
Lucent Receives Engineering Award in Unified Messaging
The award is in recognition for not only the advanced integration capabilities with the Exchange platform but also for innovation in bundling hardware, software

instant messaging sound  Receives Engineering Award in Unified Messaging Lucent Receives Engineering Award in Unified Messaging P. Hayes - July 11, 2000 Event Summary MILPITAS, Calif., July 19, 2000--Lucent Technologies has been chosen as the recipient of the prestigious Frost & Sullivan Market Engineering Award for its product line strategy in the unified messaging market. Market Impact The award was for Lucent's Unified Messenger Product, which integrates with the Microsoft Exchange Messaging server to provide voice, fax, Read More

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