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Software Functionality Revealed in Detail
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 instant messaging sounds


8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative
It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well

instant messaging sounds  Rapid Time to Value Instant messaging, 24/7 customer service, shorter development cycles&8230; today, businesses and their customers move at a rapid clip. Buy decisions are made quickly, and in fact entire businesses can succeed or fail in a matter of weeks. That means that the no one has the luxury of waiting months or even years to install a traditional, expensive, client/server CRM application. The competitive advantage today is on-demand CRM. On-demand CRM solutions are better suited to today s

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » instant messaging sounds

PSINet and HP ~ OpenMail as an Outsourced Global Messaging


We expect the plan to be a moderate success in Europe. We have no expectations of success within the United States

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Social Networking and Opportunities in the Public Sector


Some social networking tools, such as e-mail and instant messaging, are already used in the public sector. Emerging tools, such as blogs and wikis, can also be beneficial, allowing more efficient sharing of information, and greater input in decision-making processes. But, there are also headaches involved in managing security issues. Learn about the advantages and how to avoid the disadvantages of new collaboration tools.

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How Instant, Accurate Information Can Drive Your Competitive Edge


To make timely, well-informed decisions, you need just that: time and information. This means having fast access to accurate information from every department in your company, and time away from fighting fires to focus on priorities, problem solving, and marketing strategy. We examine how you can gain reliable, accessible information from efficient, integrated IT systems—and use that information to make faster, smarter decisions.

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Acuity, Inc.


Looking for instant answers? Acuity (formerly iChat) makes software that lets call center representatives chat with customers over the Internet and respond instantaneously to questions via the same technology used to facilitate chat rooms. Its WebCenter Enterprise manages Internet-based customer service sessions by offering self-help, queuing calls to be handled by representatives, and responding to routine questions by e-mail. Founded in 1995, the company initially focused on consumer chat programs, but it has sold off its ichat product line and redesigned its technology for corporate customer service use. Customers include Lucent and drugstore.com. Acuity is a subsidiary of software maker Quintus Corporation.

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Comparing Solace’s Broker-Based Architecture with Peer-to-Peer Architecture


When considering messaging middleware technologies, it’s important to understand the business requirements of a given application and consider them in context of the characteristics and strengths of the technology’s underlying architecture. This paper compares peer-to-peer messaging architecture with broker based architecture, and in particular Solace’s hardware-based appliance solution. Download the white paper and get the details.

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The Advantages of Using Hardware-based TCP Fan-out for High-Performance Messaging


Multicast-based messaging systems are limited in use to point applications under very controlled conditions due to their tight coupling to the Layer 2 network, lack of management and control, and lack of robustness. This white paper explores the key disadvantages of multicast, and explains the benefits of a hardware-based solution with embedded support for point-to-point ‘unicast’ distribution and message routing.

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Executive Guide to Business and Software Requirements


The concept of getting business requirements right sounds straightforward. However, flawed requirements trigger 70 percent of project failures. The larger the number of stakeholder groups involved, and the more complex the processes, the more likely a project will fail. Success in large projects is not just about completeness, but also about getting complete requirements information early in the development process.

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CMGI’s iCast.com Rock’n’Rolls with Instant Messaging


If you love Instant Messaging and are either a music or video fan, iCast.com will appeal to you.

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Lynx to Donate Advanced Messaging to Linux Open-Source Community


Through the release of Lynx’s Messenger Technology code to the ‘Open-Source’ community they hope to gain a strong foothold in Linux messaging as the operating system gains in popularity.

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Active Voice Releases Unity 2.4


Release 2.4 of Active Voice’s Unity Unified Messaging solution has hit the streets touting software only support for Cisco’s Call Manager 3.01, unlimited usage of ViewMail® for Microsoft Outlook and a special agreement with Microsoft to allow telephone only users access to his/her inbox, without the need to purchase a Client Access License (CAL).

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