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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 instant messenger list


Bullet-proofing Instant Messaging
As more corporations adopt instant messaging (IM), chief information officers (CIOs) and IT managers are learning that it can be a serious source of liability

instant messenger list  IM packages include AOL Instant Messenger (AIM) , Yahoo! Messenger, Google Talk and Windows Messenger. (The latter has been bundled with Windows XP since Service Pack 2 and comes with all versions of Windows Vista; it's now available at the Windows Live Web site for all current Windows versions, including Windows 7.) There are many other options also available, including open source or free multiservice clients such as Trillian, plus integrated IM/chat facilities in packages such as Skype, OpenZoep, ICQ,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises


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ACCPAC -- Being Much More Than Meets The Eye Part Three: Market Impact


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AT&T WorldNet Attempts a Unified ôBuddy-List But the Chance for Success is Slim


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CRM Buzzwords and Trends for 2009


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Lynx to Donate Advanced Messaging to Linux Open-Source Community


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The Path to ERP for Small Businesses - Part 1: The Research


Most consultants agree that there are three stages that precede a software implementation project: research, evaluation, and selection. This three-part article will describe each of them, providing tips and real life examples that will help small businesses better understand what they need and how they can find the best product and vendor for them.

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Lucent's Octel for Microsoft Exchange


Lucent's Octel unified messenger uses a text-to-speech conversion engine for transmitting e-mails over a standard telephone line.

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Microsoft Throws in the Towel in the Instant Messaging Wars


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IONA Purchases Netfish Technologies (And Much, Much More)


As the last step in a long list of acquisitions, IONA Technologies has purchased Netfish Technologies, a provider of integrated XML-based B2B process collaboration solutions. This acquisition, along with six others including the Sagavista EAI technology, completes IONA’s strategy to create a Total Business Integration™ solution with the IONA Suite.

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Task Management with Multistage Tracking


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Mattec MES


Epicor Mattec MES, production control software, provides instant monitoring and control for your production and process manufacturing. The production MES system improves productivity by providing accurate 24/7 manufacturing information of all your plant operations. Gain a competitive edge for your continuous improvement initiatives with production control software.   Mattec MES helps you reduce scrap, waste and machine downtime, improve cycle times, Overall Equipment Effectiveness (OEE), plant productivity and automatic part qualification, and schedule production effectively. Production MES helps you become proactive in your manufacturing operations and helps anticipate and solve manufacturing problems before they occur. Helping you identify resource inefficiencies, Mattec MES lets you do more with your existing resources and find new capacity.

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