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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 instant messenger site


Bullet-proofing Instant Messaging
As more corporations adopt instant messaging (IM), chief information officers (CIOs) and IT managers are learning that it can be a serious source of liability

instant messenger site  IM packages include AOL Instant Messenger (AIM) , Yahoo! Messenger, Google Talk and Windows Messenger. (The latter has been bundled with Windows XP since Service Pack 2 and comes with all versions of Windows Vista; it's now available at the Windows Live Web site for all current Windows versions, including Windows 7.) There are many other options also available, including open source or free multiservice clients such as Trillian, plus integrated IM/chat facilities in packages such as Skype, OpenZoep, ICQ,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Outsourcing, IT Infrastructure

The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical types of activities that these providers perform include data center operations; network operations; backup/recovery services, data storage management services; system administration services; end user support of desktop PCs, laptops, and handheld devices; web site, or application hosting, etc.  

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Social Networks That Boost Your Business


Companies are beginning to accept Web 2.0 as part of their communication, information sharing, and collaborating activities. Find out why this trend is being embraced by more companies.

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Do You Want Your Apps to Talk Back to You (as a Chatterbox)? - Part 1


Let me start this blog series with one disclaimer: I am not an early adopter and I do not easily fall for any vendor’s slick marketing. At a recent large user conference, a vendor’s staffer asked me why I wasn’t already using an iPad tablet computer. That question cracked me up, since I still use an Apple’s discontinued iBook notebook (besides the fact that I might only

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IBM’s Marketplace Solutions: Is Ariba Not Enough?


IBM trains its sights on helping businesses create online marketplaces. But, we ask our staff prognosticator, isn’t that what partner Ariba does?

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Bolstering the Call Center with Service Resolution Management Processes


Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches, reportedly helped some service companies realize remarkable returns on investment in addition to improved customer satisfaction rates.

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Lucent's Octel for Microsoft Exchange


Lucent's Octel unified messenger uses a text-to-speech conversion engine for transmitting e-mails over a standard telephone line.

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Rollout Delivery Team Comparison for Large Multi-Site Technology Deployments


Various scenarios can impact the resources for a rollout delivery team when utilized for large technology infrastructure rollouts at multiple locations. Shifting processes, methodologies, and resources can streamline the technology rollout at each site. This paper explains how alterations to the rollout delivery team configuration, as determined by project variables, can impact site delivery and your business. Read more.

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ERP Multisite Costing Challenge and Solution


Significant management issues posed by multisite manufacturing environments include optimizing resource use at each site and delivering the lowest possible cost for each stage in the product manufacturing cycle. To facilitate meaningful results in achieving these requirements, enterprise resource planning (ERP) software must thus provide the right tools for ensuring that multisite processes come up to “best-in-class” standards.

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Counting Website Traffic


Knowing how many people visit your website can help you improve the site and increase revenues. Counting them can be easy or accurate, but not both.

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Made2Manage Offers New Functionality And A VIP Treatment Part 1: Announcements


By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is poised to survive the ongoing market shakeout.

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Friendly Competition Friday - 2010 Analyst Audience


I was playing with an interesting site recently called Compete.com. Compete.com tracks the US traffic audience of various Web sites. Thanks to you, our visitors, I was pleased to see that TEC has surpassed a number of firms (Gartner and Forrester) over the last several months. To see for yourself, click this compete.com link for the 2010 stats.click the image for a larger version As much as I

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