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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 instant words rss


BI State of the Market Report
IT departments rarely know as much about a business as the business people themselves. But business users still depend on IT to deliver answers related to the

instant words rss  ability to use e-mail, instant messaging (IM) , or short message service (SMS) to send a link to a report, graph, dashboard, etc., to another member of the user community the ability to modify another community member's report, graph, dashboard, etc., as well as provide feedback to the original report producer the ability to comment on or annotate a report, graph, dashboard, etc. the ability to receive notification of changes in relevant information or comment threads   Identification of Relevant and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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IBM Verse—An E-mail System with Social Intelligence


IBM announces IBM Verse, a different approach to enterprise e-mail that considers the many ways employees connect every day—e-mail, meetings, calendars, file sharing, instant messaging, social updates, among others—that promises to change the way people work.

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The Power of Knowledge -- Knowledge is Power (Part 2)


Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service management (SSM) suite. One such broad SSM suite has been offered by Servigistics. Servigistics’ Service Knowledge Management (SKM) solution, the newest module within Servigistics SSM, is designed to meet the requirements of the technical

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Update on Apttus: A Leader in CPQ and Quote-to-cash


Apttus is a cloud software company offering configure, price, quote (CPQ) capabilities that has risen fairly quickly from relative obscurity, growing and expanding its operations and functional scope in just a few years. Its name is derived from Latin words meaning “capable” and “speed”; and speed and agility (responsiveness) in sales, service, and marketing are indeed the new business imperative. Find out what makes Apttus a leader in CPQ.

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Delivering Efficiency: Business Processes, Automation, and Integration


Implementing IT solutions that fulfill all corporate requirements requires exhaustive research and analysis. But the reality is that most organizations have neither the time nor the resources to do all this. Indeed, such an approach is largely impractical, since by the time you’ve built your perfect solution, it may already be out of date. So what are your real options? Three words: Business. Process. Integration.

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Social Networking and Opportunities in the Public Sector


Some social networking tools, such as e-mail and instant messaging, are already used in the public sector. Emerging tools, such as blogs and wikis, can also be beneficial, allowing more efficient sharing of information, and greater input in decision-making processes. But, there are also headaches involved in managing security issues. Learn about the advantages and how to avoid the disadvantages of new collaboration tools.

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Social CRM-¡Viva la Revolución!


Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software solutions catering to businesses, CRM software has been the most attuned to the rise of social platforms. CRM resides in the attitudes and perception of people and what they acquire, individually or as a group. Social media is the place where

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Webtrends Launches Action Center


The digital intelligence solutions vendor Webtrends has introduced the Action Center platform supported by Webtrends Streams, a streaming architecture pushing real-time visitor and event-level data into marketing systems. In other words, the platform facilitates the integration of in-session and historical customer-level data into systems that marketers use including e-mail, display ad networks

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Is Instant Messaging (IM) Threatening Your Company's Security?


There is a way to use IM securely in the workplaceand you can find out how in bullet-proofing instant messaging.

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LogiView


LogiView Solutions enable visibility, connectivity and enhanced performance through the aggregation and processing of information from third party logistics providers, trading partners, and carriers. The information is analyzed and monitored through key performance indicators (KPI's). Whether accessed through personalized web sites or delivered though instant electronic notices, these KPI's provide customer service, logistics, accounting and management with the information necessary for maintaining an efficient supply chain. Knowing current inventory values, monitoring appointments and deliveries, and using best of breed providers results in increased efficiency, reduced inventory, labor, and logistics costs and avoids fines for non-compliance.  

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Not Just Words: Enforce Your E-mail and Web Acceptable Usage Policies


Unmanaged employee use of e-mail and the Web can subject your organization to costly risks including litigation, regulatory investigations, and public embarrassment. Responsible organizations should deploy clearly written acceptable usage policies (AUPs) for e-mail and Web usage, supported by employee training and enforced by technology solutions. Find out how to develop and enforce e-mail and Web AUPs in your workplace.

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