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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 institute of crm


Analysis of SAS Institute and IBM Intelligence Alliance
The SAS Institute and International Business Machines announced a new business intelligence relationship on January 24, 2000. IBM has announced that it is

institute of crm  (SRM). IBM and SAS Institute plan to more tightly integrate and thus enhance performance of DB2 Universal Database and SAS software. Market Impact The existing customer base for IBM DB2 Universal Database should be strongly interested in this development. The ability to access solutions for customer relationship management and extended supply chain solutions should be especially intriguing. We believe that the combination of SAS's strong business intelligence solutions and IBM's global sales and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part One: Event Summary


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State of the Market: HR


More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.

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Marquee Vendors Partner for Deepening Inherent CRM and BI Links


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8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


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CRM, Success, and Best Practices: A Wake Up Call Part Two: Modeling Success with Senior Management and CRM Culture


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Soaring across the Regions: A View of the Impact of the Internet on Business


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Ebix CRM


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In Search of Clarity: Unraveling the Complexities of Executive Decision Making


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