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Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

institutes offering oracle crm  metrics. For example, SAS Institutes is approaching this market in a couple of ways. It has enhanced its demand management module, High Performance Forecasting to allow consumer packaged goods (CPG) manufacturers to predict the needs and demands at different stores and locations in short time frames. (see SAS: Striving to Maintain Leadership series , especially Part Two.) It has also acquired Marketmax, a former provider of retail intelligence and merchandizing applications, which will give SAS' Read More

CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » institutes offering oracle crm


SAS/Warehouse 2.0 Goes Live
SAS Institute has announced the production availability of SAS/Warehouse Administrator software, Version 2.0. This new version provides IT the ability to

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Big ERP Players Courting Government Agencies
There has been significant activity in the public sector, with all major players winning important new federal contracts for Enterprise Resource Planning (ERP).

institutes offering oracle crm  contracts with the National Institutes of Health and the Small Business Administration. Other recent wins include the departments of Energy and Veterans Affairs. SAP Public Sector and Education of Washington, in addition, landed an award in early October with NASA. That win follows others in recent months, such as a series of pilot projects with the Navy and a major implementation as part of the Army Wholesale Logistics Modernization contract held by Computer Sciences Corp. of El Segundo, Calif. Read More
Infor Epiphany
Infor@s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your

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CRM: Past, Present, and Future
Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service

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Saleslogix CRM Best Practices Guide
Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

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Oracle Extends Oracle EBS with Endeca
Oracle paid a hefty price for Endeca Technologies in late 2011, but in addition to the product’s standalone sales, the up- and cross-sales opportunities in

institutes offering oracle crm   Read More
Maximizer CRM 12: Salesforce Automation Certification Report
Maximizer CRM 12 is now TEC Certified for online evaluation of salesforce automation (SFA) solutions in the Customer Relationship Management (CRM) Evaluation

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report
This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features

institutes offering oracle crm   Read More
Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business

institutes offering oracle crm   Read More
CRM Buyer's Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

institutes offering oracle crm  crm buyer guide,crm,buyer,guide,buyer guide,crm guide,crm buyer. Read More
CRM and Technological Solutions: Be the Customer
In CRM, and now e-CRM, its not about the technology, but about focusing on the locus of importance around which CRM applications grew; namely, the customer

institutes offering oracle crm  CRM,customer relationship management,Technological Solutions,CRM landscape,CRM application,crm implementation,crm integration,CRM projects,e-CRM,implementing a CRM application Read More
CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

institutes offering oracle crm  Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity CRM Without Workflow is not CRM: How to Maximize Sales and Service Productivity If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Intuit products and services assist customers in North America, Asia, Europe and Australia, with offices in the United States, Canada, the United Kingdom and other locations. Inutuit has completed the purchase of certain products Read More
Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

institutes offering oracle crm   Read More

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