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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 integrate with multiple channels including the web call center store front etc

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM) Software Evaluation Report

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security. 

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One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications


For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration and communication provider, has recently unveiled a package designed to automate web-based commerce all the way from order capture to fulfillment and payment, as a result of bringing together a few prudent acquisitions over the last three years.

integrate with multiple channels including the web call center store front etc  was reportedly able to integrate Nistevo Collaborative Network (now called Sterling TMS) with the Sterling Commerce supply chain application portfolio in just three months after the Nistevo acquisition. Closing the Multichannel Sales Order-to-Fulfillment Circle To address the customer and partner-facing side, such as order capture (and thus address the entire order management cycle consisting of the buy , sell , ship and pay processes), Sterling Commerce acquired Comergent Technologies Inc. , in Read More

Are You Ready for Enterprise Feedback Management?


Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your company and your overall profitability. EFM includes not only aggregating feedback from multiple stakeholders, across multiple channels, but also getting real-time, actionable information to where it’s relevant in the company. Learn more about implementing EFM.

integrate with multiple channels including the web call center store front etc  employees, and other stakeholders, integrate that feedback with other important financial and transactional data, use intelligent analytics to turn that data into actionable information, and distribute that information to the right person at the right time for follow up. Enterprise feedback management is rapidly being adopted as a best practice among leading organizations and collecting, consolidating, and managing feedback from all sources and then urgently acting on that feedback is setting Read More

Sizing the Enterprise Incentive Management Opportunity-And the Challenges Ahead


Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex compensation systems will be well positioned to take advantage of the major growth projected in the EIM market.

integrate with multiple channels including the web call center store front etc  explore how such services integrate with internal systems and with other outsourced services they may rely on. With sales incentive tools, there is always a high degree of integration required, with such systems as SFA, ERP, and HR and payroll. The advantage should be given to vendors and system integrators demonstrating flexibility to add data sources and targets, efficient use of system resources, automatic system deployment and maintenance, secure application and data access, and the ability to Read More

TEC's Mid-market ERP-Distribution Buyer’s Guide


Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices, you need accurate and unbiased information. This comprehensive guide from TEC and SupplyChainBrain provides a state-of-the-market analysis, success stories from your peers, in-depth information on solutions, and a directory of the leading vendors in the field.

integrate with multiple channels including the web call center store front etc  can''t adapt to or integrate with customer and supplier systems. And as distribution companies grow through acquisition, connecting new branches, corporate cultures, and logistics operations can be difficult at best. The bottom line because they have to juggle many complex business processes by hand, employee productivity is fundamentally compromised. The right technology can integrate distributor operations across multiple locations and free up employees to address emerging business demands. Read More

The Need to Rethink the WAN


Technological advances have evolved at an exponential rate over recent decades—we’ve seen the advent of the Internet, cloud computing, virtualization, and several other technologies. But the wide area network (WAN) technologies that are currently in use in most branch offices have changed little since the 1990s.

Business environments today are experiencing unprecedented growth and change, and IT departments are losing visibility and control. Traditional WAN technologies are a mismatch for modern branch networks that need to be up and running quickly. The demand for adaptability, awareness of costs, and the need to run and monitor business-critical processes are indicating the necessity for a new WAN technology paradigm.

New WAN services based on the latest technologies have not been deployed by traditional service providers, primarily because they require an initial financial outlay which companies are not prepared to make. But they are poised to succeed multiprotocol label switching (MPLS), and are the most viable alternative for supporting application performance while dealing with increased network traffic and the connectivity demands of cloud computing and mobile access.

In this white paper, the characteristics of WAN technology and the limitations of traditional WAN technology, including complexity, are explored. This paper also discusses some new approaches, such as a hybrid WAN, which are better suited to supporting fast-changing business and technology environments.

integrate with multiple channels including the web call center store front etc  Need to Rethink the WAN Technological advances have evolved at an exponential rate over recent decades—we’ve seen the advent of the Internet, cloud computing, virtualization, and several other technologies. But the wide area network (WAN) technologies that are currently in use in most branch offices have changed little since the 1990s. Business environments today are experiencing unprecedented growth and change, and IT departments are losing visibility and control. Traditional WAN technologies are a Read More

Lose the Starry Eyes, Analyze: Reviewing the Ideal Candidate for a Pronto Solution


This is an examination of Pronto Software's ERP solution. By looking at how areas where the Pronto product fulfills a large portion of selection criteria, companies can determine if it is worthwhile to pursue a relationship with Pronto. We ask the question, all things being equal, which modules contribute the most to the product's functionality.

integrate with multiple channels including the web call center store front etc  the Starry Eyes, Analyze: Reviewing the Ideal Candidate for a Pronto Solution Introduction The Australia-based Pronto Software , was founded in 1976. It is a privately owned company with offices in both Australia and the United States. Pronto''s customers around the world include companies in the chemical, food processing, electronic component manufacturing, and pharmaceutical industries. The ideal candidate for Pronto Software''s ERP solution will be seeking financials, inventory, quality, and sales Read More

Managed Services: How to Adapt to the Channel Model of the Future


Low margins, a boom in the managed services sector, and a decreasing reliance on client–server-based infrastructures are drastically changing the business landscape for many traditional IT channel players. This paper assesses the challenges facing the IT channel and describes how IT resellers can transform the growing demand for managed services from a threat into a key opportunity for future business success.

integrate with multiple channels including the web call center store front etc  backup,managed backup,backup service,cloud,MSP,data protection Read More

Performance-Driven Learning: Putting the Horse Before the Cart to Lead Organizational Growth


In successful organizations today, putting the “horse before the cart” means performance must drive development goals and learning priorities—not the other way around or one without the other. Learning management should be less about coordinating resources and serving up just-in-time courses, and more about how worker development is intrinsically a part of a larger organizational development process to impact the bottom-line.

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The Superstar CFO: After the Crisis


In 2007, CFO Research Services published The Superstar CFO, a study documenting the attributes of highly successful chief financial officers (CFOs). Since then, the world has been shaken by financial, political, and natural upheavals that have altered the economic landscape. This report explores how these changes may be affecting companies’ efforts to transform corporate finance into a value-added partner to the business.

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The Magic Is in the Screen


Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors.

integrate with multiple channels including the web call center store front etc   Read More

The Wave of the Future for PCB Manufacturing


Few printed circuit board (PCB) companies create dedicated engineering system, and even fewer are successful when they do. Some computer-aided manufacturing (CAM) and enterprise resource planning (ERP) suppliers promise the capability to customize their systems—but the task is usually left to overburdened engineering and IT staff. So how do you transform engineering from organizational bottleneck to a corporate asset?

integrate with multiple channels including the web call center store front etc   Read More

Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both


Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the implementation of such programs as simple as it seems?

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Beyond The Commission: Will You Stay Ahead of the SPM Maturity Curve?


This new research report by Peter Ostrow (VP Sales Effectiveness at Aberdeen Group) has endeavored to share peer-driven recommendations for the modern sales leader and sales operations practitioner, around both basic and advanced sales performance management best practices that work. See some of the interesting facts from the 246 end-user organization surveyed by Aberdeen to understand their sales performance management best practices. Report Highlights include:

  • Best-in-Class firms report 75% better sales team job satisfaction
  • Top performers are 22% more likely to focus on continuous sales employee improvement
  • Companies utilizing analytics to provide sales rep with targeted coaching achieve 20% better quota attainment
  • The Best-in-Class are 26% more likely to provide 1+ dedicated sales comp resources
Download the report now!

integrate with multiple channels including the web call center store front etc  The Commission: Will You Stay Ahead of the SPM Maturity Curve? This new research report by Peter Ostrow (VP Sales Effectiveness at Aberdeen Group) has endeavored to share peer-driven recommendations for the modern sales leader and sales operations practitioner, around both basic and advanced sales performance management best practices that work. See some of the interesting facts from the 246 end-user organization surveyed by Aberdeen to understand their sales performance management best practices. Read More

Collaboration: The New Standard in the Supply Chain


Collaboration is becoming more and more critical to managing the supply chain process. Collaboration can take many forms in the supply chain, such as visibility, data sharing, collaborative forecasting, outsourcing, sharing resources, or joint processes. Context is needed to understand what is meant by collaboration". In this report, TEC Research Analyst Bob Eastman looks at collaboration and how it relates to demand planning and forecasting, sales and operations planning, vendor-managed inventory, and logistics, and gives important milestones marking the development of the use of collaboration in the supply chain over the last 50 years.

integrate with multiple channels including the web call center store front etc  collaboration,supply chain,context,S&OP,VMI,SMI,logistics,demand planning and forecasting,Sales and Operations Planning,vendor-managed inventory Read More

Moving to the Cloud: Understanding the Total Cost of Ownership


In Moving to the Cloud: Understanding the Total Cost of Ownership, you'll learn about the hard and soft costs associated with both cloud-based and ...

integrate with multiple channels including the web call center store front etc  to the Cloud: Understanding the Total Cost of Ownership Moving to the Cloud: Understanding the Total Cost of Ownership Thinking of cloud computing for some or all of your company''s IT needs? Before you commit to anything, make sure you know the total cost of ownership (TCO) of cloud-based solutions. In Moving to the Cloud: Understanding the Total Cost of Ownership , you''ll learn about the hard and soft costs associated with both cloud-based and on-premise software—so that you can determine which ma Read More