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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 integrate with multiple channels including the web call center store front etc

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM) Software Evaluation Report

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security. 

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Documents related to » integrate with multiple channels including the web call center store front etc

One Vendor's Exploit of Marrying Infrastructure with Selling and Fulfillment Applications


For many manufacturers, distributors and retailers with a mishmash of disparate back-office business applications, Sterling Commerce, a traditional integration and communication provider, has recently unveiled a package designed to automate web-based commerce all the way from order capture to fulfillment and payment, as a result of bringing together a few prudent acquisitions over the last three years.

integrate with multiple channels including the web call center store front etc  was reportedly able to integrate Nistevo Collaborative Network (now called Sterling TMS) with the Sterling Commerce supply chain application portfolio in just three months after the Nistevo acquisition. Closing the Multichannel Sales Order-to-Fulfillment Circle To address the customer and partner-facing side, such as order capture (and thus address the entire order management cycle consisting of the buy , sell , ship and pay processes), Sterling Commerce acquired Comergent Technologies Inc. , in Read More

TEC's Mid-market ERP-Distribution Buyer’s Guide


Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices, you need accurate and unbiased information. This comprehensive guide from TEC and SupplyChainBrain provides a state-of-the-market analysis, success stories from your peers, in-depth information on solutions, and a directory of the leading vendors in the field.

integrate with multiple channels including the web call center store front etc  can''t adapt to or integrate with customer and supplier systems. And as distribution companies grow through acquisition, connecting new branches, corporate cultures, and logistics operations can be difficult at best. The bottom line because they have to juggle many complex business processes by hand, employee productivity is fundamentally compromised. The right technology can integrate distributor operations across multiple locations and free up employees to address emerging business demands. Read More

Are You Ready for Enterprise Feedback Management?


Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your company and your overall profitability. EFM includes not only aggregating feedback from multiple stakeholders, across multiple channels, but also getting real-time, actionable information to where it’s relevant in the company. Learn more about implementing EFM.

integrate with multiple channels including the web call center store front etc  employees, and other stakeholders, integrate that feedback with other important financial and transactional data, use intelligent analytics to turn that data into actionable information, and distribute that information to the right person at the right time for follow up. Enterprise feedback management is rapidly being adopted as a best practice among leading organizations and collecting, consolidating, and managing feedback from all sources and then urgently acting on that feedback is setting Read More

Sizing the Enterprise Incentive Management Opportunity-And the Challenges Ahead


Pure-play enterprise incentive management (EIM) vendors who have focused on providing the capability to manage highly complex compensation systems will be well positioned to take advantage of the major growth projected in the EIM market.

integrate with multiple channels including the web call center store front etc  explore how such services integrate with internal systems and with other outsourced services they may rely on. With sales incentive tools, there is always a high degree of integration required, with such systems as SFA, ERP, and HR and payroll. The advantage should be given to vendors and system integrators demonstrating flexibility to add data sources and targets, efficient use of system resources, automatic system deployment and maintenance, secure application and data access, and the ability to Read More

Seeing the Future in Discrete Manufacturing: Paving the Way for Success


The evolution of global discrete manufacturing is ongoing. How executives at manufacturing companies answer questions and anticipate what will be the right answer six months, a year, or two years from now will determine the success of their company. Infor examines current industry trends and identifies what it believes to be the seven trends producing the greatest stress and change in discrete manufacturing today.

integrate with multiple channels including the web call center store front etc   Read More

Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

integrate with multiple channels including the web call center store front etc  data need to be integrated so that you can have a single version of the truth. This also simplifies data management and analysis. Finally, try to monitor your customers on social media and include your findings in their profile, along with the enterprise data. Conclusion You can build and enhance your 360-degree view of the customer by creating customer communities, developing social media initiatives, using feedback gathering processes and tools, analyzing your interactions with customers, as well as Read More

The Supply Chain in the Cloud


Many companies today are obviously interested in using enterprise technology that they can access via the cloud. The software-as-a-service (SaaS) delivery model avails companies, as is well known, of technology without a large fixed cost, and that is device independent, and accessible by more users, without continual upgrades to worry about. While there are the oft-mentioned concerns around

integrate with multiple channels including the web call center store front etc  operations planning (S&OP) and integrated business planning (IBP) areas of supply chain. Steelwedge challenges us to think about “ Why S&OP Belongs in the Cloud ,” and, indeed, the collaborative nature of the S&OP process should mean that S&OP can derive considerable benefit from the “access anywhere” advantages of the cloud. Transportation management systems (TMS) have been making use of SaaS for a while, and there have of late been reports of this evolving in some cases to the next stage of Read More

Case Study: Making the Leap to the 4PL Market


Founded in 1905, Ewals Cargo Care (ECC) has a long history as a third-party logistics provider. In 2002, Ewals took steps to target the then-emerging fourth-party logistics (4PL) market. Making that leap required more than just a refocus of its commercial activities, however. Learn how ECC found a solution to plan, optimize, monitor, and manage the flow of goods—with complete command over all transport requirements.

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On the Move: Great Productivity Solutions for the Mobile Sales Team


In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a mobile sales team. Selling will be a mobile discipline. It’s imperative to craft a plan for making mobility standard and keeping information secure.

integrate with multiple channels including the web call center store front etc  mobile crm ppt,what is mobile crm,mobile crm application,mobile crm solution,cwr mobile crm,mobile crm applications,microsoft mobile crm,mobile crm solutions,mobile crm software,windows mobile crm,mobile crm,mobile sales team Read More

The Impact of the Economic Crisis on Software Buying Behavior


When the economic crisis hit, organizations scurried to find ways to cut back and keep their businesses afloat. Survival was key. Investments and projects of all kinds were put on hold, including upgrading and replacing enterprise software systems. A forecast alert by Gartner showed that enterprise software spending between 2008 and 2009 dropped by 2.6%. No doubt, enterprise software spending is

integrate with multiple channels including the web call center store front etc  Impact of the Economic Crisis on Software Buying Behavior When the economic crisis hit, organizations scurried to find ways to cut back and keep their businesses afloat. Survival was key. Investments and projects of all kinds were put on hold, including upgrading and replacing enterprise software systems. A forecast alert by Gartner showed that enterprise software spending between 2008 and 2009 dropped by 2.6%. No doubt, enterprise software spending is one of the areas in which organizations Read More

The Superstar CFO: After the Crisis


Find out in The Superstar CFO: After the Crisis.

integrate with multiple channels including the web call center store front etc  Superstar CFO: After the Crisis Before the recession radically altered the business landscape, the role of the CFO was already in a state of change. Now that a slow recovery is underway, how are CFOs responding to improving market conditions? Find out in The Superstar CFO: After the Crisis . In this survey report, based on interviews with CFOs in the US, Europe, Latin America, and Asia Pacific, you''ll learn how C-level finance executives are expanding their role to become critical drivers in the Read More

Connect the Dots: Simplifying the Online Ad Business


Over the past few years, the online advertising space has become crowded and very complex, and more technologically driven middle-men have acquired increasingly large shares of the overall online revenue. Traditional publishers have been at a disadvantage and struggling to regain control over their online ad business. In this white paper, we propose a solution that straddles the whole value chain through a suite of previously unconnected technologies. By connecting all these dots, publishers are empowered to effectively create and use behavioral data patterns of their visitors, and sell advertisement with exclusive access to different types of audiences--thus returning to a more profitable business model of advertising in media.

integrate with multiple channels including the web call center store front etc  the Dots: Simplifying the Online Ad Business Over the past few years, the online advertising space has become crowded and very complex, and more technologically driven middle-men have acquired increasingly large shares of the overall online revenue. Traditional publishers have been at a disadvantage and struggling to regain control over their online ad business. In this white paper, we propose a solution that straddles the whole value chain through a suite of previously unconnected technologies. By Read More

The Right Data at the Right Time


Among top-performing companies, nearly half deliver key information to business users when they need it in the moment. Get the details in this infographic from a report titled “Making the Real-Time Enterprise a Reality” provided by Harvard Business Review Analytic Services.

integrate with multiple channels including the web call center store front etc  Real-time data, real-time data visibility, Harvard Business Review Analytic Services, Harvard Business Review, real-time supplier information, real-time employee information, real-time customer information, real-time product information Read More

The Benefits of Running Your Business Software in the Cloud: Strategies for Success


With the growth of cloud computing, businesses must understand their application footprint, how applications and business processes cross departments and lines of business, and how to optimize their applications architecture around collaboration and process. This white paper shows how businesses can position themselves for cost-effective growth and improved competitiveness by combining an integration applications strategy with cloud delivery.

integrate with multiple channels including the web call center store front etc  Benefits of Running Your Business Software in the Cloud: Strategies for Success With the growth of cloud computing, businesses must understand their application footprint, how applications and business processes cross departments and lines of business, and how to optimize their applications architecture around collaboration and process. This white paper shows how businesses can position themselves for cost-effective growth and improved competitiveness by combining an integration applications strategy Read More

Safeguarding the Enterprise at the Endpoint


In today’s increasingly connected business environment, IT organizations need to implement an ever-higher standard of security at the network endpoint. Administrators must meet the needs of new and more demanding regulatory requirements, foil an expanding population of professional computer criminals, and prevent rapidly propagating new viruses from entering and damaging operations. Discover a solution that can help.

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