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Documents related to » Integration Paper


Customer Data Integration: A Primer
Customer data integration (CDI) involves consolidation of customer information for a centralized view of the customer experience. Implementing CDI within a customer relationship management initiative can help provide organizations with a successful framework to manage data on a continuous basis.

INTEGRATION PAPER: achieved. Consequently, customer data integration (CDI) has become an essential component of an organization s management of data, along with any CRM initiative. This article will provide an overview of CDI within CRM, and see how it differentiates itself from the general data integration industry. Additionally, the components of CDI will be explored, to identify the important areas that should be considered when implementing master data management (MDM) for CRM within the organization. Finally, key
9/11/2009

The Benefits of CRM/ERP Integration
Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so it’s no surprise that a lot of ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored inteview, CRM analyst Raluca Druta explains how that helps companies automate workflows, improve communication, and enhance the customer experience.

INTEGRATION PAPER: The Benefits of CRM/ERP Integration The Benefits of CRM/ERP Integration Source: Technology Evaluation Centers Document Type: TEC Report Description: Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so it’s no surprise that a lot of ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored inteview, CRM analyst Raluca Druta explains how that helps companies
8/22/2013 2:54:00 PM

BEA Systems Announces WebLogic Integration
BEA Systems, in a follow-on to their appearance at JavaOne in San Francisco, has announced the release of the BEA WebLogic Integration Solution, another strong entry in the Application Server War.

INTEGRATION PAPER: BEA Systems Announces WebLogic Integration BEA Systems Announces WebLogic Integration Michael F. Reed - August 8, 2001 Read Comments M. Reed - August 8, 2001 Event Summary Close on the heels of the JavaOne event in San Francisco (see The Application Server War Escalates ), BEA Systems (NASDAQ:BEAS) has announced their latest integration product. BEA, a leading e-business infrastructure software company, has announced the general availability of BEA WebLogic Integration. BEA s new standards-based
8/8/2001

The Benefits of CRM/ERP Integration
Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so it’s no surprise that a lot of ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored podcast, CRM analyst Raluca Druta explains how that helps companies automate workflows, improve communication, and enhance the customer experience.

INTEGRATION PAPER: The Benefits of CRM/ERP Integration The Benefits of CRM/ERP Integration Shockwave Flash plug-in is not installed or disabled. Superior customer service is the best way for companies to stand out. That’s made customer relationship management (CRM) software more important than ever, so it’s no surprise that a lot of ERP vendors are integrating CRM functionality into their solutions. In this Sage-sponsored podcast, CRM analyst Raluca Druta explains how that helps companies automate workflows, improve
6/26/2013 1:47:00 PM

SCE Leaders Partner To See Beyond Their Portfolios
Recent partnerships that Manhattan Associates and RedPrairie have struck with demand planning and/or integration providers might indicate an ongoing 'collaboration' of the planning and execution sides of supply chain management (SCM) as to create one adaptive supply chain.

INTEGRATION PAPER: (TMS) that will provide integration to PeopleSoft ERP and SCP applications. Manhattan Associates, Inc. (NASDAQ: MANH) and PeopleSoft, Inc. (NASDAQ: PSFT) —Manhattan Associates became a member of PeopleSoft Software Alliance Program and plans to develop integration between its product and PeopleSoft Supply Chain Management (SCM) modules. Manhattan Associates and SeeBeyond (Nasdaq: SBYN) — Manhattan Associates has selected SeeBeyond, one of the leading global providers of eBusiness and Application Integ
5/19/2003

Integration is the Name of the Game in Software Systems
This article, originally published in Engineering Times, on how companies are employing ERP is based on an interview with Ben Spencer, TEC’s Senior Director of Knowledge Bases and Content Development.

INTEGRATION PAPER: Integration is the Name of the Game in Software Systems Integration is the Name of the Game in Software Systems Rachel Davis - August 1, 2002 Read Comments Introduction    For a manufacturer seeking better communication between its engineering and manufacturing wings, as well as a design-build engineering firm trying to expand its profit margins, a business process streamlined across the entire enterprise is a valuable commodity. Companies are using enterprise resource planning (ERP) software tools at
8/1/2002

Collecting Meaningful Data from the Web: Once an Impossibility, Now a Reality
The traditional way of extracting data from disparate data sources has been transformed by the emergence of new tools and applications, as well as the appearance of new and massive sources of information like the Web. Learn about tools you can use to turn Web data into an important asset for your organization.

INTEGRATION PAPER: sources involved a data integration application that connected to data sources via an application programming interface ( API ), which enabled connection and communication between different types of databases or data sources. However, with the recent explosion of Web content , along with the rapid evolution of software systems, other types of data extraction have become necessary. Organizations now require alternative ways to collect information coming from vast amounts of external Web pages, for such pur
12/2/2010 8:27:00 AM

Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?
Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular.

INTEGRATION PAPER: Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? Michael F. Reed - September 1, 2001 Read Comments Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now? M. Reed - September 3, 2001 Summary Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall
9/1/2001

SIP, RTP, and XMPP in the Emerging Real-time Internet
This white paper discusses how session initiation protocol (SIP), real-time transport protocol (RTP), and extensible messaging and presence protocol (XMPP) can work together to harness the unique strengths of each protocol within and across applications. Each protocol has a role in powering the real-time Internet, and this paper highlights how they complement each other to create a whole solution.

INTEGRATION PAPER: SIP, RTP, and XMPP in the Emerging Real-time Internet SIP, RTP, and XMPP in the Emerging Real-time Internet Source: Jabber, Inc. Document Type: White Paper Description: This white paper discusses how session initiation protocol (SIP), real-time transport protocol (RTP), and extensible messaging and presence protocol (XMPP) can work together to harness the unique strengths of each protocol within and across applications. Each protocol has a role in powering the real-time Internet, and this paper highlights
7/31/2008 1:14:00 PM

Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

INTEGRATION PAPER: Analysis of Adobe’s Integration of IslandData’s Automated E-mail Analysis of Adobe’s Integration of IslandData’s Automated E-mail P. Hayes - April 5, 2000 Read Comments Event Summary CARLSBAD, Calif.--(BUSINESS WIRE)--IslandData, a leading provider of automated response technology for the online customer service market, announced that it has signed Adobe Systems Inc. (Nasdaq: ADBE - news), the fourth largest desktop software company in the world, as a customer of IslandData s ExpressResponse, a
4/5/2000

Moving from Paper to Electronic Records: Hardwiring Compliance into Product Development
Medical device manufacturers face the usual manufacturing challenges, with the added burden of having to plan, develop, test, and produce in an environment controlled by strict regulatory requirements. With paper-based systems, product lifecycle documentation adds a huge burden to an already colossal task. Find out how you can “hardwire” compliance into product development—without short-circuiting your business processes.

INTEGRATION PAPER: Moving from Paper to Electronic Records: Hardwiring Compliance into Product Development Moving from Paper to Electronic Records: Hardwiring Compliance into Product Development Source: PTC Document Type: White Paper Description: Medical device manufacturers face the usual manufacturing challenges, with the added burden of having to plan, develop, test, and produce in an environment controlled by strict regulatory requirements. With paper-based systems, product lifecycle documentation adds a huge burden to
10/10/2007 4:03:00 PM


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