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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 intelligent e mail handling


E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

intelligent e mail handling  of Response Manager, an intelligent server-based software email response management tool. Headquartered in Toronto, emailtopia has deployed Response Manager at numerous corporations internationally, including TD Waterhouse, Primus, ING Direct, AmeriCredit, Chicos, Scholastic, Oreck, Acadia University, CI Funds, Union Gas, Circuit City, Heifer International, NBC and International City/County Management Association. These companies rely on Response Manager to eliminate their administration challenges when

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets RFI/RFP Template

Insurance and Investment, Marketing Automation, Sales Force Automation (SFA), CRM Analytics, Call Center and Customer Service, Professional Services Automation (PSA), e-CRM, E-Mail Response Management, Industry Vertical Module Availability, Product Technology  

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Documents related to » intelligent e mail handling

The Challenge to Achieve Perfect Order Management


Superior order management can provide you with a competitive edge across the board. To move closer to order perfection and a truly loyal customer base, you must cost-effectively eliminate the issues preventing on-time, accurate order fulfillment. This involves every process, including planning and forecasting, acquiring and creating accurate orders and contracts, handling order changes, and resolving fulfillment and post-delivery problems.

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IBM Verse—An E-mail System with Social Intelligence


IBM announces IBM Verse, a different approach to enterprise e-mail that considers the many ways employees connect every day—e-mail, meetings, calendars, file sharing, instant messaging, social updates, among others—that promises to change the way people work.

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It’s About Process (or Ability to be Responsive) - Part I


After several years (if not decades, even) of painstakingly corralling and setting up all their custom data, objects, tables and whatnot, and making sure that these static and/or dynamic transactional data are secure, many enterprise applications users have realized that the time is long overdue for them to start looking at ways to make their applications more process-savvy.

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Ariba Smart Invoicing: Worth Checking Out


Sure, to most of us accounting sounds as exciting as watching paint dry, but no business can survive without properly managing its financial means. Especially in these days of scarce cash, processing invoices faster and more accurately by the accounts payable (A/P) or billing department is critical so that the accounts receivable (A/R) folks can get their cash faster. An efficient A/P function is

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Financial Fusion ~ E-Finance Wireless Leader?


Financial Fusion’s expands e-finance possibilities. From this point forward a client can bank anytime, anywhere, without limitation. (Of course your cell phone will not suddenly start spurting out cash….)

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E-discovery: Six Critical Steps for Managing E-mail, Lowering Costs, and Reducing Risk


Litigators and regulators are aware of the importance of e-mail, often making it the first target and most significant of discovery efforts. Typically, discovery costs make up at least 50 percent of litigation costs, and most discovery efforts and costs relate to e-mail and e-discovery. Learn why many current e-mail archiving policies don’t work, and what you should be doing to improve your company’s records management.

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The Intelligent Customer Experience Life Cycle


Whether you’re a manufacturer, vendor, or customer service company, the increasing pressure to make sales and decrease service costs affects you. The key to its success is to look at your customer experiences as repeatable life cycles. Instead of viewing sales and service as independent challenges—solved by using disconnected software packages—an integrated solution that accelerates the total life cycle may be the answer.

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3 Reasons to Archive E-mail: Capacity and PSTs, Migration to Exchange 2010, and Compliance


E-mail is mission critical with corporate knowledge locked inside maiboxes. E-mail archiving solutions help organizations track e-mail transactions, restore inadvertently deleted messages, ensure compliance, and reduce storage demands. E-mail archiving software provides IT with the ability to manage data retention and enable ediscovery. Read this white paper to explore the issues of e-mail archiving and e-mail management.

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E-trading Latency Remediation


There is an ongoing arms race in the financial services industry to be competitive in electronic trading (e-trading) markets. Significant business risks exist, in terms of organizational reputation as well as the bottom line. The challenge is to minimize end-to-end latencies, and to ensure consistent performance levels, particularly in fast-moving markets—a challenge spanning both application and infrastructure teams.

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E-ISG Asset Intelligence


E-Innovative Services Group LLC (E-ISG) is a Baltimore-based, small business specializing in Inventory/Property Management solutions. While our company provides software frameworks for a wide-range of industries including, fixed asset management for educational institutions, IT personnel and law firms, E-ISG is intimately connected to the needs of government property management. We are located in downtown Baltimore in the Canton neighborhood. E-ISG is one of many small businesses located in The Broom Factory.

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