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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 intelligent email handling


The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

intelligent email handling  that data for more intelligent routing of field personnel. GUI - Graphical User Interface . The standard style computer interface since it was introduced by Apple Computer in the late 1970's. Represented by icons, windows, and multiple fonts. H - I   Horizontal Applications - Applications that include functionality across corporate disciplines, such as Sales, Marketing, or Service. IM - Instant Messaging. The ability for two or more users who are online to communicate via text in real time on their

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Talent Management

Talent management solutions encompass all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This talent management model includes functionality for recruitment and staffing management, personnel management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning. 

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Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?


Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM space that was bringing in $250 million in revenues annually. Now, in July of 2001, with Nortel expecting losses in the order of US$19.2 billion, Clarify may be jettisoned at a significant loss.

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It’s About Process (or Ability to be Responsive) - Part I


After several years (if not decades, even) of painstakingly corralling and setting up all their custom data, objects, tables and whatnot, and making sure that these static and/or dynamic transactional data are secure, many enterprise applications users have realized that the time is long overdue for them to start looking at ways to make their applications more process-savvy.

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Building the Small Contact Center


Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

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Ariba Smart Invoicing: Worth Checking Out


Sure, to most of us accounting sounds as exciting as watching paint dry, but no business can survive without properly managing its financial means. Especially in these days of scarce cash, processing invoices faster and more accurately by the accounts payable (A/P) or billing department is critical so that the accounts receivable (A/R) folks can get their cash faster. An efficient A/P function is

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A Question of Continuity: Maximizing Email Availability for Your Business


This white paper looks at the value of email availability and how it can be improved. It examines the key characteristics and capabilities of each type of solution. And it looks in detail at an option that meets key requirements whenever an email availability strategy has to be planned, implemented and managed to time and to budget. IT professionals looking to improve their existing IT security should read this paper.

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Rise of the Intelligent Supply Chain


New sales channels powered by the Internet, build-to-order scenarios, increased competition, and more demanding customers are changing the face of manufacturing. To sync up with these changes, business processes are changing. Supply chains are also evolving into “value chains” that truly share and integrate information with manufacturing. Manufacturers need to collaborate with their supply chain and to use analytics to be as competitive as possible. Find out how.

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Human Capital Management


Human Capital Management (HCM) encompasses all the applications necessary for handling personnel-related tasks for corporate managers and individual employees from the point of hire to the point of retire. This HCM model includes functionality for recruitment and staffing management, human resource management, career development, succession planning, learning management, performance and compensation management, and workforce management and planning.

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Intelligent Manufacturing Systems: Beating the Odds, Mightily - Part 2


Part 1 of this blog series explained IQMS’ ebullience and growth despite a hostile and depressed environment, especially in manufacturing. IQMS attributes its continued success to its strategy of being the single source for virtually everything a target customer might need, including software development, sales and implementation services, training, and customer service and technical support

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Security Breach: Now What?


When people's lives or financial transactions are at risk, proper Security Incident handling is of extreme importance.

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The MicroStrategy/ Intelligroup ASP


MicroStrategy Announces ASP Alliance: Intelligroup to Deliver MicroStrategy's Intelligent E-Business™ Solutions to Small and Midsize Businesses.

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