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Nortel and Clarify: Was There Ever Synergy Enough to Support this Marriage?
Back in 1999, when Nortel was on a buying spree and reeling in record profits, it plunked down US$2.1 billion dollars for Clarify Inc., a leader in the CRM

intelligent multimedia interaction  Haul, Wireless Internet, Core IP/Intelligent Internet and Internet Telephony; and to focus our investments to deliver the key next generation networking solutions. They announced plans to cut 30,000 jobs by September, and to end their share dividends distribution program. After the close of trading on July 19, Nortel announced its June Quarter, 2001 earnings, declaring $4.61 billion in revenues, with a net loss of $1.6B. With restructuring and write-off charges associated with acquisitions, they Read More...
Business Intelligence (BI)
Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications pro...
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Documents related to » intelligent multimedia interaction


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

intelligent multimedia interaction  cross-sell/up-sell, e-mail management, intelligent call scripting, knowledge-base access, Web self-service, and work ticket management.” In addition to these features, the Contact Center solution managed customer profiles, accounts, contacts, opportunities, and pipelines; tracked calls and issues; handled service inquiries; scripted business processes; and supported sales methodology. With these tools, users could increase cross- or up-sell activities by creating call scripts with a single wiz Read More...
TEC Industry Watch: Enterprise Software News for the Week of May 21st, 2012
SOFTWARE SELECTED, IMPLEMENTED, AND PUT TO GOOD USEHorticultural tools distribution business goes live with Sage ERP X3Industry tags: wholesale and retail

intelligent multimedia interaction  South Wales, uses iWay intelligent adaptors and WebFOCUS to integrate information from different sources and uses them as a source for analysis and reporting tasks. It is always interesting to see how BI products can be applied to real-life situations in various industries. —Jorge García, TEC BI Analyst Top financial institutions in North America and Europe use QlikView Industry tags: business intelligence/business analytics, financial institutions According to QlikTech , the 20 top financial Read More...
Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises
Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability

intelligent multimedia interaction  an interactive, intuitive and intelligent way. These services may not only be SOAP web services but also simple REST services or xml-rpc services of varied granularity that may be as small as an EMI calculator or as big as an ESB service. RIA can consume a service in multiple ways. The simplest way to consume a small web service is using Ajax. Examples of such services are regular weather information, sport score updates, calendar activities, etc. A more complex scenario is a set of services that Read More...
The Next Big Thing or Integration-The Interaction Server Part 2: Possible Solutions
Web Services is a no-brainer as a standard mechanism for providing access to enterprise applications and data; this will allow businesses to create words out of

intelligent multimedia interaction  software technology,interaction server,web servers,application servers,web services,mobile devices,wireless networks,machine-to-machine interactions,integration solutions,wap browsers,multi-channel technology,Interaction Server Part 2,Multi-Channel Interaction Servers,system interactions,Interaction Container Read More...
Cisco Steps into E-Mail Management
SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and

intelligent multimedia interaction  cisco,ip phone,routers,smartnet,switches,ip telephony,catalyst 2950,switch,router,catalyst 3750,email management software,hierarchical,ip phones,voip phones,voip acd Read More...
Omnivex Corporation
Since 1991, Omnivex has been helping transform the way businesses interact with their audiences by empowering them to deliver targeted visual messaging, using a

intelligent multimedia interaction  signage platform that is intelligent and adaptable. Customers come to Omnivex because we enable them to touch the right people, at the right time, with the right message. This intelligent use of data to drive digital signage is a clear competitive advantage for our customers. In any business, conditions, expectations and behaviour can change quickly. The Omnivex solution gives you the ability to keep pace with and anticipate that change. Our solution helps you achieve real business goals increase Read More...
Intelligent Response Management Strategies for Managing Demand-Supply Networks
Over 190 companies were surveyed regarding their challenges within demand-supply networks and the top priorities for managing these networks. This paper is

intelligent multimedia interaction  companies to focus on intelligent response management strategies that bridge planning and execution. Read More...
Infor Will Launch Interaction Advisor on the Salesforce Platform
Infor will make its Epiphany Interaction Advisor available to Salesforce Platform users. Infor's Interaction Advisor assists customer-facing professionals with

intelligent multimedia interaction   Read More...
A Guide to Intelligent Data Auditing
Data auditing is a form of data protection involving detailed monitoring of how stored enterprise data is accessed, and by whom. Data auditing can help

intelligent multimedia interaction  Guide to Intelligent Data Auditing Data auditing is a form of data protection involving detailed monitoring of how stored enterprise data is accessed, and by whom. Data auditing can help companies capture activities that impact critical data assets, build a non-repudiable audit trail, and establish data forensics over time. Learn what you should look for in a data auditing solution—and use our checklist of product requirements to make the right decision. Read More...
Infor Introduces Customer Interaction Hub to the CRM Industry
Infor has announced the general availability of its Customer Interaction Hub. The solution—built specifically for financial services and telecommunications

intelligent multimedia interaction   Read More...
The MicroStrategy/ Intelligroup ASP
MicroStrategy Announces ASP Alliance: Intelligroup to Deliver MicroStrategy's Intelligent E-Business™ Solutions to Small and Midsize Businesses.

intelligent multimedia interaction  MSTR), a provider of Intelligent E-Business software, and Intelligroup, Inc., (NASDAQ: ITIG), an Application Services Provider (ASP), announced a strategic ASP alliance. Through its ASPPlus offering, Intelligroup will host, implement, manage, and support applications developed on MicroStrategy's Intelligent E-Business Platform. Through Intelligroup's ASPPlus offering, companies can take advantage of MicroStrategy's software to change how they run their business and relate to their customers. Using Read More...
Infor Releases Advanced Scheduling 5.5
The very first acquisitions by what is today Infor, former SCT Corp.’s process software division in 2002, continue to provide Infor with most competitive

intelligent multimedia interaction   Read More...

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