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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 interest letter samples


Six Sigma for IT Service Level Management
Industry analysts, Enterprise Management Associates (EMA), recently conducted research to understand how widespread the acceptance of Six Sigma is for managing

interest letter samples  economic downturn has fueled interest in SLM as a means to justify expenses and at the same time cut costs because of the increased visibility into technology usage. The single largest challenge for implementing SLM is lack of know-ledge. It is difficult for most IT professionals and leaders to make a shift from their traditionally technical role to a service orientation. IT and business line managers everywhere are looking for guidance and best practices that can assist in making this transition. Six

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Business Intelligence


The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make better decisions, by providing the right information to the right people at the right time. Moreover, employees increasingly suffer from information overload, and require solutions that make informed decisions a more natural part of the everyday work experience.

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The Need for Investment in Enterprise Innovation: Part Two


Sopheon – Where Innovation Means Business (and Vice Versa) Last week I talked about enterprise innovation management (EIM)/innovation performance management (IPM) in a blog post about how wise decisions regarding innovation investments can make a huge difference to a company’s success down the line. There are many practices and technologies that come together to improve the success of product

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Processing Complex Events (During these, oh well, Complex Times) - Part I


The worn-out saying about how we learn new things every day applies to this blog topic too. Namely, my interest in Progress Software Corporation has long been due to its renowned OpenEdge development platform. Indeed, many enterprise resource planning (ERP) and other applications providers leverage (embed) OpenEdge as Progress Software partners. Sure, I also follow and have recently written about

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GLOVIA to be Resuscitated (Hopefully)


Fujitsu Limited announced its intention to acquire 100% ownership of GLOVIA International LLC, a California-based provider of business applications, e-commerce solutions, advanced technology and world-class services for the digital marketplace, in which it currently holds a 30.5% interest.

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Online M2M Marketplace


There has recently been a surge of interest in Machine-to-Machine (M2M) solutions in the telecommunications industry and beyond. M2M programs are increasingly being evaluated for their potential to deliver top-line results—extending their utility beyond simple operational efficiency initiatives. See how an online M2M marketplace would be an entry strategy for communication services providers in driving M2M adoption.

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Xonitek


XONITEK is a boutique consulting firm dedicated to helping companies in their pursuit of achieving Operational Excellence.  Our consulting services include strategic advice, tactical training, logistical organization, and leadership support for organizations, to create a corporate culture of change and improvement. We measure our success on how quickly our clients commit and own the environment that we have created together, working with and in the best interest of our clients.

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Spiral16 Platform


Spiral16 monitors, measures, and analyzes digital content, seeking the most relevant online information related to specific areas of interest for its clients. Spiral16 offers a Web-based social media research platform to listen, measure, and visualize the online presence of a company's brand, competitor, industry, or market.  

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A Kinder Unisys Makes Web Users Burn


Unisys has modified its policy on garnering license fees from the use of the .GIF image format.

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Benefits and Pitfalls of Gamification for Consumer Marketing


Companies are always looking for ways to attract new customers and retain existing ones. One way to spur interest in their offerings is to apply the principles of games to their sales and marketing strategies. But this is can be tricky. In his article, TEC CRM analyst Gabriel Gheorghiu walks you through the benefits and pitfalls of “gamification,” and offers up some guidelines for ensuring that it brings you the desired results.

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Product Review: Ramco HCM


Many HR issues, including talent management, are common points of interest for HR (and related software) vendors. As such, many are designing their products to address these issues. Ramco HCM goes one step further by adding analytics to the mix.

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