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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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TEC Newsletter, What Makes it Worthy?
Do you still read tech/business industry e-mail newsletters? In the early days of the Web, I remember going to a conference talking about the importance of

interest letter  but actually have an interest in reading it. So we brainstormed why people might not read the newsletter and put a plan into action to improve it. I think an e-mail newsletter must stand out as a relevant information source, from the rest of the e-mail you receive. I get about 10 to 15 different newsletters and I usually just browse them for points of interest, most of the time they send me more or less the same type of thing and I don't really spend much time considering them before I hit the delete

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Your proposal should prove your case, and motivate the client to buy your services or applications. But all too often, reading a proposal is almost as painfully difficult as writing one. So what are the secrets of truly successful proposal-writing?

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A "Tell All" Chat with SAP's SCM Product Marketing Team


My recent article SAP SCM – Stepping Out of (Relative) Obscurity analyzed SAP’s revamped comprehensive supply chain management (SCM) suite, its major components, and its supply chain process bundles. In addition to receiving a number of public comments and ratings by TEC’s readers, I was recently roasted privately during a lunch meeting with a couple of peers. Namely, they expressed their

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IFS Aspires To Capture North American Market Against The Low Tide


IFS has been striving, and apparently succeeding, to shed its "ERP dark horse" aura and become a formidable competitor within the North American market. However, still undeveloped channel and market awareness, bundled with significant losses and likely retaliatory campaigns from incumbent vendors will present hurdles to be overcome.

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QAD Raises the Blended Cloud/On-premise ERP Bar


QAD is a leading provider of enterprise applications for several thousand global manufacturing companies specializing in automotive, consumer products, electronics, food and beverage, industrial, and life sciences products. QAD Enterprise Applications On Demand, which provides the same functionality and user experience as its flagship on-premise counterpart QAD Enterprise Applications suite, has

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IBM Loads Linux on Mainframes


IBM has announced that it will now provide Linux support and services for its largest machines, the S/390 Series of mainframes/servers.

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Business Objects Objects Again


In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos says the suit is “invalid and unenforceable”, but it cost Brio $10 million.

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A Mid-Winter's Nightmare: Economic Notes for the Winter Holiday Season


The US is the largest debtor nation in the world, with the largest per capita consumption of energy, and its currency is in decline. Does that mean a decline in America's wealth and super power status? This article makes some sobering observations, predictions, and recommendations.

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Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

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Gateway Announces Server Appliances


Gateway, Inc. has announced two new Linux-based server appliances, entering a growing market with products aimed at small businesses/offices.

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WAM Systems Offers Supply Chain Planning Packaged Solution For Chemicals


Not many people know of WAM Systems, a privately held supply chain management vendor situated in a Philadelphia suburb. Emboldened by growing interest and new venture capital, the company intends to make its presence known.

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