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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Business Objects Objects Again
In a repeat of the Brio lawsuit of 1999, Business Objects has now sued Cognos over a U.S. patent that Business Objects holds for a query technology. Cognos

interest statement  The remaining $900,000 represents interest and will be recognized over the payment term using the effective interest rate method. Cognos will likely be forced to recognize the patent also, and will have to take a charge against earnings in order to pay the fines. Business Objects can argue that it holds the patents on the technology and Cognos has infringed on them. In addition, management at Cognos will undoubtedly be distracted for a time in dealing with the legal issues. User Recommendations

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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