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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 interface repository


Interface Software Expands Its CRM Functionality
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at

interface repository  keep their favorite Outlook Interface Software running while taking advantage of extra CRM functionality of InterAction 5. InterAction CRM helps professionals not only to centralize their data into a single data repository to create better relationship building, but it also helps to improve the revenue generation capabilities of professionals. Interface Software's new add-on modules were released early in the second quarter of 2004 and are sold separately. Product Definition and Market Impact The biggest

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Content Management (ECM)

A content management system is a software package designed to manage an organization''s entire collection of documents, records, and other information assets. Content management systems are built on a central repository, which holds all content, metadata, rules, and supporting information. Around this, processes and disciplines are established that ensure that day-to-day activities run smoothly and efficiently.  

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Infor Releases Optiva 11 PLM


Perhaps unique in the industry, Infor has its own product lifecycle management (PLM) offerings for discrete manufacturing, process manufacturing, and the fashion/apparel industry. Indisputably, its most competitive PLM offering is Infor Optiva for process industries such as food, specialty chemicals, and personal care products. Customers provide positive feedback on the product’s capabilities

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RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

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(XML + mySAP.com) - Spin = Status Quo


SAP announced its involvement in XML-based Internet content standards initiatives, detailing its involvement with standards committees, acceptance of XML, integration with their products, the creation of an XML interface repository and a partner certification program. What does it amount to?

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Microsoft Axapta: Design Factors Shape System Usage Part One: User Interface and Customization


If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business.

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Continuous Data Quality Management: The Cornerstone of Zero-Latency Business Analytics Part 2: One Solution


Most enterprises fight fires with axes, fire hoses, trucks, and hordes of firemen, but the CDQM approach is a smoke detector. It’s far less expensive to put a fire out when it’s just smoldering, rather than to extinguish a blazing house fire and then remodel the entire house.

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Enterprise Application Integration - the Latest Trend in Getting Value from Data


Enterprise Application Integration (EAI) is one of the hot-button issues in IT for the Year 2000. Information Week Research's survey of 300 technology managers showed nearly 75% of respondents said EAI is a planned project for their IT departments in the coming year. According to a survey conducted by Bank Boston, the market for EAI is expected to be $50 Billion USD by 2001. However, successful EAI requires a careful combination of a middleware framework, distributed object technologies, and custom consulting.

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Enterprise Application Integration - Where Is It Now (And What Is It Now)? Part 1: What Is It Now?


Since January 2000 when TEC last addressed the trends in Enterprise Application, there have been massive changes in the overall direction of Application Integration in general and EAI in particular.

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Upland Software Announces Version 5.5 of EPM Live 5.5


EPM Live version 5.5 has been announced by Upland Software. EPM Live is a cloud-based project and portfolio management (PPM) and collaboration solution built on Microsoft SharePoint. The enhancements are focused on the user experience in EPM Live and make an already intuitive and collaborative solution even better.

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ReadyGo WCB + Suite


Content experts may use ReadyGo Web Course Builder's wizard-like interface to create a e-learning courses that include navigation, chapters, pages, exercises, tests, glossaries, FAQ, and help. The tool runs on Windows 95, 98, 2000, XP, or NT. Producing courses in standard HTML and JavaScript, which make it easy for students using standard Web browsers to take courses. No special technology is needed to serve a ReadyGo course; courses reside on a CD, hard drive, intranet, extranet, or Internet web server. All courses produced meet standards including AICC, SCORM, XML, and ADA/508 for blind-readers. ReadyGo's Server Side Testing works with ReadyGo WCB. SST provides student registration, tracking of test and survey questions, and the creation of certificates of completion. Course creators can choose to pre register students or let students self register. Each time a student takes a test all test information is saved including answers to each test question. Course creators can choose to randomize test/survey questions or have test/survey questions chosen from a pool of questions. Student information can be viewed via a series of on-line reports or downloaded in a comma-separated file into Excel or a database.  

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How to Save $20,500 on Call Center Software


Even if you only have a few agents fielding customer service calls, call center software can give your business a more professional interface with customers. This white paper discusses the benefits of call center software, features of call center software, and the costs you can expect when you start using call center software. There is also a cost breakdown that shows you how to save money on your call center software.

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