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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 internet archives otr


Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

internet archives otr  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace,

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Aspen Follows Good Quarter With Internet Launch


Soon after releasing its quarterly results, Aspen announced it would offer a collaborative Internet portal for the process industries, ProcessCity.com.

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Host-to-Windows Printing: Brooks Internet Software


A major challenge for IT managers is that much of the data they need in Windows environments is stored in iSeries and Mainframe host systems. Traditionally, unlocking this data and making it available in Windows environments for further processing has involved major reprogram¬ming, and significant resource investments. There are, however, simple solutions that address the jump from host to Windows.

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Sales Tax and the Internet Merchant


States are looking for revenue sources and online retailers are directly in their line of sight. Uncover the practices that flag your business for auditors. Selling online, attending tradeshows, using drop shippers, and affiliate marketing can have a complicated impact. Understand how your business activities create sales tax obligations and how those obligations should be managed.

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PeopleSoft - Catching Its Second Wind From The Internet Part 2: Strengths and Challenges


PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges PeopleSoft now faces in today’s cutthroat competitive environment.

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Application Access over the Internet: Cloud Computing Service for Higher Education


Wipro completed a research project to understand how application and desktop virtualization technology can be best harnessed for the needs of higher education and compare traditional systems integration implementation approach with a cloud computing model. The team conducted in-depth interviews with a set of colleges and universities that have considered, piloted, or already deployed such solutions. This document is a summary of the research findings and conclusions.

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Earthlink Leads the Way in DSL Security


DSL providers speed up their customers' Internet access, however, at the same time they also expose these customers to enormous security risk. Earthlink has gone the extra mile and is giving out free firewall software to all its DSL customers.

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OmniSky Selects WorkSpot to Develop Wireless Internet Services


Given that OmniSky’s wireless Internet service is Palm OS specific, WorkSpot is a safe and relatively inexpensive partner for OmniSky, which is still a privately funded organization

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Novell Releases (Yet Another) Internet Messaging System


The only plausible reason to utilize a Novell Internet Messaging system is if you have NDS running internally, and even then it’s a big if, as Novell continues to lose market share in all major areas.

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Cisco: IPv6 is Coming, Eventually


Cisco’s announcement of IPv6 support across its product lines continues the next generation Internet protocol’s deployment with all deliberate speed.

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Five Steps to Prepare Your Network for IPv6


In the coming years, a new Internet protocol, IPv6, will gradually succeed IPv4. The two Internet protocols aren’t interchangeable or compatible, so organizations will have to run them both in parallel on their networks for some time. This checklist offers five steps as a phased, cost-effective approach to move to the next-generation Internet protocol.

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