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Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

internet banking research topics  channels (i.e., phone, e-mail, Internet portals, Twitter , Facebook , and other social media platforms). Needless to say, companies have begun including social media in specific business use case scenarios, processes, and metrics, particularly for their sales, marketing, and customer service activities. KANA plans to further round out its customer service capabilities by building internally or acquiring solutions for managing a customer service-oriented community. Similar communities are currently Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » internet banking research topics


What's Ahead for Users on the Enterprise Infrastructure Battlefront?
The battle between Oracle, Microsoft, SAP, and IBM goes far beyond applications -- it goes right into the technology stack or the enterprise infrastructure. As

internet banking research topics  presentation-tier solution for enterprise-rich Internet applications, users should be able to visually design application logic and process flows and then provide more effective, engaging end user experiences. Through this partnership, SAP NetWeaver Visual Composer users can develop rich graphical interfaces that extend current investments in their SAP NetWeaver infrastructure by using Flex technology. As a result, businesses can gain credible, clear, and comprehensive business insights through new Read More...
The Advanced Sourcing and Negotiation Benchmark Report
The wave of e-sourcing that began a decade ago resembled a “crash diet:” it had an immediate and noticeable effect on enterprises. Today’s challenge is to

internet banking research topics  Sale Transmittal via the Internet Copyright © 2007 Aberdeen Group, Inc. Boston, Massachusetts Terms and Conditions Upon receipt of this electronic report, it is understood that the user will and must fully comply with the terms of purchase as stipulated in the Purchase Agreement signed by the user or by an authorized representative of the user's organization. Aberdeen has granted this client permission to post this report on its Web site. This publication is protected by United States copyright laws and Read More...
International Institute for Analytics
The International Institute for Analytics (IIA) provides advisory services, annual research subscriptions, analytics research councils, and executive

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Five Things You Must Know When Selecting an Internet Content Filter
Why install an Internet content filter? Schools can use one to set limits on students’ Internet access. Businesses might want to use a content filter to ensure

internet banking research topics  Know When Selecting an Internet Content Filter Why install an Internet content filter? Schools can use one to set limits on students’ Internet access. Businesses might want to use a content filter to ensure employees better focus on the task at hand. But unlimited Web surfing also increases the risk of infecting your system with malware. Learn about five factors can help you better understand why you need a content filter, and how to select a content filter solution. Read More...
Impartial Research About Enterprise Software Is Hard to Find
A software selection project requires a well thought out plan that details what you need from a new or updated solution. The process often begins with careful

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TEC's Talent Management Research Model-What End Users Need to Know
Over the past few months, analysts at Technology Evaluation Centers (TEC) have been working on a new research space for talent management. I’m happy to announce

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Research Library
TEC Corporate Research Portals are designed to help large organizations engaged in multiple research, evaluation, and selection projects. Subscribing to a

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Tech-Clarity
Tech-Clarity is a research and consulting firm that analyzes business value of software technology and services. The company conducts research, releases

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Aberdeen Research Brief: Web Security in the Cloud-More Secure! More Compliant! Less Expensive!
This paper compares on-premise versus software-as-a-service (SaaS) hosted solutions for Web security. Through the comparison, you can see that there is research

internet banking research topics  saas applications,enterprise network security,saas sales,saas solution,saas services,saas vendors,saas providers,saas hosting,saas pricing,saas email,saas project,saas provider,saas development,saas company,soa saas Read More...
Security and Trust: Doing More Business Over the internet
Learn how a secure web site can help you make sales in Security and Trust: Doing Business Over the Internet.

internet banking research topics  More Business Over the internet If consumers don—t trust your web site, you—ll pay for it with lost sales and abandoned shopping carts. Learn how a secure web site can help you make sales in Security and Trust: Doing Business Over the Internet . You—ll learn about the different types of technologies that provide security for sensitive data—identifying your site as trustworthy in the eyes of customers—and how making your web site safe and secure can significantly increase your online sales. Find Read More...
Research Note: CRM Technology Value Matrix-First Half 2012
Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as

internet banking research topics  social CRM,CRM collaboration,mobile CRM,Technology Value Matrix for first half of 2012,Nucleus Research,Salesforce Read More...
Info-Tech Research Group
Info-Tech Research Group is an information technology research and advisory company. Founded in 1997, the company@s focuses include IT research, analyst

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Upside Research, Inc.
Upside Research is a consulting and research firm focusing on elements like Web services, business process management, integration, and application development.

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