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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 internet based networking equipment


How 3Com, Became 1Com
3Com is getting out of it’s no-growth modem and high-end networking businesses. It’s already spun off the high-growth Palm unit. What will be left?

internet based networking equipment  such as wireless networking, Internet telephony, and high-speed Internet access through cable and digital subscriber line (DSL) modems, as previously reported. In a concession to its bigger rivals Cisco Systems (NASDAQ:CSCO) and Nortel Networks (NYSE:NT), among others, 3Com will bow out of the high-end networking business. The beleaguered networking firm will sell some high-end equipment to Motorola (NYSE:MOT) and kill off its family of CoreBuilder high-end switching products, turning to former

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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7 Steps to a Successful IP Telephony Implementation


Enterprises of all sizes are adopting Internet protocol (IP) telephony for cost savings and productivity gains—but high quality voice service takes more than just buying the latest equipment. Is IP telephony right for your organization and your network? Get the straight facts from an industry leader—along with a 7-step assessment and deployment checklist for a successful implementation.

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Sagent Technology Teams for Telco e-Business


Sagent Technology has announced a new vertical application for Digital Subscriber Line (DSL) e-commerce. They have partnered with DSET to use Sagent’s spatial analysis and real-time geographical data access to determine a customer’s qualification for DSL service.

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Evaluating Alternatives: Key Questions To Ask When Considering An Alternative ERP/MRP System


Replacing an aging enterprise resource planning/manufacturing resource planning (ERP/MRP) system to stay competitive brings with it a host of questions.

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The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

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Centrify Introduces New Cloud-based Identity Management Offering


Centrify has introduced a new Windows Azure cloud-based offering for identity management—Centrify DirectControl for SaaS. The product goes beyond identity management solutions and provides comprehensive unified identity services across an organization’s mobile, cloud, and data center infrastructures. The product leverages existing Microsoft Active Directory investments and allows a company to

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How Equipment Reliability Delivers Profits


While no technology can prevent normal equipment wear or the need for maintenance, predictive analytics and the latest advances in predictive diagnostics are now helping plants to overcome their challenges by detecting impending problems early and allowing plants to take control of their operations. Download this white paper to learn how you can put these advantages to work for your organization.

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I Want My IPTV: Internet Protocol TV and Its Implications on Home Networks


Today, dozens of independent operating companies and international carriers offer Internet protocol TV (IPTV) services to homes around the world. But IPTV for in-home distribution has been a weak link in the IPTV delivery chain—until now. Ruckus Wireless multimedia systems can help overcome current Wi-Fi limitations and enhance subscriber experience by uniquely enabling a whole-home network for video, voice, and data.

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Case Study: ProCurve Networking by HP Connects Sales Teams for Greater Efficiency


ProCurve Networking delivers wired and wireless enterprise networking solutions. With nearly four times the market growth rate, ProCurve needed a new customer relationship management (CRM) system to increase its sales force efficiency, facilitate information-sharing, and enable customization. Read how the company implemented Microsoft CRM and built a custom demand-forecasting module that improved customer service.

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How to Protect Your Data from Image-based Spam


Along with positive technological changes inevitably come the negative (spam 2.0, anyone?). Today's e-mail spam is increasingly image-based and harder to detect. Fingerprinting and optical character recognition (OCR) help identify some spam, but are less and less effective. Find out how a solution that creates real-time, behavior-based rules for new spam campaigns can put spam in its proper place—outside your system.

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How to Improve the Efficiency of Software Development for Cloud-based Environments


Download this report for insight into a new class of online technology innovations that fosters quick development of new cloud-based software and modernization of business-critical legacy systems. Also featured in this report: essential guidelines from Technology Evaluation Centers for overcoming the challenges of software development, and a detailed checklist for vetting a system’s ability to adapt to good software development practices.

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