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Turn the Internet into a Strategic Sales and Interaction Channel
With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed

internet call  your company turn the Internet into a strategic sales and interaction channel, call your SAP representative today, or visit us at www.sap.com/crm . CONTENT Executive Summary Opportunities and Challenges of the Internet Designing a Winning Web Channel Strategy Customer Experience: The Key to Success Operational Excellence Beyond the Touch Points Connect the Back End Synchronize Online and Offline Channels Align Marketing, Sales,and Service Unlocking the Full Potential of the Internet Use Interactive Read More
Web Content Management (WCM)
Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or ext...
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Documents related to » internet call


Information/Internet Appliances
Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware

internet call  three groups: stripped-down PCs, Internet appliances, and thin clients. Although we understand the rationale, we hesitate including thin clients in this area, except as a comparison. In general, appliances include a CPU, operating system or browser (or both), memory, network card, keyboard/mouse, and sometimes a media device (CD, floppy, or hard drive) and (less often) I/O slots. However, as more storage and I/O capability is added, it becomes an anorexic PC, not an appliance. Appliances are generally Read More
Fighting Cybercrime on the Internet
Excerpts from a presentation on cybercrime by Laura Taylor, TEC Director of Security Research for the E-Gov 2000 Conference sponsored by SAIC on July 10, 2000

internet call  Fighting Cybercrime on the Internet L. Taylor - July 18, 2000 Introduction This note is based on a presentation on cybercrime by Laura Taylor, TEC Director of Security Research for the E-Gov 2000 Conference sponsored by SAIC on July 10, 2000 at the Washington Convention Center. Note : Portions of this note are excerpted from the presentation, other parts are explanatory text to relate this information to the Technology community serviced by the TEC web site. Information that was not taken directly from Read More
Dell Unveils Internet-Enabled Customer Support Strategy
Dell Computer announced its plans to provide Internet-based, automated customer support.

internet call  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, pred Read More
A Stronger Field Sales Force and Better Internet Sales
Endress+Hauser (e+h), an international group of specialists for measurement devices and automated solutions for industrial process engineering, implemented both

internet call  Sales Force and Better Internet Sales If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Already running SAP CRM 5.0 to support its call centers worldwide, the company decided to take advantage of the integrated sales force automation capabilities within SAP CRM to support the sales processes. Source : SAP Resources Related to A Stronger Field Sales Force and Better Internet Sales : Sales Force Management System (Wikipedia) A Stronger Read More
A Sure Bet: Implementing High Availability Internet
Internet access is now mission-critical for many enterprises. Yet the unpredictable nature of Internet bandwidth can put important applications at risk. For

internet call  Bet: Implementing High Availability Internet Internet access is now mission-critical for many enterprises. Yet the unpredictable nature of Internet bandwidth can put important applications at risk. For converged networks with voice over Internet protocol (VoIP) and data running at the same time, redundancy is a must-have, as IT managers strive to achieve the same levels of reliability phone users have come to expect. Read More
Host-to-Windows Printing: Brooks Internet Software
A major challenge for IT managers is that much of the data they need in Windows environments is stored in iSeries and Mainframe host systems. Traditionally

internet call  to-Windows Printing: Brooks Internet Software A major challenge for IT managers is that much of the data they need in Windows environments is stored in iSeries and Mainframe host systems. Traditionally, unlocking this data and making it available in Windows environments for further processing has involved major reprogram¬ming, and significant resource investments. There are, however, simple solutions that address the jump from host to Windows. Read More
Secure Transfers of Large Files Over the Internet Using YouSendIt
A growing problem with rich multimedia electronic presentations is their increasing file size. Data files, in general, are larger, making it challenging to send

internet call  Large Files Over the Internet Using YouSendIt Introduction Does the following situation sound familiar to you? You have to send a large PowerPoint presentation document to an overseas customer, and the customer's e-mail system will not accept large file attachments. Your customers need the file as soon as possible. You try different options, different e-mail clients, sending a CD by post, or even setting up your own FTP server. If security isn't your biggest concern, setting up the FTP server is Read More
eMachines Considering Internet Appliance
eMachines, Inc., is considering a foray into the

internet call  Considering Internet Appliance Event Summary [ZDNet News, 11/18/99] eMachines Inc., the Irvine, Calif., company best known for making cheap PCs, is eyeing appliances. Its top executive hinted that the company is ready to jump into the market for even cheaper, special purpose Internet-enabled devices. eMachines will put one in our roadmap soon, said president Stephen Dukker. I do believe there is a market for these devices. We view it as truly a different market from the PC space. (It is) for Read More
Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises
Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability

internet call  Internet Applications (RIA): Opportunities and Challenges for Enterprises Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and Read More
Protect Yourself Against
Find out how to protect yourself in the symantec white paper converged threats on the security landscape.

internet call  Yourself Against Converged Internet Threats Think you have your Internet security under control? Here are some sobering statistics from last year: Web threats were up 55 percent ; 2,290 malicious sites were blocked per day; 1 in 143 e-mail messages contained malware; and 1 in 200 URLs in instant messages pointed to a malicious site. The question is: are you protected against these threats—individually, and in combination? Converged threats are a dangerous new combination of viruses, spyware, Read More
How Retailers are Answering the Call of Mobile Shopping
Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile.

internet call  Retailers are Answering the Call of Mobile Shopping How Retailers are Answering the Call of Mobile Shopping Mobile shopping is the next giant wave in retailing, but are you positioned to get your fair share of the dollars? Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile. You'll learn about the current trends in mobile shopping the different mobile marketing approaches you can take—along with their pros and Read More
How to Save $20,500 on Call Center Software
Even if you only have a few agents fielding customer service calls, call center software can give your business a more professional interface with customers

internet call  to Save $20,500 on Call Center Software Even if you only have a few agents fielding customer service calls, call center software can give your business a more professional interface with customers. This white paper discusses the benefits of call center software, features of call center software, and the costs you can expect when you start using call center software. There is also a cost breakdown that shows you how to save money on your call center software. Read More

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