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Software Functionality Revealed in Detail
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 internet call


Turn the Internet into a Strategic Sales and Interaction Channel
With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed

internet call  your company turn the Internet into a strategic sales and interaction channel, call your SAP representative today, or visit us at www.sap.com/crm . CONTENT Executive Summary Opportunities and Challenges of the Internet Designing a Winning Web Channel Strategy Customer Experience: The Key to Success Operational Excellence Beyond the Touch Points Connect the Back End Synchronize Online and Offline Channels Align Marketing, Sales,and Service Unlocking the Full Potential of the Internet Use Interactive

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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frontpath Announces Mobile Internet Appliance


Continuing the onslaught of 'Internet appliances', S3 subsidiary frontpath announced its first product, called ProGear. Unlike most current appliances, this mobile unit is business-focused and aimed at selected vertical markets.

internet call  Announces Mobile Internet Appliance frontpath Announces Mobile Internet Appliance R. Krause - October 11, 2000 Event Summary [Source: frontpath press release] September 27th, 2000 -- Fontpath, Inc., a wholly owned subsidiary of S3 Incorporated, today announced ProGear. ProGear is frontpath's Information Appliance targeted to the vertical market segments. ProGear couples hardware and software to deliver one of the first ever wireless, truly portable, untethered, broadband-based products capable of Read More

Best Phone Systems for a Successful Call Center


The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on phone system features, reliability, scalability, and cost effectiveness.

internet call  Phone Systems for a Successful Call Center The phone system in your call center should help you achieve some very specific objectives, such as: increasing revenue opportunities, reducing costs, maximizing productivity, and improving customer satisfaction. This paper reviews seven leading call center phone systems in order to help phone system buyers make the right purchasing decisions on phone system features, reliability, scalability, and cost effectiveness. Read More

Information/Internet Appliances


Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware expenditures. What are they, who makes them, and what do you get for your money?

internet call  three groups: stripped-down PCs, Internet appliances, and thin clients. Although we understand the rationale, we hesitate including thin clients in this area, except as a comparison. In general, appliances include a CPU, operating system or browser (or both), memory, network card, keyboard/mouse, and sometimes a media device (CD, floppy, or hard drive) and (less often) I/O slots. However, as more storage and I/O capability is added, it becomes an anorexic PC, not an appliance. Appliances are generally Read More

Dell Unveils Internet-Enabled Customer Support Strategy


Dell Computer announced its plans to provide Internet-based, automated customer support.

internet call  Unveils Internet-Enabled Customer Support Strategy Dell Unveils Internet-Enabled Customer Support Strategy R.A. Krause - September 3rd, 1999 Event Summary On August 25th, Dell Computer Corporation said it will provide, over the Internet, advanced customer support capabilities that will eventually help all Dell systems detect, diagnose and resolve most of their own problems automatically without human interaction. Market Impact Dell is getting in early on the overall electronic support marketplace, pred Read More

Internet Makes SCP All That It Can Be


The Internet is reshaping the supply chain planning marketplace. Several clear trends have emerged in recent years that capitalize on the possibilities for collaboration, information sharing, and instantaneous communication that the Internet provides.

internet call  That It Can Be Internet Makes SCP All That It Can Be S. McVey - April 26th, 2000 Introduction The Internet is reshaping the enterprise applications market by making possible unprecedented visibility and information sharing between enterprises. Nowhere is this transformation more evident than in the supply chain planning (SCP) software market. The fact is, prior to the Internet, much of what SCP promised was never realized beyond a conceptual level. Supply chains that seamlessly joined customers and Read More

Brooks Internet Software, Inc.


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internet call  Internet Software, Inc. Read More

How Retailers are Answering the Call of Mobile Shopping


Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile.

internet call  Retailers are Answering the Call of Mobile Shopping How Retailers are Answering the Call of Mobile Shopping Mobile shopping is the next giant wave in retailing, but are you positioned to get your fair share of the dollars? Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile. You'll learn about the current trends in mobile shopping the different mobile marketing approaches you can take—along with their pros and Read More

Sales Tax and the Internet Merchant


States are looking for revenue sources and online retailers are directly in their line of sight. Uncover the practices that flag your business for auditors. Selling online, attending tradeshows, using drop shippers, and affiliate marketing can have a complicated impact. Understand how your business activities create sales tax obligations and how those obligations should be managed.

internet call  Tax and the Internet Merchant States are looking for revenue sources and online retailers are directly in their line of sight. Uncover the practices that flag your business for auditors. Selling online, attending tradeshows, using drop shippers, and affiliate marketing can have a complicated impact. Understand how your business activities create sales tax obligations and how those obligations should be managed. Read More

Security and Trust: Doing More Business Over the internet


Learn how a secure web site can help you make sales in Security and Trust: Doing Business Over the Internet.

internet call  More Business Over the internet If consumers don—t trust your web site, you—ll pay for it with lost sales and abandoned shopping carts. Learn how a secure web site can help you make sales in Security and Trust: Doing Business Over the Internet . You—ll learn about the different types of technologies that provide security for sensitive data—identifying your site as trustworthy in the eyes of customers—and how making your web site safe and secure can significantly increase your online sales. Find Read More

HSIA: From Problem to Profit-An Introduction to Internet Bandwidth Management for Hospitality Managers


High-speed Internet access (HSIA) has become a key technology asset for many hospitality providers around the world. But as a widely regarded bottom-line impacting resource, HSIA must be properly managed in order to prevent negative impacts on a facility’s revenue. Learn how to create a strong, winning HSIA strategy that will increase your guest satisfaction and secure recurring revenue well into the future.

internet call  to Profit-An Introduction to Internet Bandwidth Management for Hospitality Managers High-speed Internet access (HSIA) has become a key technology asset for many hospitality providers around the world. But as a widely regarded bottom-line impacting resource, HSIA must be properly managed in order to prevent negative impacts on a facility’s revenue. Learn how to create a strong, winning HSIA strategy that will increase your guest satisfaction and secure recurring revenue well into the future. Read More

I Want My IPTV: Internet Protocol TV and Its Implications on Home Networks


Today, dozens of independent operating companies and international carriers offer Internet protocol TV (IPTV) services to homes around the world. But IPTV for in-home distribution has been a weak link in the IPTV delivery chain—until now. Ruckus Wireless multimedia systems can help overcome current Wi-Fi limitations and enhance subscriber experience by uniquely enabling a whole-home network for video, voice, and data.

internet call  Want My IPTV: Internet Protocol TV and Its Implications on Home Networks Today, dozens of independent operating companies and international carriers offer Internet protocol TV (IPTV) services to homes around the world. But IPTV for in-home distribution has been a weak link in the IPTV delivery chain—until now. Ruckus Wireless multimedia systems can help overcome current Wi-Fi limitations and enhance subscriber experience by uniquely enabling a whole-home network for video, voice, and data. Read More

Protect Yourself Against "Converged" Internet Threats


Find out how to protect yourself in the symantec white paper converged threats on the security landscape.

internet call  Yourself Against Converged Internet Threats Think you have your Internet security under control? Here are some sobering statistics from last year: Web threats were up 55 percent ; 2,290 malicious sites were blocked per day; 1 in 143 e-mail messages contained malware; and 1 in 200 URLs in instant messages pointed to a malicious site. The question is: are you protected against these threats—individually, and in combination? Converged threats are a dangerous new combination of viruses, spyware, Read More