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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 internet routers provider


The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

internet routers provider  use of the ubiquitous Internet and the lower cost of high-speed packet interfaces often require a rethinking of how calls are routed. Many companies, however, will develop one strategy to get them through the migration period and another strategy for the post-migration period. Any multi-national organization must also consider the legality of packet telephony, or at least a bypass of the national Postal, Telephone and Telegraph (PTT) authority in any country in which they work- as well as the legality of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Emerging Services for Wireless Carrier Networks--Design Abstract


The transition to IP A wireless carrier s national or regional next generation core network will be an all-IP network in the sense that IP will be the network layer (L3) protocol. MPLS (Multiprotocol Label Switching) will be the transport protocol for all IP-based services, applications, and control and management traffic in the network. Learn more in this white paper.

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The Arrow Now Points To Cisco


Cisco Systems’ announced acquisition of ArrowPoint Communications Inc., strengthens its content switching Internet products.

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VPNs Are Hot, but What Are They?


The Virtual Private Network (VPN) market is exploding. There are many different ideas on what a VPN is, and how to implement them. This article clarifies what sound VPN products and services should include, and what to expect as the market matures.

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Cisco Steps into E-Mail Management


SAN JOSE, Calif.--(BUSINESS WIRE)--Dec. 20, 1999-- Cisco Systems, Inc. today announced that its recently released Cisco eMail Manager, an enterprise- and service provider-class solution for managing high volumes of customer inquiries submitted to company mailboxes or to a Web site, has been chosen by brand name companies for inbound e-mail response management.

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Do You Know How to Evaluate Your Strategic Technology Provider?


Project teams constantly face a barrage of new products and technologies, and have a difficult time differentiating marketing slides and grand promises from deliverable products when making strategic IT acquisitions. The solution is to create a structured, repeatable process for evaluating technology solutions and the vendors that provide them.

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Dell Unveils Internet-Enabled Customer Support Strategy


Dell Computer announced its plans to provide Internet-based, automated customer support.

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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eMachines Considering Internet Appliance


eMachines, Inc., is considering a foray into the "appliance" market. This adds to the number of vendors offering products in this new and growing market segment.

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Security and Trust: The Backbone of Doing Business over the Internet


Gaining the trust of online customers is vital for the success of any company with an online presence, particularly those that require sensitive data to be transmitted. This VeriSign white paper explores the latest developments in website security that online businesses should consider to build consumer confidence, protect their valuable brand, safeguard sensitive information, and increase transactions.

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Your Guide to Troubleshooting Voice over Internet Protocol


The sensitivity of voice over Internet protocol (VoIP) to delay and packet loss, compared with other network applications such as e-mail services, presents a big challenge. But if you have a basic understanding of VoIP traffic and of the quality metrics that VoIP monitoring tools can provide, you increase your ability to run your network smoothly. Learn about the statistics and metrics you need to maximize your VoIP use.

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