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Microsoft Convergence Europe 2014 Takeaways
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and allows users to intersect them in real-time or nearly so, and it can scale to millions or track down to one particular customer as well. Microsoft recently acquired Parature for customer self-service and knowledge management capabilities, but was still missing customer experience journey analytics, which helps glue all those functional pieces together to manage the journey. Other conference announcements included a new touch-optimized user experience delivered with Microsoft Dynamics NAV 2015 .
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Three Ways ERP Can Help Manage Risk and Prevent Fraud
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To meet the challenges of our global, information-based economy, employees and teams must work more efficiently and effectively with information. Solving these challenges requires tools and technology to manage vast amounts of data, facilitate information flow, and simplify the ways people work together. The technologies that comprise the 2007 Microsoft® Office system can help your company achieve these goals. Learn how.
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