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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 invention companies


Telecom Re-invention: Optimizing the Online Customer Experience
As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn

invention companies  Re-invention: Optimizing the Online Customer Experience Quocirca is a research and analysis company with a primary focus on the European market. Quocirca produces free to market content aimed at IT decision makers and those that influence them in business of all sizes and public sector organisations. Much of the content Quocirca produces is based on its own primary research. Source: Quocirca Ltd Resources Related to Telecom Re-invention: Optimizing the Online Customer Experience : (Wikipedia)

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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How the iPad Is Changing Retail POS Systems


The face of retail point-of-sale (POS) systems has changed dramatically over the last couple years. iPad technologies, for example, have become integrated into the payment process at retail and other types of stores. See how one start-up is changing the retail game with its iPad POS solution and taking on the old-school traditional POS players on the market today.

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So, You’re Considering a Paperless Office?


The concept of the paperless office has been around for many years, but only recently has this concept been turned into reality. This article analyzes the advantages and disadvantages of having a paperless office.

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Product Lifecycle Management Agility Founded on Innovation


Agile Software recognizes product lifecycle management (PLM) as an emerging business imperative for innovation. Now, Agile has a unique opportunity to leverage its position as the sole PLM vendor of significance to have a pure PLM pedigree.

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BWI Companies Selects VAI’s S2K ERP


BWI, a Texas-based wholesale distributor of lawn and garden products, selects VAI's S2K ERP system to enhance collaboration within its distributed sales force and transform its business. Find out what sealed the deal for BWI.

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A Buyer’s Guide to Business Management Software for Media and Publishing Companies


This document from NetSuite, A Buyer’s Guide to Business Management Software for Media and Publishing Companies, gives an in-depth look at the six most important goals for media and publishing companies when considering how to evaluate business management systems.

Many publishing and media companies are finding it a challenge these days to meet consumers’ desire to have content accessible on any device at any time, including on the Web, on smartphones or tablets, or in a printed publication, in a cost-effective way. With decreasing revenues from subscriptions and advertising, media companies can’t afford to be investing in strategies resulting in a financial loss. They need to be nimble enough to be able to quickly adapt to changing market realities, and have access to data that can help them in their decision-making processes.

How can publishers and media firms get the necessary data to make the best and most cost-effective decisions regarding their content? Ensuring you have the best-fit business management system is key. Read this buyer’s guide to discover what goals need to be met in your final enterprise management software selection, and use the handy evaluation worksheet during your selection process to easily check if the necessary functionality criteria to meet these goals are being met.

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Fatal Flaws in ERP Software Create Opportunity for Niche Software in CPG Companies


ERP software may fail to meet critical business requirements. When companies find that their ERP doesn't meet all of their business requirements, they should investigate niche software vendors who are focused on fixing fatal flaws. This paper discusses one of the potential fatal flaw areas in the CPG industry.

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A Quality and Compliance Training Road Map for Emerging FDA-regulated Companies


A Quality and Compliance Training Road Map for Emerging FDA-Regulated Companies Emerging life science companies face the same compliance and regulatory pressures as larger ones. Companies that outsource sales and operational functions need to disseminate training on key policies, procedures, and regulations to a wide audience—without the benefit of a dedicated training team. These companies demand solutions that automate the quality training effort without compromising the entire quality program.

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Reporting for Midsize Companies


Reporting is a valuable tool that can help you understand your company’s performance. The right reporting tool is simply the one that lets you work with information the way you want to, and gives you confidence that the information is relevant and accurate. Find out how a single reporting application can reduce the complexity of the reporting environment for IT, while delivering more benefits for your users.

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Open letter to companies planning on using Social CRM


If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers consider SCRM to be, not vice versa. As I mentioned in my post Social CRM is Dead, Long Live Social Media Flavored CRM, I see the “social” in SCRM as being related to human welfare and not only to social media. Therefore, SCRM should

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