Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC principal analyst P.J. Jakovljevic looks at WFM challenges facing organizations, particularly those with large, complex workforces, and how Kronos’ innovative solutions help companies control labor costs, minimize compliance risk, and improve workforce productivity.
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obvious reasons for pay, discipline, overtime, etc.). Companies use sophisticated scheduling systems (such as those from Kronos, Dayforce , RedPrairie , Schedulesoft , Reflexis Systems, etc.) to match resources to demand, and so the absence of a scheduled worker means less than optimal staffing. For example, if a distribution center or warehouse company needs 20 people to complete daily orders and two don’t show up for their shift, suddenly it has a hole to fill, and needs to know this as soon as