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IP Telephony 101: The Utter Beginner’s Guide
Telephony. Sounds harmless enough.First, a definition from Merriam-Webster: “the use or operation of an apparatus (as a telephone) for transmission of

ip telephony 101  Steps to a Successful IP Telephony Implementation What You Need to Know about VoIP Voice over IP Reliability How to Buy a Phone System The Definitive Guide to Successful Deployment of VoIP and IP Telephony—Chapter 1 Voice over IP Manageability Uh, IP telephony, right. “IP” stands for Internet protocol, which is where the problems begin. I understand Internet . The protocol part, not so much. From Wikipedia: “The Internet Protocol (IP) is a data-oriented protocol used for communicating data across Read More
Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » ip telephony 101


IP Telephony 201: The Nuts and Bolts of VoIP
In IP Telephony 101, I looked at the pros and cons of IP telephony, and a few of the considerations you should explore before making the switch to VoIP.We

ip telephony 101  Bolts of VoIP In IP Telephony 101 , I looked at the pros and cons of IP telephony, and a few of the considerations you should explore before making the switch to VoIP. We’ll turn now to the nitty-gritty of VoIP systems: the architecture, the equipment, the network structure, the software, and what you can expect to pay. But before we start, let’s get WAN and LAN out of the way. A LAN (local area network) serves a small geographic area (such as a localized group of buildings). A WAN (wide area Read More
10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

ip telephony 101  systems , hosted PBX IP Telephony , IP Telephone systems , private branch exchange PBX provider , PBX , PBX private branch exchange , IP PBX , PBX Phone system , business phone system , Internet-based Phone , PBX solutions , IP Telephony , PBX services , PBX broadband supplier , hosted broadband supplier , analog IP phones , hosted PBX services , hosted PBX solutions , IP PBX technology , IP PBX solutions system , IP equipment . voip-news Signing up for a hosted IP PBX provider is just like signing up Read More
Quality of Service for Next-generation Voice Over IP Networks
In order to support the requirements of voice deployments, next-generation networks must be capable of supporting a service equivalent to the existing public

ip telephony 101  for Next-generation Voice Over IP Networks In order to support the requirements of voice deployments, next-generation networks must be capable of supporting a service equivalent to the existing public switched telephone network (PSTN), in terms of reliability. Furthermore, these networks must be capable of carrying voice services even under heavy load, while maintaining the integrity of the voice calls, under even the most extreme circumstances. Read More
Unified Communications Guide: Staying On-Premise or Going to the Cloud
Whether your company has recently migrated from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified

ip telephony 101  from legacy telephony to VoIP or whether it has been on the VoIP path for some time, consideration of unified communications UC makes sense. While some businesses will be perfectly happy moving over to VoIP, others will want the richer set of benefits that come with UC. Once the decision to go with UC has been made, businesses have to choose between retaining their premise-based environment for communications applications and adopting cloud-based UC. This guide will help you to evaluate these options, Read More
Enterprise PBX Buyer’s Guide
On-premise internet protocol (IP) private branch exchange (PBX) systems can provide a relatively easy way for businesses to move to voice over internet protocol

ip telephony 101  Guide On-premise internet protocol (IP) private branch exchange (PBX) systems can provide a relatively easy way for businesses to move to voice over internet protocol (VoIP) and get a range of new features and capabilities for their phone systems. In this buyer’s guide from Focus Research, you will find details on what to look for, how to buy, what you can expect to pay and how to go about maximizing your investment in VoIP. Read More
Nortel Networks Succession Communication Server for Enterprise 1000
Companies establishing a pure Internet protocol (IP) environment can benefit from the capabilities that are only supported by IP telephony, including a

ip telephony 101  are only supported by IP telephony, including a simplified cabling infrastructure; dynamic host configuration protocol (DHCP)-enabled IP telephones that provide easier moves, adds, and changes; and support for 802.11 wireless devices, as well as the support of unified messaging, unified management, and web-based call center applications. Read More
9 Savvy Ways to Reduce the Cost of Your Existing Enterprise IP Telephony Network
Enterprise internet protocol (IP) telephony has proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for

ip telephony 101  of Your Existing Enterprise IP Telephony Network Enterprise internet protocol (IP) telephony has proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more attractive. Learn five effective ways to reduce expenses for paid calls; four valid tips to decrease costs for IP telephony network ownership and administration; and a Read More
Complete Guide for Securing MPLS Networks
The supply of multiprotocol label switching (MPLS) services and service providers has grown exponentially with the demand for Internet protocol (IP) and

ip telephony 101  Networks The supply of multiprotocol label switching (MPLS) services and service providers has grown exponentially with the demand for Internet protocol (IP) and Ethernet services. But while MPLS enhances packet processing speed and network performance, it lacks in security. As government and industry compliance regulations increase, organizations must invest in tools that can ensure security without affecting network performance. Read More
CIO Playbook: Enterprise Telephony
Many changes brought about by advances in IP communication technology, growth of cloud-based services, among others, are transforming business telephony and

ip telephony 101  about by advances in IP communication technology, growth of cloud-based services, among others, are transforming business telephony and affecting businesses both large and small. These changes can be seen as both challenges to deal with and opportunities to improve employee communications. Read up on a list of key drivers of change, along with some ideas about how to deal with and/or take advantage of them. Read More
IP Sentinel


ip telephony 101  Sentinel Read More
Supply Chain 201: Editors’ Picks
I’m a bit swamped right now, but I thought I’d address a number of specific requests from your comments in Supply Chain Management 101 by pointing you to a

ip telephony 101   Read More
Deployment of Cisco Extension Mobility in Enterprises
This white paper analyzes several deployment methods of Cisco Extension Mobility within Enterprise Cisco telephony environments and how to streamline

ip telephony 101  of Cisco Extension Mobility in Enterprises This white paper analyzes several deployment methods of Cisco Extension Mobility within Enterprise Cisco telephony environments and how to streamline commissioning. It presents how automatic configuration of auto-registered phones and end user sync to Microsoft Active Directory can be used by the Uplinx Auto Provisioning system to provide an automated process with a clear workflow that minimizes operational costs, reduces configuration errors, Read More
10 Golden Rules for Choosing a Telephony System
Now that phone systems can be delivered over a network, even smaller companies can have access to enterprise-grade calling features. Like any business-critical

ip telephony 101  Golden Rules for Choosing a Telephony System Now that phone systems can be delivered over a network, even smaller companies can have access to enterprise-grade calling features. Like any business-critical system, a telephony system is a major deployment that should be undertaken only after a thorough discovery of both your existing infrastructure and users’ needs. This checklist offers 10 rules to help you choose a new telephony system for your organization. Read More
Realizing Secure Networks by Overcoming Complexity: The Proteus IP Address Management System
Increased complexity, coupled with the adoption of voice over Internet protocol (VoIP), demands additional management overhead for enterprise- and carrier-class

ip telephony 101  Overcoming Complexity: The Proteus IP Address Management System Increased complexity, coupled with the adoption of voice over Internet protocol (VoIP), demands additional management overhead for enterprise- and carrier-class networks. This management need is compounded by requirement for corporations to implement IP version 6 (IPv6)-compatible networks to ensure capacity and service over the next decade. This transition will require careful planning, and naming systems will play a critical role. Read More
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