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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Winning the PCI Compliance Battle
The payment card industry (PCI) Data Security Standard establishes common processes and precautions for handling credit card data. Although achieving PCI

irc dss chat rooms  the PCI Compliance Battle Winning the PCI Compliance Battle If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Qualys® is headquartered in Redwood Shores, California, with offices in France, Germany, the U.K., Japan and Hong Kong, and has partners worldwide. Source : Qualys Resources Related to Payment Card Industry (PCI) : Payment Card Industry (PCI) (Wikipedia) Winning the PCI Compliance Battle PCI Compliance is also known as : P

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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SAP Introduces Work Patterns for Jam Social Software


SAP has announced an innovative set of pre-built collaborative process or “work patterns” for its Jam social software. SAP is leading the industry by providing these pre-built work patterns for its customers that combine expertise, content, problem solving, and templates with application and underlying real-time data from the business system. The first pre-built patterns bring together SAP Jam

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KANA Software Inc


KANA, the leader in Service Experience Management, provides solutions that deliver a customer-focused service experience that successfully balances customer interests with business goals. Service Experience Management uniquely unifies business process, case and knowledge management for customer service organizations. It leverages KANA's expertise in delivering consistent service across all communication channels, including email, chat, call centers, and Web self-service. KANA's Service Experience Management solutions allow companies to control every step within each customer interaction to deliver the ideal service experience. KANA's clients report double-digit increases in customer satisfaction, increased revenue growth while reducing contact center costs by an average of 20 percent. KANA's award-winning solutions are proven in more than 600 companies worldwide, including approximately half of the world's largest 100 companies. In October 2010, KANA acquired Lagan Technologies, the leader in Government to Citizen Technology solutions.

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Enterprise Feedback Management


Verint Enterprise Feedback Management™ (EFM) offers enterprises online, mobile and SMS survey capabilities, offline mobile applications for iOS enabled devices and reporting applications for iPhone, iPad and android devices. At the heart of the EFM solution is a respondent knowledgebase that grows richer with every interaction. It can be used to segment clients, enrich surveys with data you already know, and control contact frequency to prevent over-surveying. The knowledgebase also enables new information to be added over time. In addition, the solution includes embedded text analytics for the processing of unstructured text, interactive dashboards, and rich customer feedback reports. Verint’s EFM solution is part of its larger Voice of the Customer Analytics™ portfolio, which also includes the ability to analyze customer interactions from calls to the contact center, chat session and social media interactions through speech and text analytics.

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Sub7 Tells Chat Rooms All Your Stuff; F-Secure Leads the Battle


A hacker program called Sub7 will tell IRC channels all the stuff you don't want people to know.

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Leveraging Change Control to Meet PCI Requirements


Identity theft and credit card fraud affect all businesses—and the problem is only getting worse. In order to combat these threats, credit card companies have joined forces to introduce the Payment Card Industry Data Security Standard (PCI DSS). For financial institutions, complying with PCI DSS by using real-time monitoring and selective enforcement software can help to relieve the burden of unauthorized changes.

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Saudi Arabian Network Security Provokes Local Considerations


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Al Majdouie Group


With rapid expansion underway, Saudi Arabia-based logistics provider Al Majdouie Group’s custom-built enterprise resource planning (ERP) and point of sale (POS) systems just couldn’t keep up. When the company began looking for a replacement solution to satisfy all of its requirements, Al Majdouie turned to TEC. Learn how TEC’s methodology helped Al Majdouie evaluate three tier-one ERP solutions, quickly and impartially.

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Peoplefluent Acquires KZO Innovations by Bedford Funding


Peoplefluent has announced the acquisition of KZO Innovations by Bedford Funding, adding a new tool to its talent management suite. KZO video on-demand is a collaborative video technology that supports user engagement in contexts such as training, education, and communication. The KZO solution includes audio tagging, content searching, video tabbing, discussion threading, live chat, and

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Facebook Eyeing Enterprise Social Networking


The Financial Times reports that Facebook is secretly developing a social Web site for the enterprise called "Facebook at Work"—allowing users to keep their personal profile separate from their professional profile. Get the details in P.J.'s write-up.

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AspenTech Acquires Pipeline Scheduling and Dock Scheduling Software


Right on the heels of enhancing its aspenONE umbrella platform, AspenTech has announced the acquisition of pipeline scheduling system (PSS) and dock scheduling system (DSS) software from Refining Advantage, Inc. PSS allows pipeline companies, refineries, and terminals with pipelines to optimize their pipeline schedules, and thus potentially improve profitability and safety. DSS is used by

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