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Two Highly Focused Vendors Team For Their Markets' Good
For every vendor, focus often results with more value to its targeted customers. Two highly focused vendors that also remain profitable and growing even in

irenaissance customer portal  and ties into Ross's iRenaissance Customer Portal offering. Ross customers can use the portal to, e.g., publish product catalogs, and facilitate on-line order entry, order inquiry, and billing status functions. As for technology, the iRenaissance architecture is really flexible and open as it supports XML, the emerging Microsoft .NET architecture, and the Simple Object Access Protocol (SOAP). Look for more Ross' announcements with regard to incorporating Microsoft's BizTalk integration server product, as Read More...
Recruitment and Staffing
Recruitment and Staffing functionality allows the user to select and hire the right people with the right skill sets, as well as track the information regarding their recruitment for later analysis...
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Documents related to » irenaissance customer portal


Ross Systems, Inc.: In Process of Renaissance
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain industries; it is considered a

irenaissance customer portal  product architecture of its iRenaissance solution. The product will likely also be enhanced through 3rd-party alliances in the area of customer relationship management (CRM). We also expect the company to pursue alliances for business-to-business (B2B) e-commerce and supply chain collaboration within its industries of interest. Additionally, we believe that Ross will have to gradually shift its focus and resources solely to the process manufacturing ERP market. ANALYSIS Vendor Strengths Ross Systems has d Read More...
Ross Systems' Focus Yields More Value For Process Manufacturers
For a vendor, focus is good, as it often results with more value to its targeted customers. A highly focused vendor can also remain profitable even in

irenaissance customer portal  representatives (CSR's). Using the iRenaissance Customer Portal, Cambrex is improving customer service by providing accurate, timely information while increasing repeat business. They are accomplishing this with no increase in CSR staff. The metals and natural products industries, including pulp and paper, steel and building materials, account for 28% of the company's customers. Examples of specific functions for these industries, in addition to many functional requirements that are mentioned earlier in o Read More...
chinadotcom In The
Mid-market process ERP vendor Ross Systems is being acquired by its Chinese distributor, chinadotcom. Unlike some recent acquisitions that are based on the

irenaissance customer portal  over 1,000 companies using iRenaissance worldwide. Ross Systems' biggest challenge has been keeping up with the expanding footprint required for ERP applications. In order to maintain solid financial performance, Ross has not been able to acquire or build applications for supply chain planning (SCP) or customer relationship management (CRM). The addition of capital resources from chinadotcom should provide the needed resources to increase the size of the available suite of solutions. To its credit, Ross h Read More...
Way To Go, Ross Systems!
Although Ross Systems today is merely a shadow of a once solid profitable vendor, its embattled management deserves accolades for tenacity and pulling off a

irenaissance customer portal  CRM functionality. Further, the iRenaissance portal provides browser-based tools giving access to applications and data. Technically, Ross' seems to be catching up with its competitors too given a hefty R&D investment despite reduced revenues. Ross' has finally delivered the long needed product development initiatives: iRennaisance.connect, the Ross' XML-based web and back-office integration tool. Current developments include the evolution of a Java and XML web strategy, covering sales and customer manage Read More...
Portal Strategy: One Vendor's Story and What It Means to You
Epicor is working with Microsoft so that portal adopters can benefit from SharePoint's models and access to other enterprise data.

irenaissance customer portal  Strategy: One Vendor's Story and What It Means to You Market Impact Epicor 's announcement to provide rich portal content and create a standardized platform using Microsoft .NET, combined with its overall strategy to burgeoning portal applications, and the dwindling number of viable portal providers, indicates two things: portals are becoming indisputably important, but they are not a viable market on their own—at they will not be able to sustain a vast number of players. Part two of the Epicor to Read More...
Customer Profile: Multi-Chem
Oilfield production chemicals company Multi-Chem needed a new workflow solution to help manage key documents and processes. The solution needed to reflect the

irenaissance customer portal  BP Logix,document management software,document management workflow,electronic document management,workflow software,document workflow software,document management systems,document management,workflow software solutions,document management solutions,document management solution,bpm solutions,bpm solution,bpm systems,workflows software Read More...
11Ants Customer Response Analyzer
11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer.

irenaissance customer portal  Customer Response Analyzer 11Ants Customer Response Analyzer is software that allows marketers to target those customers statistically most likely to respond to a marketing offer. Read More...
How to Achieve a Great--and Profitable--Customer Experience
Learn how to deliver superior customer service in How to Achieve a Great and Profitable Customer Experience.

irenaissance customer portal  to Achieve a Great--and Profitable--Customer Experience The rules of the game have changed. Companies used to compete on product quality; today it‘s all about the customer experience. How does your company stack up? Learn how to deliver superior customer service in How to Achieve a Great—and Profitable—Customer Experience . You'll discover what it takes to have customers who spend more pay higher rates remain loyal to your company champion your brand to friends, peers, and business associates Read More...
Customer Relationship Management (CRM) RFI/RFP Template
Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality

irenaissance customer portal  Relationship Management (CRM) RFI/RFP Template Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality Read More...
ESS BI Portal Business Intelligence Certification Report
Enterprise Software Solutions' (ESS) BI Portal (version 4.0) is now TEC Certified in the business intelligence (BI) solution space. ESS' BI Portal application

irenaissance customer portal  Enterprise Software Solutions,ESS,BI Portal,TEC Certified,business intelligence,BI,TEC Certification Read More...
TEC Portal: Software Selection Made Easier
Get your software selection portal free trial today.

irenaissance customer portal  tec portal software selection easier,tec,portal,software,selection,easier,portal software selection easier,tec software selection easier,tec portal selection easier,tec portal software easier,tec portal software selection. Read More...
Profiting from Customer Lifecycle Value
Even the most competent customer relationship management (CRM) products cannot guarantee success without a well-grounded strategy. Often CRM initiatives rush to

irenaissance customer portal  from Customer Lifecycle Value Even the most competent customer relationship management (CRM) products cannot guarantee success without a well-grounded strategy. Often CRM initiatives rush to fix the technology and business-alignment issues, resulting in temporary CRM success. The purpose of this document is to help organizations in understanding customer lifecycle value for maximizing profits. Read More...
Laying the Foundation for Customer Data Integration
For increased revenues and improved profitability, customer data integration (CDI) should be a vital part of your business processes. CDI, unlike customer

irenaissance customer portal  the Foundation for Customer Data Integration For increased revenues and improved profitability, customer data integration (CDI) should be a vital part of your business processes. CDI, unlike customer relationship management (CRM), can deliver a valuable single view of a customer, without necessitating yet another complex system needing vast technical and organizational effort. Learn about CDI’s core capabilities, and which style of CDI is your best match. Read More...

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