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PPM for Professional Services Automation
PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
 

 is made a linking verb


Baan E-Commerce: a Wing, a Prayer & a Single Platform
Baan hopes e-Enterprise will put them on the e-commerce map.

is made a linking verb  A subcomponent of e-sales is the e-configurator tool, which delivers support for real-time sales configuration on the web. Baan E-Collaboration: a system that allows employees and business partners to interact on-line. Baan E-Procurement: an indirect procurement solution that connects to Baan's ERP-based procurement functionality. E-Enterprise is not alone in this market. Baan faces stiff competition from industry giants such as SAP with its mySAP.com offering, J.D. Edwards alliance with

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Mixed-Mode Enterprise Resource Planning RFI/RFP Template

Financials, Human Resources, Discrete Manufacturing Management, Process Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technolo... Get this template

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PPM for Professional Services Automation
PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...

Documents related to » is made a linking verb

Taking Innovation from a Buzzword to a Business Standard


Companies realize that innovation can mean the difference between effectively growing or transforming their business and falling behind. But for a company to thrive in today’s environment, innovation has to be seen as more than a clichéd talking point. It has to be a key part of the company’s core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services delivery models to evolve.

is made a linking verb  core business processes. Download this interview with Eric Verniaut, SAP’s head of North America services, to find out how innovation has helped services delivery models to evolve. Read More

PeopleSoft: No More a Humble Kid From a Rough Neighborhood?


PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting partners. PeopleSoft also has a new platform, a new set of products and a new surprising attitude of lambasting competition. Further, its financial results for the second quarter ended June 30, 2000 are upbeat.

is made a linking verb  the past year and is instituting a new certification program for nearly 12,000 individual consultants because of customers complaints about bad service and improper handling of software installation and configuration. The company officials said only 34 of 96 firms remain on the vendor's preferred-partner list. PeopleSoft will require better training for individually certified third-party consultants beginning in October. In addition, the vendor has bolstered its consulting division, PeopleSoft Read More

Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises


In general, most organizations agree that customer satisfaction—one measure of customer relationship management (CRM) success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology.

is made a linking verb  success—improves when CRM software is implemented. This white paper discusses the keys to successfully implementing CRM software solutions, as well as some of the important prerequisites—people and processes—to finding and installing CRM technology. Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

is made a linking verb  and a judgment call is required of where to draw the line between time, complexity and accuracy. Having an effective evaluation tool, and a process with an experienced analyst capable of vetting data and value provides better protection against methods that can miss the mark. The PDA KB can be made more complex, of course, particularly if it is intended for corporate wide selection. Wireless support, availability of applications, and communication compatibility may play a major part, particularly in data Read More

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

is made a linking verb  of the Customer This is made possible because an effective CRM solution integrates disparate customer databases across the enterprise to deliver a single, consolidated view of the customer. By amalgamating the details of every customer interaction across every touch point in the company, the system ensures that agents have access to a complete history for each customer. We know that in order to build successful and profitable relationships with clients, understanding their investment objectives and Read More

Why Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy


Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and allocating limited resources to meet key organizational objectives. Using PPM can also help you better align and manage your people, projects, and processes—giving you the ability to react quickly to change and minimize risk in the current declining market.

is made a linking verb  Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and allocating limited resources to meet key organizational objectives. Using PPM can also help you better align and manage your people, projects, and processes—giving you the ability to react quickly to change and minimize risk in the current declining market. Read More

What Is Outsourceable and What Is Not


Product engineering outsourcing (PEO) has evolved over the years. The process, from initiation to the closing phase, vary depending on the product and on the provider. Still, practically every phase in product engineering is outsourceable—from ideas, design, and analysis, to simulation, conversion, and documentation; to prototyping, testing, production, and knowledge-based engineering. Find out more.

is made a linking verb  Is Outsourceable and What Is Not Product engineering outsourcing (PEO) has evolved over the years. The process, from initiation to the closing phase, vary depending on the product and on the provider. Still, practically every phase in product engineering is outsourceable—from ideas, design, and analysis, to simulation, conversion, and documentation; to prototyping, testing, production, and knowledge-based engineering. Find out more. Read More

Extending COBOL to SOA, Web Services, and Beyond: A Look at the Architecture with a Mainframe Perspective


In the rush to explore the “next big thing” in software technology, it’s easy to forget the huge investment you’ve already made in mainframe assets. These assets have performed the business functions that they were designed for, but it’s OK to remain open to new solutions too. By leveraging existing assets while moving to a service-based architecture, you can extend your existing business resources while saving money.

is made a linking verb  solutions too. By leveraging existing assets while moving to a service-based architecture, you can extend your existing business resources while saving money. Read More

Software as a Service: A Cheaper, Faster Way to Access Applications


The dismal economy hasn't been bad news for all segments of the IT industry. The market for applications delivered in a software-as-a-service (SaaS) model is increasing thanks to customers who seek better/more targeted functionality, quicker deployment/access, lower up-front and ongoing cost, and ease of use. Learn why SaaS has a history of thriving in down cycles, and what to look for in a SaaS solution.

is made a linking verb  a software-as-a-service (SaaS) model is increasing thanks to customers who seek better/more targeted functionality, quicker deployment/access, lower up-front and ongoing cost, and ease of use. Learn why SaaS has a history of thriving in down cycles, and what to look for in a SaaS solution. Read More

Frontstep (Nee Symix Systems) A Step Closer To A Turnaround


While Frontstep reported its fourth consecutive loss in Q2 2001, which was also the first quarter the company operated under the new name, the latest license income increase and success in balancing product/services offerings mix, might bode well for the company’s return to profitability.

is made a linking verb  growth in service revenue, is expected to result in an improving revenue picture moving forward. We significantly reduced our loss in the second quarter as planned, while continuing to invest in product and channel development. We are on track to report an even smaller loss in the third quarter and return to profitability in the fourth quarter ending in June, continued Sasser. This was an exciting quarter in terms of new customers and business partners. We won more new customer orders this quarter Read More

The Challenges of a Business Intelligence Implementation: A Case Study


The University of Illinois provides a good example of extensive integration of its business intelligence (BI) solution and data warehousing environment with its enterprise resource planning (ERP) solution.

is made a linking verb  Yale . The university is recognized as a world-class center for medical, computing, engineering, and agricultural research. Faculty and staff, for example, built the first computer owned entirely by a university; developed a computer-based learning system; and created Mosaic , the first popular computer browser. Its Chicago-based Medical Center is well-known for organ transplantation and research into diabetes. Nearly twenty faculty and alumni have received Nobel Prizes, and sixteen have won Pulitzer Read More

Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software


When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and profitability.

is made a linking verb  in a Challenging Economy: Online (Software as a Service) versus Traditional Software When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS) offers many advantages over traditional software, especially in terms of the on-going costs of maintaining and upgrading systems. Learn how passing those burdens on to a SaaS vendor can help your company focus on optimizing efficiency, productivity, and Read More

A SaaS Start-up Cautionary Tale: The Makana Experience (Or: How You Can Create a Great Product and Still Hit the Wall)


Great products and a growing customer base are not enough to succeed in the SaaS ICM marketplace. Find out why Makana, a startup SaaS vendor, found it difficult to reach profitability.

is made a linking verb  earnings, if sales turnover is higher or lower than expected, and so on.   User Recommendations, Part 1: Making the Case for Automating Sales Compensation Plans In the sales compensation annual cycle, there are four discernable cyclical phases: plan, automate, pay, and analyze. The plan design typically gets revisited every year for alignment with strategy, whereby sales administrators and executives have to “carefully model even the smallest design changes” (as noted by Bob Conlin in his excellent Read More

Configuration Guide: Managing Virtual Servers Using a Virtual Machine Manager and a Clustered File System


Virtual data centers must enable increased physical server use and central management of virtual machine infrastructure. A clustered file system, with a virtual machine manager (VMM), can add critical new management and migration capability to current virtual servers. Before installing and configuring VMM, find out the hardware and software required for migration and integration, and helpful “how-to” pointers.

is made a linking verb   Read More