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If There's One Thing CRM Tells Us: Don't Do PLM the Same Way
Product lifecycle management (PLM) doesn't work, but it should. Industry's general approach and attitude to PLM mimics the early days of customer relationship

is water verb  our customers and suppliers is a sound one. It's just that buying PLM doesn't always make that happen. In my view, industry's general approach and attitude to PLM very much mimics the early days of customer relationship management (CRM), and lessons abound from that experience that should help when tackling the ifs and hows of PLM investment. What CRM is actually about can be summarized in four points collecting all the data concerning the customer to enable and empower individuals—the so-called Read More

ERP for the Utilities Industry
Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR,...
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Documents related to » is water verb


The Ghost in the Machine: Where Has Process Automation Left the Consumer?
Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of

is water verb  Conflict and Malaise There is a growing trend in business circles towards customer advocacy as a means for enterprises to manage customer experience branding. Today's consumers are generally better informed (and in some respects more militant) than their counterparts from fifty years ago, and marketers and customer service representative (CSR) managers are finding it necessary to adapt their strategies to take this into account. It turns out that customers don't have complaints. They have full-fledged Read More
The Proof Is in the ROI
A well-thought out, comprehensive ROI (return on investment) marketing and sales program is becoming a must in today's difficult business to business (B2B

is water verb  Proof Is in the ROI Introduction In helping clients develop their marketing position, I tell them that sooner or later, they have to dig down to uncover the truth about their products. Not what they think (and hope) is the products' true nature and value, or what it was designed to be, but the real, bedrock truth. Digging takes effort, and you may not find what you thought was down there. But it's necessary, because you had better be able to prove any claim you make. Positioning depends on being able Read More
When Passwords Aren't Enough: The Need for Strong Online Authentication That Is Easy to Use
For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This

is water verb  Strong Online Authentication That Is Easy to Use For public-facing Web sites or those with a large consumer audience, finding a way to implement strong security that is easy to use is a great challenge. This paper examines the security threats associated with weak authentication practices on the Web, why businesses need to strengthen online authentication, and new approaches for delivering one-time passwords and two-factor authentication. Increase your Web site security now. Read More
Is Your Enterprise Application on a Road to Nowhere?
Consolidation is a well-documented trend and is to be expected in the market for enterprise applications. This article outlines the evolution of the enterprise

is water verb  specific formats. And there is the relentless demand to increase operational efficiency and product quality year after year while reducing costs. How do you keep up with these demands? If your enterprise application cannot change as fast as, or faster than, your business, it actually hinders you from achieving your goals. This means that your application vendor must, like you, continue to make changes and improvements. Yet because of recent developments in the enterprise applications market, your Read More
Zavanti CRM Is Now a TEC Certified Solution
TEC (Technology Evaluation Centers) is pleased to announce that Zavanti CRM is now one of TEC’s customer relationship management (CRM) certified solutions

is water verb  CRM Is Now a TEC Certified Solution TEC (Technology Evaluation Centers) is pleased to announce that Zavanti CRM is now one of TEC’s customer relationship management (CRM) certified solutions and is available for evaluation online in the Customer Relationship Management (CRM) Evaluation Center.   Within the next few weeks, the Zavanti CRM certification report will be available for download on the TEC Certification Reports page . The report will provide a detailed overview of the product, with a Read More
POLL: Is Cloud-based Accounting/Financial Software Right for You?
TEC is preparing a new Financial Packages Buyer’s Guide, and we’d like to hear your thoughts on cloud-based finance and accounting software. Your responses to

is water verb  Is Cloud-based Accounting/Financial Software Right for You? TEC is preparing a new Financial Packages Buyer’s Guide, and we’d like to hear your thoughts on cloud-based finance and accounting software. Your responses to the questions below will help us keep the guide focused on the needs of real-world accountants, financial managers, IT specialists, and other professionals. {democracy:70} {democracy:71} {democracy:72} {democracy:73} {democracy:74} Thanks for taking the time to participate in this Read More
Is Instant Messaging (IM) Threatening Your Company's Security?
There is a way to use IM securely in the workplaceand you can find out how in bullet-proofing instant messaging.

is water verb  The fact is, IM is a primary pathway for malware infection , and can leave you with infected or corrupted files; loss of key data; financial loss; identity theft; copyright infringements; and compliance violations. Don't wait for disaster to strike. And you don't have to ban a tool employees find extremely useful for getting their jobs done. There is a way to use IM securely in the workplace—and you can find out how in Bullet-proofing Instant Messaging . Learn how to protect yourself , your employees, Read More
Is IoT Changing the Face of Omnichannel Retail?
Omnichannel retail has forever changed the face of retail. And now, another recent innovation, the Internet of Things, is poised to change the face of retail

is water verb  their PC. The item is then shipped to the consumer’s home, who later on posts a review of the product and their buying experience on Facebook using their tablet. They subsequently decide to return the product in-store. This type of shopping experience is what consumers with access to multiple shopping channels expect these days. The Internet of Things (IoT) is a recent consumerist-driven technological development that can indeed influence omnichannel. As consumers start equipping their homes and lives Read More
Made2Manage (v.7) Is TEC Certified for Discrete Manufacturing ERP
Technology Evaluation Centers (TEC) is pleased to announce that Made2Manage (v.7.0) by Aptean is now TEC Certified for discrete manufacturing enterprise

is water verb  (v.7) Is TEC Certified for Discrete Manufacturing ERP Technology Evaluation Centers (TEC) is pleased to announce that Made2Manage (v.7.0) by Aptean is now TEC Certified for discrete manufacturing enterprise resource planning ( ERP) under the ERP Evaluation Center. Aptean was formed with the merger of CDC Software (CDC) and Consona Corporation (Consona) during the summer of 2012. The goal of Aptean is to deliver an exact-fit solution for specific business. As a whole, Aptean has more than $280 Read More
Is Social Media Going to Kill Sales Cold Calling?
Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are

is water verb  over the phone or is it mostly a shot in the dark? Are you aware that you can use social media for sales, which has advantages over cold calling? In order to answer these questions, let’s take a look at how cold calling and social media can help you with three of the most important rules of selling. People Like to Buy—But Don’t Like to Be Sold People will reject you when you try to force them to buy anything but will buy a product if they think it was their decision. When you make a sales call, the Read More
Is Your Business Ready for ERP?
While small businesses may be able to get by with spreadsheets, growing enterprises need to adopt new, better-suited technology such as enterprise resource

is water verb  Your Business Ready for ERP? While small businesses may be able to get by with spreadsheets, growing enterprises need to adopt new, better-suited technology such as enterprise resource planning (ERP). This white paper examines key questions such as: How do we know we need a new ERP system? What are most important factors to consider in a modern ERP selection? Download this white paper now, for answers to these questions and more. Read More
Baan Defectors - Is This Only Tip of an Iceberg?
While Baan may have avoided euthanasia in the nick of time, evidence is mounting that a number of anxious and/or disgruntled customers have not found this

is water verb  Defectors - Is This Only Tip of an Iceberg? Baan Defectors - Is This Only Tip of an Iceberg? P.J. Jakovljevic - August 16, 2000 Event Summary A number of Baan's anxious and/or disgruntled customers have not found that Invensys' announcement in July that it would be satisfied with less than 95% control over the company, thus helping Baan avoid euthanasia, reassuring. According to a press release from July 11, ROI Systems, Inc. announced that Peer Bearing Company, one of the world's leading producers Read More
What Is EDI?
Electronic data interchange (EDI) is a general term used to explain computer-to-computer exchange of routine business documents, using an approved, standard

is water verb  Is EDI? Electronic data interchange (EDI) is a general term used to explain computer-to-computer exchange of routine business documents, using an approved, standard format, without human intervention. Understanding your primary goal is vital when beginning to implement an EDI system. Find out how your business can run more efficiently and effectively with an EDI solution. Read More
Is HCM for everyone?
Human capital management (HCM) software is traditionally understood as addressing human resource (HR) plus talent management business requirements. While HR

is water verb  capital management (HCM) software is traditionally understood as addressing human resource (HR) plus talent management business requirements. While HR software is now quite affordable and adopted by many businesses, a comprehensive HCM suite that includes talent management modules is not equally accessible. Talent management products are relatively new on the market. Some of them, especially niche solutions, carry high integration costs, and others are expensive due to the novelty of the technology that Read More

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