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WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

isp service providers  own (rather surprisingly crude) ISP service will also benefit from this. MMDS brings the capability of on-line performance in the larger cities where the availability of high bandwidth has transformed the business landscape. It also raises the high probability of new dot-com's springing up in more remote corners of the U.S. to support much of the new infrastructure that is likely to develop, as evidenced from Internet history to date. There is Competition Competing for the mobile business are also the Read More...
ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
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Documents related to » isp service providers


Earthlink Leads the Way in DSL Security
DSL providers speed up their customers' Internet access, however, at the same time they also expose these customers to enormous security risk. Earthlink has

isp service providers  price increase over traditional ISP services, users can upgrade to a DSL line and access the Internet at record speeds. However, one of the biggest stumbling blocks to doing so has been the security implications. DSL services expose your system to a much greater degree to cybercriminals and cybervandals. Market Impact Until Earthlink's announcement, the only way for ISP customers to protect themselves from wily world wide web security intrusions was for customers to take this task into their own hands. Read More...
Intel Throws its
Red Hat said that Intel plans to make Red Hat Linux software available on powerful server computers designed to run websites.

isp service providers  current dominance of the ISP market. The combination of this event and Intel's enabling of Gigabit Ethernet performance on Linux (by virtue of the drivers for their PRO/1000 Gigabit Server Adapter) indicates that Intel is committed to Linux for the near term. We do not expect this to cause market consolidation in the short term (12 months), but rather a leveling among market share figures between Solaris/Unix/Linux. Linux will not overtake Solaris, just get closer. User Recommendations This announcement Read More...
Do We Already Know Whether You’re Going To Read This Article?
SLP InfoWare announced a product that can predict which of an ISP’s customers are likely to leave.

isp service providers  ISPs. User Recommendations An ISP should certainly give SLP InfoWare a call. However, we caution that almost any intervention is likely to cause some improvement in whatever statistic you measure. We therefore believe that for any product that proposes to improve performance, testing the efficacy of the model is necessary. In essence, to test a product objectively you could randomly split your user population into two groups; new users should be assigned randomly to one of the groups. In the case of a Read More...
Mirapoint Launches Global Partner Program
Mirapoint has expanded its presence in the ASP / ISP messaging community, both in terms of name recognition and product functionality and has logically

isp service providers  its presence in the ASP/ISP messaging community, both in terms of name recognition and product functionality and has logically implemented a partner program called MAPP. Within the 'MAPP' program, there are two levels or designations of partnership, service providers and value added resellers (VARs). In order to obtain a Mirapoint partnership, companies are required to have two Mirapoint certified engineers on staff. Some of the advantages or benefits of being a Mirapoint partner are reasonably standard Read More...
AT&T PocketNet Service Goes Wireless With Novell GroupWise
Novell’s GroupWise product is the second collaborative messaging system that has teamed with AT&T for the wireless PocketNet service. Lotus Notes currently has

isp service providers  T PocketNet Service Goes Wireless With Novell GroupWise Event Summary SALT LAKE CITY (BrainShare 2000), March 27 /PRNewswire/ -- Novell, Inc. (Nasdaq: NOVL - news), a leading supplier of Net services software, announced the public beta availability of wireless access to Novell GroupWise via AT&T PocketNet service for business customers. GroupWise, Novell's premier knowledge platform and a key component in the new DENIM(SM) Net Portal Services strategy, will now deliver a wide array of Net services Read More...
7 Ways Service Culture Can Drive Revenue
Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service

isp service providers  Ways Service Culture Can Drive Revenue Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal. Read More...
Market Landscape Report: Field Service Management
If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from

isp service providers  Landscape Report: Field Service Management If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report. Read More...
How Wipro Transformed BT’s Release-service Introduction, Testing, and Deployment Activities
This IDC Buyer Case Study examines BT's successful project to reduce costs and raise efficiency and quality in its release-service introduction, testing, and

isp service providers  Release-service,BT,offshore,deployment management Read More...
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

isp service providers   Read More...
E-Business Customer Service Success at H.B. Fuller Company
Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

isp service providers  Business Customer Service Success at H.B. Fuller Company Company Issue    H.B. Fuller Company is a global specialty chemicals manufacturer with annual sales in excess of $1.3 Billion. The company markets and manufactures thousands of products-including adhesives, sealants, and coatings-used in products ranging from automobiles to envelopes, and cereal boxes to satellites. H.B. Fuller sells to customers directly and through distributors in more than 100 countries. H.B. Fuller North America (HBF NA) is Read More...
The Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010
This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences

isp service providers  Forrester Wave: CRM Suites Customer Service Solutions, Q3 2010 This paper evaluates various service software solutions for customer service and business process professionals to create differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service options, and demand real-time responses. Also, social media has grown to be an important new channel for interacting with customers and engaging in innovative ways. Read More...
Case Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations
Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer

isp service providers  Study: Electrolux Brazil Chooses ServiceMax to Improve Field Service Operations Electrolux Brazil was using multiple systems for managing partners and service operations, which translated to loss of information, lower than desired customer satisfaction, and lost money on inaccurate warranty information. With ServiceMax, Electrolux has streamlined processes, increased revenue due to accurate warranty renewal info and alerts, and improved customer satisfaction rates for its service. Read the case study. Read More...

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