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Fighting Spam in an ISP Environment: Challenges, Solutions, and Best Practices
An Internet service provider (ISP) presents one of the most complex environments for managing spam, due to the sheer volume of e-mail, and the high service

isp service  Spam in an ISP Environment: Challenges, Solutions, and Best Practices An Internet service provider (ISP) presents one of the most complex environments for managing spam, due to the sheer volume of e-mail, and the high service levels demanded by customers. The main challenge for ISPs seeking anti-spam solutions is thus to find products that provide the flexibility to suit a wide variety of users, and the preferences of those users. Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » isp service


Mirapoint ~ ISP Messaging Solution in a Box?
The Mirapoint administration client allows you to also administer services directly. Mirapoint supports SNMP (Simple Network Management Protocol), NIS (Network

isp service  organization in mind. Typical ISP messaging gurus, when they can be found, claim salaries reaching above $200,000 (USD) making support an extremely costly issue. Mirapoint built a messaging appliance with the aim of ease of administration , enabling start-up ISPs and smaller technical organizations to take advantage of robust messaging features without the need for highly skilled support personnel. In 1999, Mirapoint released two lines of Messaging Appliances (MA), the ES Series (Enterprise Series) and Read More...
How To Conquer the Challenge of Delivering E-mail to 100,000+ Recipients
In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail

isp service  have Internet service provider (ISP) restrictions. Today, delivering your e-mail newsletter can be a real challenge, especially with a list of over 10,000 recipients. Instead of adopting one of several seductive but outdated solutions, a better alternative may be to use an e-mail service provider. Read More...
Small Business VoIP Service Providers Buyer’s Guide
Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of

isp service  Wireless Service Provider | ISP Service Provider | DSL Service Provider | Network Service Provider | Online Service Provider | Find VoIP Service Provider | Private IP Networks | E911 | Call Hold with Music on Hold | Conference Calling | Click to Call | Call Queuing | Call Center Function | Attendant Console | Call Grouping | Remote Office Features | Scheduling Features | VoIP Basic Features | Hosted Phone Service | FAX Support | Top Service Providers | VoIP Service Providers Benefits | IP Service Read More...
WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

isp service  own (rather surprisingly crude) ISP service will also benefit from this. MMDS brings the capability of on-line performance in the larger cities where the availability of high bandwidth has transformed the business landscape. It also raises the high probability of new dot-com's springing up in more remote corners of the U.S. to support much of the new infrastructure that is likely to develop, as evidenced from Internet history to date. There is Competition Competing for the mobile business are also the Read More...
A Guide to ERP for Service Organizations
Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In

isp service  Guide to ERP for Service Organizations Enterprise resource planning (ERP) is enabling service organizations to streamline service delivery, optimize operations, and improve customer satisfaction. In this podcast, TEC analyst Neil Stolovitsky sits down with Oracle’s Ted Kempf for his take on the unique implementation requirements of ERP systems for professional service organizations, as well as the role technology plays in running a successful service business. Read More...
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

isp service  Can they modify earlier dispatching decisions to make room for a new appointment? The list could be much longer, but the point is clear: If the automated changes have limited scope compared with what human dispatchers are routinely expected to manage, then most exceptions will be handled manually. The solution is “managing the operation” rather than “automatically making decisions.” We at ClickSoftware believe that we are by far the leading solution of the second type, whether the comparison is Read More...
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

isp service  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More...
Service Partners
Business Consulting Company, with more than 20 years of experience in ERP, CRM and Supply Chain Management Implementatio Projects.

isp service   Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

isp service  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including

isp service  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn't identify one person, or Read More...
Case Study: VAI Improves Customer Service with Business Portal
Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail

isp service  collaboration platform supports a dispersed workforce by giving traveling employees the tools they need when and where they need them VAI (Vormittag Associates, Inc.) helps companies effectively plan for the future whatever it may bring by providing affordable Enterprise Resource Planning (ERP) software and associated services to clients in the manufacturing, wholesale and retail industries. The VAI S2K suite of products helps small and mediumsized businesses (SMBs) stay on top of fast-moving markets by Read More...
Transform Your Service Organization into a Performance-driven Leader
Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not

isp service  Your Service Organization into a Performance-driven Leader Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything Read More...
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

isp service  the system and then displaying them on the customer portal can cause some users to regard giving out sensitive information as “hanging themselves. Resistance to the software by customer service personnel and inadequate development and maintenance of the system's knowledge resources, business rules, and other configurations have in some cases made it even more difficult to attract new customers and retain old ones. Competition in the fragmented SRM marketplace is rapidly evolving and intense, and one Read More...

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