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Globally Distributed Software Testing Team Enhances Communication and Simplifies Issue Management with ProjectLocker
TESTCo was accustomed to managing its issue tracking for software testing using Microsoft Excel or one of its customers’ homegrown solutions. But as operations

issue communication  Enhances Communication and Simplifies Issue Management with ProjectLocker TESTCo was accustomed to managing its issue tracking for software testing using Microsoft Excel or one of its customers’ homegrown solutions. But as operations expanded, the company realized it needed a better system to manage this process—one that could monitor issues and ensure they were resolved and documented. Using ProjectLockers Issue Manager, TESTCo has benefited by saving on maintenance hours and costs. Read More...
Picture Archiving Communication Systems (PACS) for the Health Care Industry
PACS (Picture Archiving Communication System) manages the storage and display of digitized diagnostic images such as x-rays, CT Scans, and ultrasounds for use by radiologists and other clinician...
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Documents related to » issue communication


Extending VoIP to Remote Locations: Challenges and Solutions
In the past, the growing pains of voice over Internet protocol (VoIP) centered on voice quality. However, VoIP solutions are now attractive alternatives to

issue communication  considered beforehand. The management issue Finally, it is essential for VoIP implementers to fully take into account the need for effective management of VoIP infrastructure at remote offices. Most IT organizations have tools in place for monitoring IP network infrastructure in remote office. However, this is not sufficient for ensuring the ongoing health of voice service across the data network, because IT staff at headquarters must be able to do more than just assess whether or not there is a Read More...
Blackboard to Offer Anti-bullying Texting Service for K-12 Schools
Blackboard has announced the launch of TipTxt, a two-way free-of-charge texting service that allows students to confidentially notify school officials of

issue communication  has been a major issue for the American educational system, as most children feel intimidated about reporting abuse by their peers. Dr. Lisa Andrejko, Superintendent of Schools for Quakertown Community School District, one of the first districts to pilot the service explains: Some students tend to not be as comfortable with face-to-face and text is how they communicate. Using technology to report situations and alert school officials without having to be in their presence or be seen is a very effective Read More...
Project Management Communication: Developing a Plan (Part 2 Of 3)
Frequently when project teams convene to discuss post-project reviews, project team members feel that if communication had been better, the project would have

issue communication  12. financial reports 13. issue logs 14. risk logs 15. change request logs 16. role-responsibility matrix 17. project organization chart Given the nature of the communication models above, it is clear that listening is of equal importance to asking the correct questions and validating observations. Some of the challenges that project teams face can be attributed to the short-term nature of the projects themselves. These challenges may include working with individuals that the team has never worked with Read More...
Creating Business Value with Communication-enabled CRM Processes: Enhancing Marketing, Sales, and Service
Customer relationship management (CRM) issues can often be traced to ineffective processes involving human communication. But you can overcome the limitations

issue communication  telecommunications operator, the key issue driving sales strategy in business-to-business markets was commoditization. The CEO asked his VP of sales exactly why revenue targets weren't being met. Was pricing the key factor - or were results tied to the motivation of individual sales staff? Were outcomes related to deteriorating customer service levels? Since data entry into the customer relationship management (CRM) application was at least two weeks late - and customer interaction history and telephone Read More...
Current Trends in Messaging
As electronic communication has grown, geographic boundaries have shrunk, enabling an onslaught of mobile executives.

issue communication  technical headaches, human resource issues, and to decrease operating costs. Companies larger than 500 users should look to keep their primary messaging systems internally hosted as a 3-year life cycle indicates a significantly higher outsourcing cost when weighed against the costs of an internally hosted system. Trend 4: Messaging Security and Management As the number of electronic mail users grows astronomically, so do the levels of spam and viruses. The problem has existed for several years, with the Read More...
Culture Is a Business Issue
Company culture is unique and provides arguably the most sustainable competitive advantage an organization can have for distinguishing itself against the

issue communication  Is a Business Issue Company culture is unique and provides arguably the most sustainable competitive advantage an organization can have for distinguishing itself against the competition. With culture impacting your talent, products and services, clients, and even revenue, it’s important to measure, review, and nurture it. Download this guide to learn how to help build a strong company culture within the workplace to help your company thrive. Read More...
Case Study: The Islander Group
The Islander Group generates over $18 million (USD) annually through its Web site, mail-order catalog, and warehouse operations. Seamless communication across

issue communication  Study: The Islander Group The Islander Group generates over $18 million (USD) annually through its Web site, mail-order catalog, and warehouse operations. Seamless communication across the manufacture, supply, and distribution of its products is crucial to maintaining productivity, and profitability. But its business systems were no longer reliable or upgradable. Learn about the company’s requirements for a new system, and how PRONTO-Xi met them. Read More...
How to Set Up a DID Management System
The Internet industry is intensifying day by day as it becomes the basis of communication for businesses. With the introduction of voice over Internet protocol

issue communication  to Set Up a DID Management System The Internet industry is intensifying day by day as it becomes the basis of communication for businesses. With the introduction of voice over Internet protocol (VoIP), communication costs have been greatly reduced, and the Internet industry is thus introducing variant services to consumers that were unthought of before. One of these emerging ideas is direct inward dialing (DID). Read More...
How to Reduce Business Risk through Secure User Access for SAP
Unencrypted communication between users’ workstations and the backend SAP servers is a significant vulnerability to your SAP environment. This can put the

issue communication  management to potential compliance issues with regulations and data privacy laws. This whitepaper shows how to improve your company's business results by avoiding this specific IT security risk within your SAP environment. SAP offers an option to strongly protect all communication between SAP client software and SAP servers, called Secure Network Communications (SNC) . With this feature activated, confidentiality, integrity, and proof of origin of any communication within the distributed SAP landscape Read More...
Addressing the “Big Data” Issue: What You Need to Know
There is no doubt that big data, i.e., organization-wide data that’s being managed in a centralized repository, can yield valuable discoveries that will result

issue communication  the “Big Data” Issue: What You Need to Know There is no doubt that big data, i.e., organization-wide data that’s being managed in a centralized repository, can yield valuable discoveries that will result in improved products and performance—if properly analyzed. Nonetheless, you must look before you leap. This white paper shows you what you need to know about big data, including the challenges big data presents, must-have practices to successfully manage a company’s big data, as well Read More...
A Suggested Workflow to Complement Issue Management Systems
When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky

issue communication  Suggested Workflow to Complement Issue Management Systems When companies buy software tools what do they expect from them? Guided by common sense, one might think that a software tool is expected to render clunky manual methods gracefully automated. As a result, information and knowledge would be diligently arranged in databases and easily searched, found, and accessed. Let’s imagine, for instance, a customer relationship management (CRM) system and further look at its issue management component. What Read More...
UMA and 2G/3G Femto Cell Deployment
Mobile and Internet technologies are now the de facto standards for daily communication. Service providers take the opportunity to launch innovative solutions

issue communication   Read More...
The Cyber Defense Market
Acts of cyber aggression could lead to a cyber war or worse. Capitol Hill is giving attention to this security issue, and vendors are creating new offerings and

issue communication  attention to this security issue, and vendors are creating new offerings and expanding existing programs—creating new opportunities in the defense industry and opening doors for new players. Learn more about the blurring between information security vendors servicing the private sector and those in the defense and intelligence industry. Read More...
Why Your Organization Needs to Focus On Outbound Content
Electronic communication tools can provide enormous benefits for your employees, as well as distinct competitive advantages. However, they also carry the risk

issue communication  Your Organization Needs to Focus On Outbound Content Electronic communication tools can provide enormous benefits for your employees, as well as distinct competitive advantages. However, they also carry the risk that employees might communicate in ways that violate corporate policies, various statutes, or best practices. Find out about the key steps you should take to mitigate the risks you face from employee use—and misuse—of communication tools. Read More...

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