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Outsourcing Best Practices-A Primer on Outsourcing Governance
The cardinal sin of outsourcing governance is to focus entirely on the mechanics and the price. If you do that, you’ll squander the true potential of the

issues outsourcing  can focus on strategic issues and goals, while the outsourcing partner takes on the operation and maintenance of some or all of the company’s systems. With outsourcing came the need for effective governance to ensure an appropriate level of control and oversight of a third party provider. This white paper focuses on ways to eliminate the dangerous question of “Who knows best?” by suggesting ways in which companies can effectively select a compatible outsourcing partner who understands both parts of Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » issues outsourcing


Accelerated Outsourcing
Chief financial officers (CFOs) and procurement directors want to speed up and simplify the outsourcing provider selection process, to reduce costs and gain

issues outsourcing  sooner. Here are key issues you should consider when fast-tracking the process of scoping and negotiating a sourcing transaction. Collaboration and interaction are key to shortening the process while still achieving your end goal. Find out more. Read More...
Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on

issues outsourcing  management: Appropriate mitigation of issues and resolution   Value Realization   Change and program management: Manage demand for services as well as leverage and focus service provider capabilities Service quality management: Create optimization through standardization, defined performance and satisfaction levels Communication management: Business requirements, relationship alignment Examples of activities: Ensure delivery of expected cost savings Ensure market pricing for services Institutionalize Read More...
Outsourcing Challenges: Avoid the Pitfalls
Outsourcing can provide management with a powerful tool to control cost and enhance product and service delivery. Yet so many outsourcing initiatives fall short

issues outsourcing  are organizational change management issues that can scuttle best intentions. EPG has an experienced staff with deep background in outsourcing and organizational change management. Our staff has a track record of assessing the affinity between the outsourcer and the outsourcing entity to provide an objective and more complete “bottom line” for Executive Management. EPG staff has successfully transitioned business process to outsourcers and helped the staff to identify their interests in the Read More...
Who Benefits from Outsourcing?
While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced

issues outsourcing  there are so many issues and constituencies involved? This White Paper explores the economic and political implications of outsourcing and offshoring, while identifying cultural differences that can make or break a sourcing relationship and examining techniques for managing successful deals. Outsourcing and Offshoring: Good for Politics? A simple search of the Web produces endless reports on the pros and cons of both outsourcing and offshoring. However, there is one important issue that most articles, Read More...
Procurement Outsourcing: 10 Things Companies Really Want to Know
Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing

issues outsourcing  Outsourcing: 10 Things Companies Really Want to Know Procurement Outsourcing: The 10 Things Companies Really Want to Know draws upon recent discussions with dozens of companies that are exploring outsourcing services. Jason Gilroy and colleagues draw upon their years of procurement expertise to provide answers to common questions surrounding the outsourcing of procurement services. Read More...
Outsourcing with Confidence. Improving Communication, Visibility, and Quality Control
Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper

issues outsourcing  with Confidence. Improving Communication, Visibility, and Quality Control Outsourcing of software development work requires careful considerations and practices to alleviate the potential challenges involved. This white paper summarizes the challenges and describes Code Rocket: a software visualization and documentation system that offers assistance for supporting recommended best practices for outsourcing. Read More...
Application Outsourcing Service
Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support

issues outsourcing  Outsourcing Service Damco provides a wide variety of solutions and services to its customers, including: bespoke application development, maintenance, and support application enhancement, reengineering, and migration enterprise application integration (EAI) enterprise application services, including: enterprise resource planning (ERP) e-procurement and business-to-business (B2B) market places customer relationship management (CRM) supply chain management (SCM) e-business mobile applications Read More...
The Myths and Realities of Product Development and Outsourcing
Recent years have shown a dramatic boom in outsourced product development, and it seems most companies are changing and adapting this practice. However

issues outsourcing  Myths and Realities of Product Development and Outsourcing Recent years have shown a dramatic boom in outsourced product development, and it seems most companies are changing and adapting this practice. However, companies should be wary of some of the false promises and myths of outsourcing. Many outsourcing firms, especially product development firms, can be misleading in their promises. Discover the myths and realities of product development outsourcing. Read More...
The Many Flavors of Application Software Outsourcing
Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software

issues outsourcing  Many Flavors of Application Software Outsourcing Defining the Problem In the 1990s many companies rushed to upgrade or replace their legacy software prior to January 1, 2000—affectionately known forevermore as Y2K. There was fear and concern that many legacy software applications would be unable to handle the requirements of a change in the first two digits of a four-digit year in date fields. A large number of companies chose to purchase and implement new software packages that handled most of Read More...
10 Key Considerations When Outsourcing QA and Testing Services
With the increase in global IT outsourcing agreements, many companies are looking at outsourcing quality assurance (QA) and testing to ensure high-quality

issues outsourcing  about these and other issues that will help you in the short and long term. Read More...
The Top 10 Myths of A/P Outsourcing
Taking hold of the advantages best-in-class companies gain through efficient automated accounts payable (A/P) means letting go of common misconceptions about

issues outsourcing  Top 10 Myths of A/P Outsourcing Taking hold of the advantages best-in-class companies gain through efficient automated accounts payable (A/P) means letting go of common misconceptions about outsourcing. Find out why. Read More...
Application Outsourcing Services
BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services

issues outsourcing  Outsourcing Services BlueAlly provides a range of custom application development and management services (ADMS), which address both strategic outsourcing and capacity services engagement models. ADMS helps its clients meet fast-changing business requirements and challenges, without increasing their budgets. BlueAlly provides ADMS across various platforms and technologies, including integration of multiple technology environments. BlueAlly's specific application development services include full Read More...
Resolving Image Exchange Issues
Managing product images is frustrating. Typically, images are not documented nor linked to the associated product information. Worse, suppliers and retailers

issues outsourcing  Image Exchange Issues Resolving Image Exchange Issues If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Inovis is a leading provider of on-demand Business Community Management solutions that empower companies to transact, collaborate and optimize communications with every facet of their business communities. By standardizing and automating mission-critical business interactions, companies can dramatically reduce the complexity Read More...

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