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Aligning Business with IT through IT Portfolio Management and IT Governance
When business uncertainties are frequent and compliance with regulations is mandatory, it can be a challenge to keep information technology (IT) synchronized

it and management  information that can ensure IT and business alignment can be nailed down to a few key causes: Inadequate visibility into the application portfolio Inadequate processes in place to continuously monitor and measure an application fit for a business Lack of adequate metrics to measure the success of projects Time, energy and resources drained into maintaining legacy applications, leaving little for value enhancing initiatives. CIOs striving to achieve synchronization with business are plagued with issues Read More

Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » it and management


The Complete Systems Management Book: An Introduction to Integrated and Automated IT System Management
Effective IT systems management is a challenge, especially for midsized companies that must maintain sophisticated IT environments without the budgets of their

it and management  This comprehensive guide provides IT newcomers—as well as experienced veterans—with all the information they need to understand the best ways to align people, processes, policies, and tools for a cohesive, streamlined, and supportable IT infrastructure. Read More
Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions

it and management  important, but nice-to-know content. It is highly adaptability and is easy to use in environments where content changes rapidly. The media market, in particular, will be interested in using this technology to spread news to its readership. Personalization , through portal software provides tailored content based on the role of the user, the user's previous visits, or other statistics. Through this technology, organizations are capable of targeting content more precisely on the needs and interests of Read More
Dealership Management System: What Is It and Who Needs It?
What Is a DMS?When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine

it and management  Management System: What Is It and Who Needs It? What Is a DMS? When one talks about a DMS, people usually think about a document management system, a data management system, or even a destroyer mine sweeper. But very few people know that it’s also the acronym for “dealership management system,” which is a product or package of several products which is created specifically for the automotive industry. The core of any DMS is a system similar to enterprise resource planning (ERP), with, however, Read More
IT Management and Development
The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order

it and management  Management and Development The IT management and development business area focuses on developing the tools and resources required to understand, use, and manage IT infrastructure in order to help companies enhance their operational, tactical, and strategic capabilities. Tools for IT management and development can help companies control and measure the quality and effectiveness of their IT infrastructures, and manage software and hardware development tasks. Challenges related to IT management and Read More
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

it and management  Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More
Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

it and management  a major role in facilitating effective relationship management among all parties involved. Read More
Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

it and management  Logistics (TWL). We got it up and running within a reasonable time and avoided the huge expense of interfaces with other systems. Fischer explains the specific reason for using Infor's warehouse management system. We deployed it to minimize loss of product and increase our picking lines per hour. After TWL, everyone could locate products—whether they were in picking, shipping, or receiving. Even with 60,000 to 80,000 products in the warehouse, the picks per hour increased significantly. Fischer Read More
Business Process Management Notations within Business Process Management
Business process management notation (BPMN) is an initiative to increase standardization within process modeling. What are the principles of BPMN, and what is

it and management  (as well as between IT and business people) by developing BPMN as a unified notation method. For the development of this unified method, the BPMN-WG used the best elements of different notation methods such as unified modeling language (UML) activity diagrams, integrated computer-aided manufacturing definition languages (IDEF), activity decision flow (ADF) diagrams, RosettaNet, and event process chains (EPCs). This has created a wide acceptance of different business process management systems, such as Read More
Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The

it and management  BPM Suite 9.1 Business Process Management Product Certification Report Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for this BPM product's highlights, competitive analysis, product analysis, and in-depth BPM analyst Read More
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

it and management  upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

it and management  be able to track it and escalate the issue. Being alerted in regard to excessive leave, overtime, absence, etc., is critically important. An extreme cautionary tale, presented at a KronosWorks 2011 session on labor compliance, told of a California state employee who reportedly took $815,000 (USD) out in sick leave over a 30-year period, because the HR department didn't end his leave, and the sick leave accrued over time. Astute WFM systems should track every minute from clock-in to clock-out. They can Read More
Take It or Leave It: Moving Your Business VoIP System
Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the

it and management  It or Leave It: Moving Your Business VoIP System Telephony is mission critical. Whether you view this as a necessary burden or an opportunity to adopt leading-edge technology, you need to look beyond the simple utility of your voice over IP (VoIP) system. This guide provides the perspective to ensure that your business gets full value from VoIP. Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

it and management  solution-building process to ensure it is done in a standard, structured, and efficient manner. By streamlining the way we gather requirements while using our configurable product, we will soon get to the WISIK point, where our clients looks at the application and say, “I see it, I know it, and that’s what I want.” TEC: How far along are you in unifying your products on the same platform? IB: All of our organically developed products are on the same platform. We acquired some rostering (shift Read More
Business Process Management as a Blueprint for Mobile Workforce Management
As service organizations strive to achieve business objectives with limited resources, there is a growing need for greater visibility into business process

it and management  to achieve business objectives with limited resources, there is a growing need for greater visibility into business process effectiveness. This is made more difficult by ever-changing business processes and exceptions management. This white paper explains how business process management (BPM) benefits mobile workforce management and outlines how a service-focused BPM solution enables faster BPM adoption. Read More

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